Rafferty Subaru

I had a pleasant experience at Rafferty. Marty was beyond helpful and helped me in my car journey immensely! He understood that I needed a reliable, safe car and took the time to explain the Marty was beyond helpful and helped me in my car journey immensely! He understood that I needed a reliable, safe car and took the time to explain the benefits of a Subaru and all the car had to offer. I can’t recommend Marty enough! Eli and Jeannette also allowed for a smooth checkout process. Both explained everything in depth to me and were very knowledgeable. They are all wonderful assets to Rafferty Subaru! More

I visited two other dealerships before Rafferty and Rafferty was the only one able to get me the car I wanted Rafferty was the only one able to get me the car I wanted More

The purchase of the vehicle could not have gone more smoothly. The salesperson was terrific. All the paperwork was prepared a head of time. And the tech person who explained everything in the car was smoothly. The salesperson was terrific. All the paperwork was prepared a head of time. And the tech person who explained everything in the car was knowledgeable and quite friendly. More

I like the entrance to the place. The service people are great. If it’s a quick repair, the waiting room is also great. The service people are great. If it’s a quick repair, the waiting room is also great. More

In and out quick and efficient - faster than expected and timely updates while I waited. Clean work space was a bonus! timely updates while I waited. Clean work space was a bonus! More

Friendly service rep. Got me in and out in a timely manner. Service done as requested. Washed my car afterwards, which I appreciated. Overall good experience. Got me in and out in a timely manner. Service done as requested. Washed my car afterwards, which I appreciated. Overall good experience. More

On Jun21st I picked up my vehicle after it shut down while driving on a highway. I was told that fuel pump connectors had been replaced by the service department. After driving the vehicle for 456 miles while driving on a highway. I was told that fuel pump connectors had been replaced by the service department. After driving the vehicle for 456 miles, the malfunction occurred again today. While talking with a Subaru headquarters representative, I reviewed the paperwork that I was given from my last visit on the 21st of June which shows I paid $240 for labor and that nothing had actually been changed or replaced on my car. This directly contradicts what I was told by the service manager. While my car was with this dealer it was a struggle to get a loaner vehicle which was also frustrating. More

The Rafferty Dealership is friendly, professional, knowledgeable and courteous. I have been dealing with Rafferty for over 25 years, they treat you like family. knowledgeable and courteous. I have been dealing with Rafferty for over 25 years, they treat you like family. More

I have always had excellent customer service. I wasn’t as impressed this time around. I used express which I don’t ever do. There was more waiting and a general lack of communication. My car sat I wasn’t as impressed this time around. I used express which I don’t ever do. There was more waiting and a general lack of communication. My car sat waiting in the completed line for 30 mins. It wasn’t until I went back up to the counter did he start to check me out. Also no reminders of the other things that my car needed ( I had skipped rear brakes at my last visit). Just didn’t seem as attentive to details or customer focused as my past visits. More

Had vehicle in for service. They kept me updated on progress and not pushy in recommending repairs. They kept me updated on progress and not pushy in recommending repairs. More