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Rairdon's Dodge Chrysler Jeep of Kirkland

Kirkland, WA

4.2
950 Reviews
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12828 NE 124th Street

Kirkland, WA

98034

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Showing 950 reviews

April 23, 2026

April was efficient pleasant and gave an excellent explanation of the repair plan and the timing More

by Jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
Apr 24, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

We are grateful to have earned your business, Jean. We'll make sure your kudos reach April. Thanks for taking the time to leave us a review! - The Rairdon's Dodge Chrysler Jeep of Kirkland Team

April 20, 2026

The service department identified damage to a wire harness and completed the replacement in a short timeframe, along with addressing a few other items during the same visit, allowing us to get back on More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Ed, we are glad our team got you back on the road so efficiently, and so fast! Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland and for sharing your support. We wish you safe travels ahead!

March 31, 2026

John Nesmith is professional, friendly and knowledgeable. So lucky to have him as a service advisor. Staff in general, great at this location. Thank you! More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Katherine, thank you for sharing your awesome review of John and our team! We appreciate your business and hope to see you again at Rairdon's Dodge Chrysler Jeep of Kirkland!

March 30, 2026

Kent was helpful from the start. The sale of my car was seamless and quick. I will return to this dealer for my next purchase or sale. More

by Rob614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kent
Mar 30, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Rob, thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland. Kent will be grateful to hear your feedback. We look forward to seeing you again! Enjoy your new car.

March 15, 2026

The Express Service is very convenient and quick, I was in and out in 30 minutes. More

by cutback_scat.2x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

There is nothing better than a great review. Thanks for giving Rairdon's Dodge Chrysler Jeep of Kirkland your business!

March 14, 2026

I just took our new Jeep in for its first oil change and received quick and friendly service upon my arrival. April checked me in and out with a smile. Her attention to detail was great and she gave me a More

by tami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April in the Service Department
Mar 16, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Hi Tami, thank you for sharing your positive feedback about April and our team! We are happy to hear you had a great experience at Rairdon's Dodge Chrysler Jeep of Kirkland! See you next time!

February 27, 2026

The Jeep feels much smoother after the service. Jose was very thorough and professional in looking at everything the vehicle needed for the mileage and kept me updated at all times. Highly recommen More

by Amrith Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Feb 27, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Amrith, we're glad you felt well-informed and that your Jeep runs smoothly again. Jose and our team at Rairdon's Dodge Chrysler Jeep of Kirkland appreciate your endorsement. Thank you so much!

February 22, 2026

My car currently has four recalls, and the dealership addressed two of them. I don’t understand why there are so many recalls in the first place. The service itself seemed okay, but I’m not entirely s More

by Gladys Vanessa Quijandria
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Gladys, thank you for sharing your feedback. We appreciate your kind words about our staff, but are disappointed to learn that the cleanliness of the loaner car did not meet expectations. Additionally, we regret that our communication regarding your vehicle's service could have been clearer. Please give me a call so that I can answer any questions you might have about the recall work performed. Thank you again, Jimmy A. Haywood - Customer Satisfaction Manager

February 16, 2026

The service was great. I received the best welcome ever from Alan Tandy. He acknowledge me as soon as I walked I the door and promptly checked my vehicle in. More

by Barnwitch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

We're delighted to hear about your excellent experience with Alan and our team at Rairdon's Dodge Chrysler Jeep of Kirkland. Thank you for sharing your feedback, and we hope to welcome you back again.

January 31, 2026

Alan was really helpful and aware of my needs. Very responsive to my questions and helped me through the process More

by bagir abdulmagid
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't work with sales
Feb 02, 2026 -

Rairdon's Dodge Chrysler Jeep of Kirkland responded

Bagir, we're so glad Alan provided such helpful and attentive service. Thank you for choosing Rairdon's Dodge Chrysler Jeep of Kirkland!

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