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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

August 04, 2022

Horrifically overpriced for the value of service. Charged random fees for “labor” that I have never paid so much for anywhere else. I will take my Subaru literally anywhere besides here. More

by Ariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Vitale
Aug 06, 2022 -

Rafferty Subaru responded

Hi Ariana, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please contact Service Manager, Ken Seal at ken@raffertysubaru.com at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

August 04, 2022

Wonderful customer service and information given by the tech. Very attentive and helpful with my questions. More

by LOWMOR51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2022

Good service, reasonable prices, friendly and efficient staff. Clean facility and plenty of space in the waiting room. More

by Aubrey Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Troop , Kelly Billbrough
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2022

Great… Came in on a whim was serviced and was out in less than an hour for my first oil change. More

by JOSIEANTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Aug 05, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2022

They’ve come a long way toward making conscious improvements in their service experience. Still a couple of clunker service writers that look at you like you’re an inconvenience to their day, but m More

by Larkus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker
Aug 05, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2022

Service representative wss polite, professional and kept me informed as work progressed. Repair was completed promptly and timely. More

by Gerardrodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Aug 05, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2022

Friendly knowledgeable staff. No pressure to buy. Very nice facilities. Dog friendly too. Process is so much better than what we experienced at another dealership (Honda). They More

by Pete19081
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
You guy who went over all features in the car during pick up, Larry Seavey, Chad Myers
Aug 05, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 02, 2022

The new car counsel was very good and answered all my questions, My slight reservation is that there is so much technology in the car I probably don’t know enough to even ask a question. More

by COBBTP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Aug 04, 2022 -

Rafferty Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 02, 2022

Friendly service employees - easy to schedule appointments; drive in access; car wash is a plus More

by MFLATHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana
Aug 04, 2022 -

Rafferty Subaru responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2022

Thank you for a smooth car buying process. I love my car and would recommend Rafferty Subaru to a friend. More

by aignerautry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Harden, Eli Hash
Aug 03, 2022 -

Rafferty Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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