Rafferty Subaru

Low key and knowledgeable staff make a great experience I was in the market for a new car, more specifically a WRX. Thankfully I ran into Jen. As a WRX owner herself she was a wealth of knowledge and ever I was in the market for a new car, more specifically a WRX. Thankfully I ran into Jen. As a WRX owner herself she was a wealth of knowledge and every question or concern was promptly and directly answered. Jen's friendliness, deep knowledge, and low key/casual/no pressure attitude was really refreshing after being a customer of several high pressure Chester County area dealerships. Jim McDonald in the finance department was fast and efficient without sacrificing quality and a personal touch. He answered multiple questions without hesitation and was eager to explain every document put in front of me. Overall this was a rather surprising car buying experience because of these four things: -I received a fair trade-in value for my used vehicle -I found the exact color and trim level I was in the market for and there was no upselling to be found -I received an honest price for a new car -The staff was friendly, open, and efficient 10/10 I'll be back. More

Purchase of a new car Everyone was really helpful and knew what they were talking about. They gave me a great deal on a car that I love. I’m glad I went to Rafferty Subaru Everyone was really helpful and knew what they were talking about. They gave me a great deal on a car that I love. I’m glad I went to Rafferty Subaru More

Rafferty q Low key very knowledgeable and helpful without any pressure great dealership only wish you could get best price the first time around without having t Low key very knowledgeable and helpful without any pressure great dealership only wish you could get best price the first time around without having to first walk out More

Not happy with price I recieved for my trade in I bought a new 2018 Crosstrek from Rafferty in Newtown Square through the Costco Auto program. Very good program and very nice car, I really love it. I bought a new 2018 Crosstrek from Rafferty in Newtown Square through the Costco Auto program. Very good program and very nice car, I really love it. Everything went great until it was time to sell my trade in card to them. I had just put a set of new tires on the car that cost me $600 and set of brakes that also cost $600 which I told them in advance. They came at me with a trade in price of $2,000 and said the car had a few dents so that was all they could give me. I said no thanks and was about to leave when they offered me another $1,000 that I foolishly took. A week later I saw the car on their lot for $8700.00. I really thought I was dealing with a fair dealership that would be fair with me but now I feel that this is a typical car dealership that tries to rip you and make as much as they can off you. So I guess they did make a lot of money off of me. I am the fool for excepting the offer but I did not realize the value of my trade in so they got me and feel that they could have been fair and not tried to low ball me. I am very disappointed with this dealer and will probably never deal with them again. Seller beware! More

Great staff We worked with Jeanette who knew her products up and down and was solely focused on making sure we were satisfied with our decision. She made our vis We worked with Jeanette who knew her products up and down and was solely focused on making sure we were satisfied with our decision. She made our visit very easy More

Zero regard for value or to stand behind product Worst experience ever with used car purchase. I would never recommend purchasing a used (or even new) car from this dealership. They do not sta Worst experience ever with used car purchase. I would never recommend purchasing a used (or even new) car from this dealership. They do not stand behind their products. ZERO regard for the customer or delivering value. And arrogant service manager to boot! . More