Rafferty Subaru

Never disappoints doing business with Andre and Rafferty I have been a Subaru loyalist for quite some time, and I have been a Rafferty Subaru Loyalist from the 1st Subaru I ever leased. I have never felt the I have been a Subaru loyalist for quite some time, and I have been a Rafferty Subaru Loyalist from the 1st Subaru I ever leased. I have never felt the need to cross-shop and hardball negotiate with Rafferty - I work directly with Andre Tocci who has helped me get into 2 Subaru’s and finally convinced my wife to turn in her Honda for a new Ascent. Andre has always made it clear that he takes a customer-centric approach; finds ways/areas where I can save more money, advise me as to where I can get the most value from my dollars, etc. Andre’s goal is to put Subaru’s on the road, but he wants to achieve this goal in a manner where both Subaru and Customer find a mutually agreeable deal. Buying a new car can be stressful and there’s always room for Buyers’ Remorse - Andre takes the stress and hassle out of that, for me, and never makes me feel like I got the shorter end of the stick in the deal. All-in- all, Andre and Rafferty restore my faith in the Dealership Market and the New Car Buying Experience. More

Frankl The two gentlemen I worked with were very helpful and friendly. Even with the cold & snow, Chad went out of his way to us two different vehicles. The two gentlemen I worked with were very helpful and friendly. Even with the cold & snow, Chad went out of his way to us two different vehicles. More

Exceeding my Already high Subaru expectations Mike @ Raffertys Subaru went above and beyond building a relationship and delivering on our conversations, along with being patient as my husband and Mike @ Raffertys Subaru went above and beyond building a relationship and delivering on our conversations, along with being patient as my husband and I made a decision on his car. Needless to say, without him even asking we ended up purchasing TWO vehicles. Ladies and Gents this is no scam, and Mike is not your “usual” car sales man. He’s genuine, patient, and honest. We love Subaru in general for their customer service ( Colorado Springs-Huberger, Jacksonville- Subaru of Jacksonville)! Thank you Mike for living up to our expectations and exceeding an already high bar! More

Loving my new outback Jeannette and the entire Rafferty team were great. I got the best deal and everyone made the process as smooth as possible. They are a professional Jeannette and the entire Rafferty team were great. I got the best deal and everyone made the process as smooth as possible. They are a professional and comprehensive dealership that treats you like family More

My first used car Now retired, this was actually my first used car purchase since the early 70's. My Daughter has had many Subaru's and I enjoyed to drive them so, it w Now retired, this was actually my first used car purchase since the early 70's. My Daughter has had many Subaru's and I enjoyed to drive them so, it was time for me. The dealer, and Keith specifically, was very easy to work with, completely open to any, and as many, test drives I wanted to take. Agreeing on a price was effortless and the atmosphere was relaxed. Nice job. More

New Forester from Rafferty We recently returned to Rafferty Subaru to buy another Forrester. Our prior experience with this dealership’s sales and service staffs were a signifi We recently returned to Rafferty Subaru to buy another Forrester. Our prior experience with this dealership’s sales and service staffs were a significant factor in our decision to patronize this dealership once again. Steve Heck is a real pro whose ability to listen carefully to us led him to ask all the right questions. This ultimately led to the the optimal vehicle choice for us in a process that we felt good about from beginning to end. Dan handled the paperwork in a manner that was both informative and respectful of our time. Finally, I enjoyed the unscheduled chat with Kevin Rafferty, and enjoyed hearing about a local family’s great success story. More

Excellent Customer Service! Josh was my first and main point of contact when walking into the Rafferty Subaru dealership. I walked in wanting to test drive and learn more about t Josh was my first and main point of contact when walking into the Rafferty Subaru dealership. I walked in wanting to test drive and learn more about the 2019 Subaru Forester Sport. Unfortunately, they didn't have that exact model but I test drove the base model and Josh was very helpful in explaining the differences. I did not feel pressured at all to purchase the car that same day. Josh answered all my questions and concerns to the best of his ability and went out his way to find the answer if he did not know it. I let Josh know I needed time to think and go through everything before putting down a deposit. He is not like most car salesmen who nonstop call and text you everyday to check on your status. I told Josh I would let him know by the end of the week about my decision and that's when he texted me about my status. I eventually came to my final decision and bought the Sport model since Josh mentioned if it would make me happy, that's all that matters. And it truly did. I've only have my car for a week now and couldn't be more happy! More

Car purchasing experience The car purchasing experience was excellent. The sales consultant Marty and his manager Stephen was very accommodating with my needs and made the enti The car purchasing experience was excellent. The sales consultant Marty and his manager Stephen was very accommodating with my needs and made the entire process quick and smooth. I would definitely recommend this dealership. More

Josh was the best! Josh was a pleasure to speak with. His knowledge of your vehicles is phenomenal. He answered all my questions about your products without hesitation. Josh was a pleasure to speak with. His knowledge of your vehicles is phenomenal. He answered all my questions about your products without hesitation. I'll be back in the spring when my daughter is home from college to purchase a vehicle. More