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Rafferty Subaru

Newtown Square, PA

4.8
4,920 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,920 Reviews of Rafferty Subaru

August 07, 2020

Marty Smith was our salesman. He is a true professional and made the car buying experience extremely pleasant and very easy for us. He was able to secure a new Outback for us within a very short period in More

by tkaneda
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Chris Kuhfuss, Brendan Latimer
Aug 10, 2020 -

Rafferty Subaru responded

Tkaneda, we strive for a high level of customer satisfaction in all aspects of our dealership. Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

August 07, 2020

Good service. Quick and easy. Stephanie at express service did exactly what I asked. I was in and out. She handled everything. No need to go to cashier since I have the maintenance plan More

by Karen Scott
Recommend Dealer
Yes
Employees Worked With
Stefanie Dunfee
Aug 10, 2020 -

Rafferty Subaru responded

Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Rafferty Subaru! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

August 07, 2020

Service completed quickly and for a reasonable price. Service representative was courteous and professional. Waiting lounge social distancing was comfortable. A nice experience all around. More

by FRANKBEL0
Recommend Dealer
Yes
Employees Worked With
Dylan Perko
Aug 10, 2020 -

Rafferty Subaru responded

Frank, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership! Safe travels!

August 07, 2020

Kind, professional, honest, no pressure sales. It is my second purchase and I would return again with no hesitation. I have recommended them to friends. More

by Suzy
Recommend Dealer
Yes
Employees Worked With
Jeanette Prestia
Aug 10, 2020 -

Rafferty Subaru responded

Suzy, thank you for your kind review; we are happy to pass along your comments to the team here at Rafferty Subaru! We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2020

Could Be Better The pre-appointment phone call did not seem to transfer the information the to the on site support staff. The on site staff seemed disinterested. More

by MCLIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Aug 25, 2020 -

Rafferty Subaru responded

Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to Service Manager, Ed Murrin at ed@raffertysubaru.com or at (610) 353-6900 and we will work with you personally in rectifying the issues you experienced.

August 06, 2020

Dealership is great Felt safe Mark was professional and supportive Couldn’t have asked for a better experience No extra words needed Continue the great work More

by ANNEANDAMBER
Recommend Dealer
Yes
Employees Worked With
Mark Lumley
Aug 08, 2020 -

Rafferty Subaru responded

Anne and Amber, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

August 06, 2020

Jeanette was very helpful & kind. She made me feel comfortable. Very easy to talk with. Showed me how to use the backup camera. Great experience More

by Lady
Recommend Dealer
Yes
Employees Worked With
Jeanette Prestia, Chad Myers, Subaru Reputation , Vicki Graham
Aug 08, 2020 -

Rafferty Subaru responded

Thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2020

Jeanette was great — overall a well oiled “machine” at Rafferty. Would highly recommend Jeanette and Rafferty as a whole. They made car buying a pleasure. More

by CenterCity Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette Prestia, Chad Myers
Aug 08, 2020 -

Rafferty Subaru responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We want all our customers to feel this way when leaving our dealership! Safe travels!

August 05, 2020

Outstanding as always. Good selection of models, reasonable prices, and always willing to help with finances. The entire process is smooth and the signing of documents seemed faster and streamlined More

by DEANALEX
Recommend Dealer
Yes
Employees Worked With
Andre Tocci, Subaru Reputation , Stefanie Dunfee
Aug 06, 2020 -

Rafferty Subaru responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 04, 2020

Service person Jackie was so friendly and courteous. She understood my needs. Charlie was also very helpful and courteous. Your people are a resl assest to your customers More

by noemail3
Recommend Dealer
Yes
Employees Worked With
Jsckie Farley snd Charlie
Aug 06, 2020 -

Rafferty Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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