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Rafferty Subaru
Newtown Square, PA
5,016 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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5,016 Reviews of Rafferty Subaru
April 15, 2020
As always Rafferty provided a great service. experience . Everyone was great, helpful and always courteous. I love my 2015 Forester. The best car followed by the best service I’ve ever experienced by a deale Everyone was great, helpful and always courteous. I love my 2015 Forester. The best car followed by the best service I’ve ever experienced by a dealer. More
by RUSSL
Verified CustomerEmployees Worked With
Subaru Reputation
April 15, 2020
Very easy to set up a service, communication was excellent. Set up the appointment online, dropped the car off the night before . Nick called on the day of service and clearly described the work they performed Set up the appointment online, dropped the car off the night before . Nick called on the day of service and clearly described the work they performed and made a few recommendations - all without any pressure. Nick called back when car was ready and stated that if it was more convenient, I could pay the cashier over the phone and they would leave my keys and paperwork (hidden away) in my car. I knew I was going to be late, so I paid and did the "lock out" and it was seamless. Well done. More
by Dave M
Employees Worked With
Nick Capatasto
April 10, 2020
In for recalls. Set appointment and dropped off night before. Everything done properly and as promised. Staff pleasant to work with during this time of social distancing. before. Everything done properly and as promised. Staff pleasant to work with during this time of social distancing. More
by DOCSSA
Employees Worked With
Nick Capatasto
April 10, 2020
I was hesitant to come in for inspection and sevice during the Covid-19 pandemic The visit was handled very professionally, and with the efficiency I have learned to expect in my 23 years as a custome during the Covid-19 pandemic The visit was handled very professionally, and with the efficiency I have learned to expect in my 23 years as a customer More
by Craig
Employees Worked With
Nick Capatasto
April 08, 2020
The Subaru computers were not working.The staff remained calm, polite & courteous to get me in & get my recalls done. Excellent customer service. Thank you calm, polite & courteous to get me in & get my recalls done. Excellent customer service. Thank you More
by JANIEPOWER
Employees Worked With
Ed Murrin, Justin Barbieri, Dan Vitale, Brent Knarr, Nick Capatasto, Doug Rider, Stefanie Dunfee
April 06, 2020
With craziness going on in the world, everyone made this process painless. Car would not start. Jumped. Drove it in. 45 mins later done. Thank you!!!! process painless. Car would not start. Jumped. Drove it in. 45 mins later done. Thank you!!!! More
by VFITZPATRICK22
Employees Worked With
Service
April 01, 2020
I felt confident in the staff response to Covid19 while my service for state inspection and oil change was completed. Staff were reassuring and supportive. my service for state inspection and oil change was completed. Staff were reassuring and supportive. More
by Jsimone
Employees Worked With
Doug Rider
March 31, 2020
Generally a very pleasant experience. All staff very polite, helpful. Service usually completed in a prompt manner. Especially appreciate the new express service and typically getting out in a pretty re polite, helpful. Service usually completed in a prompt manner. Especially appreciate the new express service and typically getting out in a pretty reasonable amount of time. Also appreciate the car wash. More
by GFOXPA
Employees Worked With
Stefanie Dunfee
March 25, 2020
Service Department at this dealership has been the best I have ever experienced . Ed , Nick , and the rest of the staff have always been friendly and courteous. And Ed ALWAYS makes sure you can afford your r have ever experienced . Ed , Nick , and the rest of the staff have always been friendly and courteous. And Ed ALWAYS makes sure you can afford your repairs. More
by FJVOSS
Employees Worked With
Ed Murrin, Nick Capatasto
March 23, 2020
I chose to wait for my Forester even though I knew there were several different issues being repaired. I worked at a quiet desk using my laptop and got more work done than I could of at home. I couldn’t be were several different issues being repaired. I worked at a quiet desk using my laptop and got more work done than I could of at home. I couldn’t be happier. More
by JOHNWOODIN
Employees Worked With
Kelly
