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Rafferty Subaru
Newtown Square, PA
4,861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,861 Reviews of Rafferty Subaru
October 24, 2017
Not happy with price I recieved for my trade in I bought a new 2018 Crosstrek from Rafferty in Newtown Square through the Costco Auto program. Very good program and very nice car, I really love it. I bought a new 2018 Crosstrek from Rafferty in Newtown Square through the Costco Auto program. Very good program and very nice car, I really love it. Everything went great until it was time to sell my trade in card to them. I had just put a set of new tires on the car that cost me $600 and set of brakes that also cost $600 which I told them in advance. They came at me with a trade in price of $2,000 and said the car had a few dents so that was all they could give me. I said no thanks and was about to leave when they offered me another $1,000 that I foolishly took. A week later I saw the car on their lot for $8700.00. I really thought I was dealing with a fair dealership that would be fair with me but now I feel that this is a typical car dealership that tries to rip you and make as much as they can off you. So I guess they did make a lot of money off of me. I am the fool for excepting the offer but I did not realize the value of my trade in so they got me and feel that they could have been fair and not tried to low ball me. I am very disappointed with this dealer and will probably never deal with them again. Seller beware! More
by Anniedog
Employees Worked With
Ben Weyant
October 20, 2017
Very positive experience. Everyone was welcoming and very helpful. Jenn was very helpful and enthusiastic about Subarus. without being high pressure. She seemed to be quite Everyone was welcoming and very helpful. Jenn was very helpful and enthusiastic about Subarus. without being high pressure. She seemed to be quite familiar with the vehicles and sensitive to what we were looking for. Parking was limited at the dealership, but we know improvements are coming soon in that area. Otherwise the dealership was very comfortable. Liked the fireplace! We really liked the orientation to the new vehicle which was given to us on day we picked up our new car. Best of all we feel that we bought a good high quality vehicle with a good safety record, reasonable gas mileage, good resale value and the added features which were important to us. More
by Nusubaru4us
Employees Worked With
Don't recall other names, Stephen Mills, Jeanette Prestia, Tom Cleighton
October 19, 2017
New lease from Rafferty Incredibly friendly and knowledgeable staff. They listened to what I said and needed and matched me with the perfect car. They were very accommodating Incredibly friendly and knowledgeable staff. They listened to what I said and needed and matched me with the perfect car. They were very accommodating to my schedule and other requests. This will be the only dealership I ever visit. More
by 1st time car buyer
Employees Worked With
Andre Tocci
October 18, 2017
Great communication People are friendly. Follow up was great. They move every thing quickly and respond to concerns and questions right away. There is a great children’s People are friendly. Follow up was great. They move every thing quickly and respond to concerns and questions right away. There is a great children’s play area. More
by Firstsubaru
Employees Worked With
Larry Seavey, Jeanette Prestia
October 17, 2017
Great staff We worked with Jeanette who knew her products up and down and was solely focused on making sure we were satisfied with our decision. She made our vis We worked with Jeanette who knew her products up and down and was solely focused on making sure we were satisfied with our decision. She made our visit very easy More
by BigTom
Employees Worked With
Jeanette Prestia
October 17, 2017
Salesperson was Excellent The team at Rafferty was very accommodating and helpful throughout the entire process. I ordered a new 2018 WRX and they were incredibly reasonable on The team at Rafferty was very accommodating and helpful throughout the entire process. I ordered a new 2018 WRX and they were incredibly reasonable on the price. Owen and the rest of his team helped walk me through the features of the car as well as the various add-ons that were available to me. I would highly recommend looking to Rafferty if you're in the market for a new or used car! More
by JustLetMeBuyIt
Employees Worked With
Stephen Mills, Laura Todaro, Owen Cunningham, Tom Cleighton
October 13, 2017
Zero regard for value or to stand behind product Worst experience ever with used car purchase. I would never recommend purchasing a used (or even new) car from this dealership. They do not sta Worst experience ever with used car purchase. I would never recommend purchasing a used (or even new) car from this dealership. They do not stand behind their products. ZERO regard for the customer or delivering value. And arrogant service manager to boot! . More
by RippedOff
Employees Worked With
Ed Murrin
October 13, 2017
Excellent job Brandon Heffner was an excellent sales rep that Explained everything about the car even though it was not one of the typical cars he sells there. He Brandon Heffner was an excellent sales rep that Explained everything about the car even though it was not one of the typical cars he sells there. He was very professional and made me feel very comfor buying the car. I will recommend him and his dealership to friends and family. Thanks Brandon. More
by Justicar
Employees Worked With
Brandon Heffner
October 13, 2017
Great experience Bought this Forrester. It was such an easy experience. Owen was great. He was so knowledgeable and helpful. I would recommend Owen and this dealship t Bought this Forrester. It was such an easy experience. Owen was great. He was so knowledgeable and helpful. I would recommend Owen and this dealship to everyone. More
by Rose
Employees Worked With
Owen Cunningham
October 12, 2017
John Oct 10th 2017 Thank You Rafferty Subaru for great/quick service today with my 2015 Subaru Legacy Sedan. I saw Paulette (service Advisor) who got me in/out quickly Thank You Rafferty Subaru for great/quick service today with my 2015 Subaru Legacy Sedan. I saw Paulette (service Advisor) who got me in/out quickly in installing three accessories today. She kept me informed of the work being done to the car. The service department was very quick in installing all the new items. I enjoyed the waiting area using my time web surfing with Rafferty wi-fi connection. Even the cashier was very helpful and answered all my questions concerning the invoice. Good service and friendly folks at Rafferty! More
by John 2015 Legacy
Employees Worked With
Brad Dickerson, Dan Vitale
