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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

August 07, 2022

Communication is subpar. Between lack of communicating issues with my car they also would not answer or return my car. Will never go back More

by twhaley3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Campbell
Aug 09, 2022 -

Rafferty Subaru responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out to our Service Manager, Ken Seal at ken@raffertysubaru.com and we will work with you personally in rectifying the issues you experienced.

August 06, 2022

They are efficient, professional and polite. They accommodated a serious problem for me, which was extremely important to me. More

by PAUL.MLSN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Tocci, Chad Myers
Aug 08, 2022 -

Rafferty Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

August 06, 2022

Great, courteous, and thorough communication. After signing paperwork for a small detail that was promised to me, I did get a call five days later saying that they were unavailable to come throug More

by Giggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Chad Myers, Viktorya Hoeger
Aug 08, 2022 -

Rafferty Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 06, 2022

Always love coming to Rafferty, they do an excellent job and communicate really well with customers. More

by ERICALYNDIXON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Aug 09, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

August 05, 2022

Treated right, explained situation clearly, Work done with no problems. and have a very nice place to wait for your car to be serviced with a very large waiting area with quiet places to do work, young k More

by MarkS_19087
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Seal & Mike Scoleri
Aug 07, 2022 -

Rafferty Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 05, 2022

Painless service experience - I was in and out quickly for an oil change. I feel like they care about my business More

by RSBA_65
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember, Kelly Billbrough
Aug 07, 2022 -

Rafferty Subaru responded

Hello, we are very happy we could provide you with a positive experience! We hope you have a great day!

August 04, 2022

I’ve been coming to Rafferty for over 14 years and the service is always the best. The work is done well, the people are pleasant and helpful and free loaner cars. Can’t beat it More

by LAURIESHIPLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Aug 06, 2022 -

Rafferty Subaru responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2022

They were very helpful with a unique situation regarding a defective part installed by another company. They made it easy for me to go to the other company and ask them to replace the part for no charge More

by JDEFONZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

August 04, 2022

Knowledgeable and informative - no pressure to perform "recommended" repairs. Thanks you for the excellent service. More

by kabalarians
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2022

Everything went great The intake was wonderful and smooth The car was done on time and clean and the repairs were done highly satisfactory More

by kakwlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

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