Rairdon's Dodge Chrysler Jeep of Kirkland

Alan was quick and listened to my concerns. He understood immediately that I was looking to only have necessary repairs done to control costs. He was very clear about pricing and checked ever He understood immediately that I was looking to only have necessary repairs done to control costs. He was very clear about pricing and checked everything for me so I could make wise decisions. More

Friendly and helpful staff. Oil change took 90 minutes but I was in no rush. Oil change took 90 minutes but I was in no rush. More

April was efficient pleasant and gave an excellent explanation of the repair plan and the timing explanation of the repair plan and the timing More

The service department identified damage to a wire harness and completed the replacement in a short timeframe, along with addressing a few other items during the same visit, allowing us to get back on harness and completed the replacement in a short timeframe, along with addressing a few other items during the same visit, allowing us to get back on the road within a few days of downtime. More

John Nesmith is professional, friendly and knowledgeable. So lucky to have him as a service advisor. Staff in general, great at this location. Thank you! So lucky to have him as a service advisor. Staff in general, great at this location. Thank you! More

Kent was helpful from the start. The sale of my car was seamless and quick. I will return to this dealer for my next purchase or sale. The sale of my car was seamless and quick. I will return to this dealer for my next purchase or sale. More

The Express Service is very convenient and quick, I was in and out in 30 minutes. in and out in 30 minutes. More

I just took our new Jeep in for its first oil change and received quick and friendly service upon my arrival. April checked me in and out with a smile. Her attention to detail was great and she gave me a received quick and friendly service upon my arrival. April checked me in and out with a smile. Her attention to detail was great and she gave me a purple ducky to match my purple outfit that day! I had a great experience with this group of professionals. Thank you ! More

The Jeep feels much smoother after the service. Jose was very thorough and professional in looking at everything the vehicle needed for the mileage and kept me updated at all times. Highly recommen Jose was very thorough and professional in looking at everything the vehicle needed for the mileage and kept me updated at all times. Highly recommend this place. More

My car currently has four recalls, and the dealership addressed two of them. I don’t understand why there are so many recalls in the first place. The service itself seemed okay, but I’m not entirely s addressed two of them. I don’t understand why there are so many recalls in the first place. The service itself seemed okay, but I’m not entirely sure what was done to my car, especially since they kept it for two days. I would have appreciated clearer communication about the work performed. Unfortunately, the loaner car was in very poor condition. It was extremely dirty, with a strong odor and a large amount of dog hair throughout the interior. I had to vacuum it three times and disinfect it myself, and even then, there was still dog hair left. I had signed an agreement stating that no pets would be allowed in the vehicle, so this was very disappointing. On a positive note, the person who assisted me was very kind and helpful throughout the process. More