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Rafferty Subaru

Newtown Square, PA

4.8
4,870 Reviews

4700 West Chester Pike

Newtown Square, PA

19073

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4,870 Reviews of Rafferty Subaru

July 01, 2022

I came in for an oil change. Was out within an hour with no appointment. More

by DEB.TYSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Jul 04, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

July 01, 2022

Dana and Team provided outstanding service and we will definitely be back in the future. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana
Jul 04, 2022 -

Rafferty Subaru responded

Hi Andrew, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 01, 2022

Drop of the on Tuesday they told me they were going to call me that afternoon no follow up. On Wednesday no call then on Thursday I had to call 3 times before I got someone. I had to ask where my service More

by LARRYKARSEVAR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Jul 04, 2022 -

Rafferty Subaru responded

Hi, we are so disappointed to learn of this situation you have described. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to our Service Manager, Ken Seal at ken@raffertysubaru.com and we will do our best to make this better.

July 01, 2022

The express service was very attentive got me in out quickly and was very clear about the condition of my car. I felt the price of the oil change was high. More

by LIZ.PAPADOPOLOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express Service - Mike
Jul 04, 2022 -

Rafferty Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Ken Seal at ken@raffertysubaru.com.

July 01, 2022

Always excellent service clean facility and dependable staff. Our service writer Kelly Bilbrough was very thorough and very knowledgeable about my Subaru. I will recommend Rafferty to all my friends and f More

by Judylh217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rafferty, Chad Myers, Subaru Reputation , Kelly Billbrough, Viktorya Hoeger
Jul 04, 2022 -

Rafferty Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Jul 04, 2022 -

Judylh217 responded

I always love bringing my car for service not only do I get very pleasant people to help me with my car but they are so informative about everything I need to keep my Forester in tip too shape. Thank you for all you do

June 30, 2022

Appreciated the accommodation of service on a tight schedule since I was from out of town. Very reasonable and the service was excellent. Ed More

by Mrfredwise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken seal
Jul 02, 2022 -

Rafferty Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2022

I blew a tire and was able to bring my car in the same day for a new tire. Once I brought in the car, the whole process took less than a hour. More

by DAVIDMERCURIO24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale
Jul 02, 2022 -

Rafferty Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2022

Easy drop off and pick up car dealt with quickly. Smooth process for scheduling service More

by nfj7284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 30, 2022 -

Rafferty Subaru responded

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

June 29, 2022

Express service was quick and convenient, I was able to wait and in the lounge area while service was performed. The staff was polite and explained the service options clearly as well as the results of the More

by Ariel B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scoleri
Jun 30, 2022 -

Rafferty Subaru responded

Hi Ariel, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2022

Overall positive experience. Easy to schedule old change and inspection on line. Workers were friendly. More

by CAMILLEW75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names unknown
Jun 30, 2022 -

Rafferty Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

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