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Rafferty Subaru

Newtown Square, PA

4.9
4,844 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,844 Reviews of Rafferty Subaru

July 30, 2022

Car was repaired and ready very promptly. Always a good experience with the service writer and mechanics. Everything explained and no surprises. More

by RUSSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Aug 01, 2022 -

Rafferty Subaru responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 30, 2022

Service was great. The loaner car is a terrific asset as is the carwash. Looking forward to my next visit. More

by Happy Outback owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 01, 2022 -

Rafferty Subaru responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 30, 2022

I came in for Express Service mentioned that the rear tire was low. I was told it needed a new tire stem, but as I needed new tires anyway please just fill up the tire as the leak was very slow over week More

by HENGELSBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I worked with the gentleman at the Express Service Counter. He was very nice and I sure he believed that they actually put air in the tire.
Aug 01, 2022 -

Rafferty Subaru responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to Service Manager, Ken Seal at ken@raffertysubaru.com when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

July 30, 2022

Everyone was friendly and helpful. Repairs were done in a timely and my questions were answered satisfactorily. I was happy with price break for services done More

by GRANCEE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
Aug 01, 2022 -

Rafferty Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

Aug 01, 2022 -

GRANCEE5 responded

Will do

July 30, 2022

Dana was very informative about the work my car needed. She kept me in the loop for when the car was finished and arranged for me to pick up after hours. More

by PROFJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Aug 02, 2022 -

Rafferty Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rafferty Subaru. Safe travels!

July 30, 2022

Honest , courteous and thorough a nice place to buy a car. I have yet to experience the service, if it as good as the buying process I should have a great visit! More

by DUANEEDDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Hash, Cory Sottanella
Aug 01, 2022 -

Rafferty Subaru responded

Hi, we really appreciate your great feedback! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 30, 2022

It’s a local shop. The staff is very friendly. It’s a clean and crisp location. More

by suzanne.brady10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Smith, Chad Myers
Aug 01, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

July 29, 2022

Had me done before estimated time despite it being pretty busy. Great group of people, friendly and precise. Also great ramen across the road doesn’t hurt while you’re waiting. More

by MATTHEW.GRAVESDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Knarr
Aug 01, 2022 -

Rafferty Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2022

I am always treated with kindness and respect when waiting for my car to be serviced at Rafferty . The waiting area is comfortable and I am provided with information about my service as the process go More

by GINNY.SPOFFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Aug 01, 2022 -

Rafferty Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

July 29, 2022

The Rafferty Service operation generally runs very efficiently. They were pleasant and acknowledged my appointment when I arrived. The loaner car that was arranged was ready. All of the maintenance wo More

by triple.coolers04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
D Violi
Aug 01, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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