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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews
Call Dealership (888) 771-0779
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4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

August 10, 2022

Loaner car had bad odor. My vehicle smelled like gasoline when I picked it up from the inspection More

by Paulhilliard3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dana
Report | Print
Aug 12, 2022 -

Rafferty Subaru responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Service Manager, Ken Seal at ken@raffertysubaru.com

August 10, 2022

Brad and Jeanette were wonderful to work with. We are very happy with how they worked with us, found what we needed and made this an easy experience More

by Sxmcgrath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Dickerson, Jeanette Prestia
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Aug 12, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2022

I came in for a flat tire. It could not be fixed. Had to get a new one. Instead of getting a mismatched tire Mike in Express worked to get me a matching tire. The technician wa More

by smw1867
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier , Subaru Reputation , Mike Scoleri
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Aug 12, 2022 -

Rafferty Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2022

Dealer listened to my concerns and resolved all of the issues promptly. All requests were completely More

by MARKMOYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Subaru Reputation
Report | Print
Aug 12, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2022

Was able to fix the recall in a timely manner. Very good customer service! Thank you! More

by nikkos20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Report | Print
Aug 12, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2022

It was my first time having a subraru s f going to rafferty. I love it how I can get a courtesy car from them and late evening hours. More

by Matthew mani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Report | Print
Aug 12, 2022 -

Rafferty Subaru responded

Hi Matthew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 09, 2022

The team was nice and helpful, but it seems like service desk was blocking me over the phone. More

by BROKERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Report | Print
Aug 12, 2022 -

Rafferty Subaru responded

Hello Brokerty, we appreciate you taking the time to leave us this feedback. Please reach out to our Service Manager, Ken Seal at ken@raffertysubaru.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 09, 2022

Friendly and efficient. Easy to communicate with and offered superior service than our previous dealer. More

by madelaineburgess
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Report | Print
Aug 12, 2022 -

Rafferty Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 08, 2022

Good friendly atmosphere. .. knowledgeable salesperson who knew how to "handle" us..and NO MARKET AJUSTMENT ON LIST PRICE More

by KHAJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Owen Cunningham, Chad Myers
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Aug 10, 2022 -

Rafferty Subaru responded

Hi Khaj, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2022

Very friendly, knowledgeable and helpful. Already recommended to family members. I will have all of my maintenance and repairs performed at your dealership. More

by WGBEATTY9
Friendliness
Recommend Dealer
Yes
Employees Worked With
Owen Cunningham, Jeanette Prestia
Report | Print
Aug 10, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

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