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Rafferty Subaru
Newtown Square, PA
4,854 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,855 Reviews of Rafferty Subaru
June 07, 2018
Great job by Dean and Jim Very happy with the service I was provided with for the purchase of my 2017 Subaru WRX STI. I felt really welcome and the sales process was very smoo Very happy with the service I was provided with for the purchase of my 2017 Subaru WRX STI. I felt really welcome and the sales process was very smooth and efficient. Dean, my salesperson was very personable and friendly. Thank you More
by Manu
Employees Worked With
Dean Glyptis, Jim McDonald
June 06, 2018
Great experience start to finish Came into Rafferty Subaru after having a terrible experience at Ardmore Honda. We have typically been a Honda family over the past 10 years, but prio Came into Rafferty Subaru after having a terrible experience at Ardmore Honda. We have typically been a Honda family over the past 10 years, but prior to that had Subarus. In any event, working with Rafferty was great, specifically with Owen Cunningham and Tom Cleighton. Straight shooters, honest and transparent from the start which is appreciated especially when I am doing the same. Told them my expectations from the outset, what my budget was, and worked things out from there. Couldn’t be happier with my vehicle as well as the experience working with these gentlemen. Would without a doubt recommend them to family and friends. More
by Roth
Employees Worked With
Owen Cunningham, Tom Cleighton
June 06, 2018
Rafftery Marty was nice to work with and made the whole process quick and painless rafftery is a good dealership if you are looking for the next new or used ca Marty was nice to work with and made the whole process quick and painless rafftery is a good dealership if you are looking for the next new or used car I highly recommend them ! More
by Subaruwrx123
Employees Worked With
Marty Smith
June 06, 2018
New car purchase We feel that every person at Rafferty, especially Jeanette Prestia, was helpful, informative, and eager to make our car buying experience a truly plea We feel that every person at Rafferty, especially Jeanette Prestia, was helpful, informative, and eager to make our car buying experience a truly pleasant one. More
by Maries2018
Employees Worked With
Jeanette Prestia, Tom Cleighton
June 06, 2018
2018 Crosstrek We've purchased several cars from Andre. It's always a great experience. We had encounters with several people this time and all were helpful. We've purchased several cars from Andre. It's always a great experience. We had encounters with several people this time and all were helpful. More
by JRP29
Employees Worked With
Bob Rafferty, Kevin Rafferty, Bob Rafferty, Andre Tocci, Keith Aigeltinger, Tom Cleighton, Ed Murrin
June 04, 2018
Reneged on Deal On Friday June 1st we agreed on a deal. I was trading in my car fot a 2018 Legacy.we signed the paperwork and I paid the full amount of what I owed th On Friday June 1st we agreed on a deal. I was trading in my car fot a 2018 Legacy.we signed the paperwork and I paid the full amount of what I owed the dealer. Mark, the salesman, said the car would be in around mid-June. There were no contingencies in the deal. On Saturday June 2nd, around 5:00 PM I received a call from the dealer saying that they thought they had my car sold when they agreed to the trade but that deal fell thru and therefore they would not be able to honor our deal. Laura, the sales manager, tried to explain to me why they were not going to honor the deal and when I was not satisfied which her explanation she yelled at me and HUNG UP on me. I put a call into Kevin Rafferty, one of the general managers, but he never called back. Finally on Sunday I sent an email agreeing to a full refund for what I paid because I did not want to deal with this dealer any longer On Monday I gat a call from Mark Hughes, my salesman, and he said that he would get my refund processed ASAP. I then received an email from Laura saying that the refund was being processed. I must admit I am kind of surprised I did not hear back from Kevin Rafferty. I did receive a call from Kevin Rafferty after he read this review late Monday afternoon and he said that he never received a voicemail from me. We discussed my experience and he said he would look into that happened. On Tuesday I received a voicemail from Joe Montoro, the GM, and he asked if I would do the deal if they would honor their original commitment, I left him a voicemail and said no thanks I was no longer interested in dealing with Rafferty. More
by TRK
Employees Worked With
Kevin Rafferty, Laura Todaro, Mark Hughes
June 03, 2018
Nic people I connected with Helen Johnson online about a pre owned vehicle. She responded promptly. I made appointment for a test drive. Brad was there to gree I connected with Helen Johnson online about a pre owned vehicle. She responded promptly. I made appointment for a test drive. Brad was there to greet me. I test drove the vehicle, Brad and I sat and made a deal for my trade. I came back 2 days later and worked out a deal. We made a deal I was happy with. Jim worked to get me a great rate.. I am a happy owner of a Toyota Tacoma. I received my MD tags in less than 2 weeks. Very nice folks to work with.. More
by Edrush2112
Employees Worked With
Helen Johnson, Brad Dickerson, Jim McDonald
June 02, 2018
Easy! Jen was very low key and didn’t put a lot of pressure on us. She was informative and knowledgeable about all things Subaru! It helped that we fell in Jen was very low key and didn’t put a lot of pressure on us. She was informative and knowledgeable about all things Subaru! It helped that we fell in love with the cross trek but Jen and Tom were super accommodating! More
by Lisalouka
Employees Worked With
Jeanette Prestia, Tom Cleighton
June 01, 2018
Jennifer was very helpful and informative. I was very pleased with Jennifer and her knowledge of the car she was selling.. she was cheerful and willing to answer any questions I had fior her. S I was very pleased with Jennifer and her knowledge of the car she was selling.. she was cheerful and willing to answer any questions I had fior her. She was not pushy. More
by Sonia
Employees Worked With
Jeanette Prestia, Tom Cleighton, Jessica Hickey
May 31, 2018
Used Subaru purchase. Everything was smooth but finance part was really dragged out, felt like I was back in the 1960s dealership. Owen really went out of his way to be hel Everything was smooth but finance part was really dragged out, felt like I was back in the 1960s dealership. Owen really went out of his way to be helpful. More
by Jimedi414
Employees Worked With
Bob Rafferty, Owen Cunningham
