Rafferty Subaru

In and out quick and efficient - faster than expected and timely updates while I waited. Clean work space was a bonus! timely updates while I waited. Clean work space was a bonus! More

Friendly service rep. Got me in and out in a timely manner. Service done as requested. Washed my car afterwards, which I appreciated. Overall good experience. Got me in and out in a timely manner. Service done as requested. Washed my car afterwards, which I appreciated. Overall good experience. More

On Jun21st I picked up my vehicle after it shut down while driving on a highway. I was told that fuel pump connectors had been replaced by the service department. After driving the vehicle for 456 miles while driving on a highway. I was told that fuel pump connectors had been replaced by the service department. After driving the vehicle for 456 miles, the malfunction occurred again today. While talking with a Subaru headquarters representative, I reviewed the paperwork that I was given from my last visit on the 21st of June which shows I paid $240 for labor and that nothing had actually been changed or replaced on my car. This directly contradicts what I was told by the service manager. While my car was with this dealer it was a struggle to get a loaner vehicle which was also frustrating. More

The Rafferty Dealership is friendly, professional, knowledgeable and courteous. I have been dealing with Rafferty for over 25 years, they treat you like family. knowledgeable and courteous. I have been dealing with Rafferty for over 25 years, they treat you like family. More

With the Subaru brand being reliable the salesman don’t have to pressure you into buying a vehicle. Everyone is friendly and helpful. You won’t feel pressured. They are straight forward they don’t over sel have to pressure you into buying a vehicle. Everyone is friendly and helpful. You won’t feel pressured. They are straight forward they don’t over sell you on stuff you don’t need or want. Highly recommend. More

Friendly knowledgeable staff. Eager to work with the customer to get them what they want. Clean welcoming showroom and service waiting area. Eager to work with the customer to get them what they want. Clean welcoming showroom and service waiting area. More

I have always had excellent customer service. I wasn’t as impressed this time around. I used express which I don’t ever do. There was more waiting and a general lack of communication. My car sat I wasn’t as impressed this time around. I used express which I don’t ever do. There was more waiting and a general lack of communication. My car sat waiting in the completed line for 30 mins. It wasn’t until I went back up to the counter did he start to check me out. Also no reminders of the other things that my car needed ( I had skipped rear brakes at my last visit). Just didn’t seem as attentive to details or customer focused as my past visits. More

Had vehicle in for service. They kept me updated on progress and not pushy in recommending repairs. They kept me updated on progress and not pushy in recommending repairs. More

Excellent service from beginning to end! My sales rep, Marty Smith, was helpful and trustworthy; an expert in the car business. I never felt pressured and he made it the most pleasant exper My sales rep, Marty Smith, was helpful and trustworthy; an expert in the car business. I never felt pressured and he made it the most pleasant experience I had buying a car. I would highly recommend Rafferty Subaru. More

Went to bat for me with my warrantee company. Provided a loaner vehicle for 4 weeks, at no cost. Provided a loaner vehicle for 4 weeks, at no cost. More