Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rairdon's Dodge Chrysler Jeep of Kirkland
Kirkland, WA
894 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 894 reviews
April 06, 2023
was just in the CJDR dealer in Kirkland looking at the grand Cherokee 4xe. While I was sitting there, I could hear the employees I was working with, Abdul and Roemer talking trash and swearing about me b grand Cherokee 4xe. While I was sitting there, I could hear the employees I was working with, Abdul and Roemer talking trash and swearing about me behind the sales desk. If you can’t do the deal, just tell me you can’t do the deal, or at the very least be more secretive when you’re trash talking your clients. I cannot believe any company, even a car dealership would hire people like that. The number the customer service manager told me to follow up on doesn’t work! More
by David
Employees Worked With
Romar Enriquez, Kevin Graham, Abdul Mansour
April 03, 2023
My Jeep was having transmission problems. I got right in, worked with Alissa who was awesome, turned out it was a software issue, which was way less expensive than I expected! Got my Jeep b I got right in, worked with Alissa who was awesome, turned out it was a software issue, which was way less expensive than I expected! Got my Jeep back quickly. Very happy camper! More
by LindaB
Employees Worked With
Alissa in Service Dept.
March 12, 2023
The purpose of the visit was when driving at freeway speeds and going over ruts and or expansion joints vehicle exhibits death wobble. they determined what the problem is and have ordered the parts need speeds and going over ruts and or expansion joints vehicle exhibits death wobble. they determined what the problem is and have ordered the parts needed to fix it.Meaghan explained it very clearly to me and was told the part was on back order and could be 45 days or longer very happy working with Meaghan.Thank you and her for the help. More
by randojill01
Employees Worked With
Meaghan Mansfield
March 02, 2023
David and Wendy made our experience super great! I already knew the vehicle I wanted and David had the car ready in front of the dealership before I had even gotten there! Definitely will return onc I already knew the vehicle I wanted and David had the car ready in front of the dealership before I had even gotten there! Definitely will return once I am ready for another vehicle and will recommend my friends and family! Thank you guys tons! More
by tianidoleman
Employees Worked With
David Long
February 22, 2023
I had the worst customer experience at Rairdon's. They practically took $1200 from me. On 2/15, I purchased a 2018 Audi Sq5 with 39K miles from their lot. The sales process was smooth, however whe They practically took $1200 from me. On 2/15, I purchased a 2018 Audi Sq5 with 39K miles from their lot. The sales process was smooth, however when i took the car home that same night, the car would not start. I called them and they told me to bring the car in, which i did the next day (2/16) after jump starting the car again. I asked if they could diagnose the car the same day as i suspected that it just needed a new battery. They said they would rather send to another service center who specializes in Audi which made sense to me. The next day I called the outside service center and they said that it likely needs a new fuel injector/pump and that they werent sure how long it would take to order/receive the parts. At this point I was starting to get anxious since I literally just purchased the car and it wasnt what I signed up for. I spoke with several folks including the GM and told them that I wanted to unwind the deal since the car was not functional as sold. One of the managers (abdul) made me feel like they were doing me a favor by fixing it since the car was sold as-is and that i didnt purchase the extended warranty from them. The GM said he would only be willing to unwind the deal if i paid $1200 (specifically in cash) because of work that they've already done in prepping the sale of my car (supposed detailing - which they did not, ordered new parts). Its funny how much supposed work they've already done in a day while the car i purchased from them was sitting on a lot at another dealership waiting to be serviced. The finance manager tried to smooth things over in the end by offering to put me in a better loaner while the car was being repaired or replace it with another car on the lot. At that point it was a little too late as I already had a bad taste in my mouth and the dealership had already lost my trust. More
by fnaling
Employees Worked With
Kevin Graham, Abdul Mansour, Zizi Rachid
