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Rafferty Subaru

Newtown Square, PA

4.8
4,872 Reviews
Call Dealership (610) 353-6900
View Awards

4700 West Chester Pike

Newtown Square, PA

19073

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4,872 Reviews of Rafferty Subaru

June 29, 2022

Express service was quick and convenient, I was able to wait and in the lounge area while service was performed. The staff was polite and explained the service options clearly as well as the results of the More

by Ariel B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Scoleri
Report | Print
Jun 30, 2022 -

Rafferty Subaru responded

Hi Ariel, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 28, 2022

The wait was long. Over 5 months Very satisfied with the transaction. Trailer hitch install went well. More

by SNOWRIDER1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette Prestia, Charlie Sherman
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Jun 30, 2022 -

Rafferty Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

June 28, 2022

Kelly is the best always very welcoming I will not go to anyone besides her. And ken is a very nice guy More

by Beth stein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Subaru Reputation , Kelly Billbrough
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Jun 28, 2022 -

Beth stein responded

Always a great visit

June 28, 2022

Very personable and professional. The whole process went as smooth as possible and it was in a reasonable amount of time. More

by COMPUTERGUY39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heck, Brad Dickerson, Chad Myers, Zach Graber
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Jun 30, 2022 -

Rafferty Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

June 28, 2022

Overall positive experience. Easy to schedule old change and inspection on line. Workers were friendly. More

by CAMILLEW75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names unknown
Report | Print
Jun 30, 2022 -

Rafferty Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know! Take care!

June 28, 2022

Very nice people in the Service Center. Had a small issue with communication but was corrected immediately upon my notification. Thank You Rafferty’ for the work on my car! More

by ElizHolt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can not remember his Name, think he recently took over Some section of Service Dept. The Service Rep that helped me when picking up my car was extremely helpful & just a very nice Rep of RaffSub!
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Jun 30, 2022 -

Rafferty Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2022

Friendly service but had to wait 3 hours for 1 tire replacement seemed too long More

by DIPRETOREJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Vitale, Brent Knarr, Kelly Billbrough
Report | Print
Jun 30, 2022 -

Rafferty Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2022

The charge you for things that you don't need. I also think that their mechanics don't have a clue what they are doing More

by MKURLAND06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dana
Report | Print
Jun 30, 2022 -

Rafferty Subaru responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at Rafferty Subaru. Please reach out to Service Manager, Ken Seal at ken@raffertysubaru.com and we will work with you personally in rectifying the issues you experienced.

Jun 30, 2022 -

MKURLAND06 responded

I already contacted Corporate

June 28, 2022

Caring and informed sales staff. Caring and informed sales staff. Caring and informed sales staff. Caring and informed sales staff. More

by HCYLINDER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hash
Report | Print
Jun 30, 2022 -

Rafferty Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing Rafferty Subaru!

June 27, 2022

Easy, seamless process! I was directed where to go and who to talk to. Everyone was extremely nice. More

by BETHK4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know his name!
Report | Print
Jun 28, 2022 -

Rafferty Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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