Rafferty Subaru

Frankl The two gentlemen I worked with were very helpful and friendly. Even with the cold & snow, Chad went out of his way to us two different vehicles. The two gentlemen I worked with were very helpful and friendly. Even with the cold & snow, Chad went out of his way to us two different vehicles. More

Loving my new outback Jeannette and the entire Rafferty team were great. I got the best deal and everyone made the process as smooth as possible. They are a professional Jeannette and the entire Rafferty team were great. I got the best deal and everyone made the process as smooth as possible. They are a professional and comprehensive dealership that treats you like family More

Exceeding my Already high Subaru expectations Mike @ Raffertys Subaru went above and beyond building a relationship and delivering on our conversations, along with being patient as my husband and Mike @ Raffertys Subaru went above and beyond building a relationship and delivering on our conversations, along with being patient as my husband and I made a decision on his car. Needless to say, without him even asking we ended up purchasing TWO vehicles. Ladies and Gents this is no scam, and Mike is not your “usual” car sales man. He’s genuine, patient, and honest. We love Subaru in general for their customer service ( Colorado Springs-Huberger, Jacksonville- Subaru of Jacksonville)! Thank you Mike for living up to our expectations and exceeding an already high bar! More

My first used car Now retired, this was actually my first used car purchase since the early 70's. My Daughter has had many Subaru's and I enjoyed to drive them so, it w Now retired, this was actually my first used car purchase since the early 70's. My Daughter has had many Subaru's and I enjoyed to drive them so, it was time for me. The dealer, and Keith specifically, was very easy to work with, completely open to any, and as many, test drives I wanted to take. Agreeing on a price was effortless and the atmosphere was relaxed. Nice job. More

New Forester from Rafferty We recently returned to Rafferty Subaru to buy another Forrester. Our prior experience with this dealership’s sales and service staffs were a signifi We recently returned to Rafferty Subaru to buy another Forrester. Our prior experience with this dealership’s sales and service staffs were a significant factor in our decision to patronize this dealership once again. Steve Heck is a real pro whose ability to listen carefully to us led him to ask all the right questions. This ultimately led to the the optimal vehicle choice for us in a process that we felt good about from beginning to end. Dan handled the paperwork in a manner that was both informative and respectful of our time. Finally, I enjoyed the unscheduled chat with Kevin Rafferty, and enjoyed hearing about a local family’s great success story. More

Excellent Customer Service! Josh was my first and main point of contact when walking into the Rafferty Subaru dealership. I walked in wanting to test drive and learn more about t Josh was my first and main point of contact when walking into the Rafferty Subaru dealership. I walked in wanting to test drive and learn more about the 2019 Subaru Forester Sport. Unfortunately, they didn't have that exact model but I test drove the base model and Josh was very helpful in explaining the differences. I did not feel pressured at all to purchase the car that same day. Josh answered all my questions and concerns to the best of his ability and went out his way to find the answer if he did not know it. I let Josh know I needed time to think and go through everything before putting down a deposit. He is not like most car salesmen who nonstop call and text you everyday to check on your status. I told Josh I would let him know by the end of the week about my decision and that's when he texted me about my status. I eventually came to my final decision and bought the Sport model since Josh mentioned if it would make me happy, that's all that matters. And it truly did. I've only have my car for a week now and couldn't be more happy! More

Car purchasing experience The car purchasing experience was excellent. The sales consultant Marty and his manager Stephen was very accommodating with my needs and made the enti The car purchasing experience was excellent. The sales consultant Marty and his manager Stephen was very accommodating with my needs and made the entire process quick and smooth. I would definitely recommend this dealership. More

Josh was the best! Josh was a pleasure to speak with. His knowledge of your vehicles is phenomenal. He answered all my questions about your products without hesitation. Josh was a pleasure to speak with. His knowledge of your vehicles is phenomenal. He answered all my questions about your products without hesitation. I'll be back in the spring when my daughter is home from college to purchase a vehicle. More

Service Department can be difficult to deal with Re did their waiting area with good free coffee and free wifi. Had some issues getting help I needed but seems that things did get resolved eventually Re did their waiting area with good free coffee and free wifi. Had some issues getting help I needed but seems that things did get resolved eventually More

Used 2017 outback 3.6 Keith Harden was an amazing person! He did not pressure or hassle me, but provided great service. I ended up with the best car ever. Thank you Keith! Keith Harden was an amazing person! He did not pressure or hassle me, but provided great service. I ended up with the best car ever. Thank you Keith! More