
Rafferty Subaru
Newtown Square, PA
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4,844 Reviews of Rafferty Subaru
My car was in for routine service and to have the brakes looked at after just 15k miles. The communication with the dealer could have been better and in a timely manner. The way that my wife and I were spok looked at after just 15k miles. The communication with the dealer could have been better and in a timely manner. The way that my wife and I were spoken to by the Service Advisor and the Service GM could have also been more professional. Seemed like they were making excuses when all I wanted was accountability. This was my first time at this dealer and I was hoping to be a customer for quiet some time since I have an extended warranty on my new Ascent. However after this experience I’m not completely sold on having them service my vehicles. More
Friendly, courteous staff with good service. Wait was a little long this time (2hours) considering I just needed an oil change and tire rotation. Wait was a little long this time (2hours) considering I just needed an oil change and tire rotation. More
Very knowledgeable and passionate about the cars. Also very fast in dealing with paperwork. Was in and out of the dealership with my new car in less than an hour. My family has bought many cars in th Also very fast in dealing with paperwork. Was in and out of the dealership with my new car in less than an hour. My family has bought many cars in the past and we all agree that this was the best experience. Dan was a great salesman that really helped make choosing the car and its features easier. Jeanette really helped make the financial side of things very quick and easy to understand. They were both very honest and kind. More
I got lucky and they had the car I wanted. But no one wanted to give me the anything. By anything, I mean a 2nd key or touch up the little scratches on the car. This is the 1st time I only re But no one wanted to give me the anything. By anything, I mean a 2nd key or touch up the little scratches on the car. This is the 1st time I only received 1 key from a dealer and tried hard to get a 2nd key....I was told a few times they would touch the scratches up and all they did was buff them.... More
Everyone was friendly and explained the process of ordering our Forester. Cory kept in touch with texts regarding the delivery and when we went to pick it up everything went very smoothly. An expert ordering our Forester. Cory kept in touch with texts regarding the delivery and when we went to pick it up everything went very smoothly. An expert technician explained all the features and answered all of our questions. We couldn’t be happier with the entire process. More
Excellent experience re: purchasing our new Crosstrek. Our sales rep listened to us regarding our needs, promptly and accurately answered every question that we had, & the entire process was as quick and Our sales rep listened to us regarding our needs, promptly and accurately answered every question that we had, & the entire process was as quick and easy as it could possibly have been. Very satisfied. More
Everyone was so kind, helpful, caring and funny and absolutely went above and beyond for me . Mark was fantastic and patient and helpful and honest . I also appreciated that they told me my car wasn’t absolutely went above and beyond for me . Mark was fantastic and patient and helpful and honest . I also appreciated that they told me my car wasn’t as messy as I thought it was. The car wash was great too. Bonus : Everyone politely laughed at my super dumb jokes which always makes for a fun day :) More