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Rafferty Subaru

Newtown Square, PA

4.8
4,868 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,868 Reviews of Rafferty Subaru

August 04, 2022

I’ve been coming to Rafferty for over 14 years and the service is always the best. The work is done well, the people are pleasant and helpful and free loaner cars. Can’t beat it More

by LAURIESHIPLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Aug 06, 2022 -

Rafferty Subaru responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2022

They were very helpful with a unique situation regarding a defective part installed by another company. They made it easy for me to go to the other company and ask them to replace the part for no charge More

by JDEFONZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

August 04, 2022

Knowledgeable and informative - no pressure to perform "recommended" repairs. Thanks you for the excellent service. More

by kabalarians
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2022

Everything went great The intake was wonderful and smooth The car was done on time and clean and the repairs were done highly satisfactory More

by kakwlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

August 04, 2022

Horrifically overpriced for the value of service. Charged random fees for “labor” that I have never paid so much for anywhere else. I will take my Subaru literally anywhere besides here. More

by Ariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Vitale
Aug 06, 2022 -

Rafferty Subaru responded

Hi Ariana, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please contact Service Manager, Ken Seal at ken@raffertysubaru.com at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

August 04, 2022

Wonderful customer service and information given by the tech. Very attentive and helpful with my questions. More

by LOWMOR51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2022

Good service, reasonable prices, friendly and efficient staff. Clean facility and plenty of space in the waiting room. More

by Aubrey Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Troop , Kelly Billbrough
Aug 06, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2022

Great… Came in on a whim was serviced and was out in less than an hour for my first oil change. More

by JOSIEANTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Aug 05, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2022

They’ve come a long way toward making conscious improvements in their service experience. Still a couple of clunker service writers that look at you like you’re an inconvenience to their day, but m More

by Larkus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker
Aug 05, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 03, 2022

Service representative wss polite, professional and kept me informed as work progressed. Repair was completed promptly and timely. More

by Gerardrodman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Billbrough
Aug 05, 2022 -

Rafferty Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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