Rairdon's Dodge Chrysler Jeep of Kirkland

Friendliest and honest service department I have dealt with and helpful even if they are not going to make any money from your vehicle, I would recommend to anyone to have their car serviced or worked on with and helpful even if they are not going to make any money from your vehicle, I would recommend to anyone to have their car serviced or worked on there. More

They answered the phone on the first call which is unusual nowadays with Covid 19. Romar-sales and Nate went the extra mile to get the deal done. unusual nowadays with Covid 19. Romar-sales and Nate went the extra mile to get the deal done. More

Express Service Great job. He estimated the service time to a tee, suggested the 15k filter changes, checked for recalls and was very friendly. I will be back again f Great job. He estimated the service time to a tee, suggested the 15k filter changes, checked for recalls and was very friendly. I will be back again for the next service. More

Great place to buy and have it serviced. My service rep was outstanding and I recommend rairdons in Kirkland as the best place to by a new car was outstanding and I recommend rairdons in Kirkland as the best place to by a new car More

I have not seen any business take more precautions and steps to keep both their employees and their customers safe from exposed to Corona Virus. It was very impressive watching Rairdon's attention to clea steps to keep both their employees and their customers safe from exposed to Corona Virus. It was very impressive watching Rairdon's attention to cleanliness. Great people. More

Very agressive selling techniques I went there with my wife to lease a pickup truck. Anatoliy was very pushy and wanted me to buy a truck, not to lease it. He was using dirty sales tec I went there with my wife to lease a pickup truck. Anatoliy was very pushy and wanted me to buy a truck, not to lease it. He was using dirty sales techniques lile "we sell a lot of RAMs every day, we are not desperate to sell you this one", but he didn't want to go away at the same time. He was keeping me waiting. I've spend 3 hours at that place, and my wife was pushing me that "it is rude just to stand and walk away", and Anatoliy was using it to his favor. I haven't bought anything from those guys. I've returned later to puck an SUV for my car, and I had the same poor experience. I hope that in the era of online sales such dealers should go away. Too push pressure, too many dirty tricks. More

If there was the possibility of give 5 negative stars... I will give it to this dealer they are totally unprofessional. Run the other direction. This company has no morals, ethics, or empathy. I will give it to this dealer they are totally unprofessional. Run the other direction. This company has no morals, ethics, or empathy. More

Jorge always takes great care of me, and the entire service staff is always friendly and knowledgeable. I bought my car here 2 years ago, and I only get it serviced here for many of reasons. service staff is always friendly and knowledgeable. I bought my car here 2 years ago, and I only get it serviced here for many of reasons. More

If I can, I want to give negative stars. If you want to purchase a car from unprofessional, rude, rip off, and sexist salesman, go ahead and stop by Rairdon and talk to Darryal to get your next car! My purchase a car from unprofessional, rude, rip off, and sexist salesman, go ahead and stop by Rairdon and talk to Darryal to get your next car! My husband and I are both in the military and we’ve been to numerous Jeep dealerships in Washington for search of a new car to start our new life in Washington. Their service was unacceptable and shockingly incompetent. The salesman who helped us Darryal. After our negotiation, we asked if we can apply for USAA military $1000 cash bonus (that we’ve used before on other car purchase) and he said it only had to be done with the original price. We showed the coupon to read that it can be combined with all other discounts but he said, “I’ve asked other salesmen and we’re not going apply the coupon unless you go to USAA and bring me $1000.” We asked for a written policy for clarification but he said he won’t. So we ended up calling another jeep dealership to get clarification. That is just ridiculous. He was so unhelpful that I had to call another dealership in front of him. The worst part of this experience was that Darryal only talked to my husband and completely ignored my presence. Darryal was only actively talking to my husband and when we decided to purchase the car, he brought the bell for my husband to ring. Wth? Am I invisible to you? Do you not see my driver’s license on your desk? Do you not see my check with $10k down payment under my name? When we went into signing our documents in finance office, we noticed the interest rate and the terms were already set without discussing it with us. What a total scam! Thankfully we caught that little trick and questioned it. Darryal came in and said the final price was applicable only we financed through them and that he’s going to have to re do all the pricing if we don’t finance through them. This was not discussed at all during our negotiations and I have a credit score of 800+ and they set for 5+% interest rate on the paper. I don’t know if they think we’re dumb but the only reason they gave us discounts was to get their “loss” money back through the bank. But not only that, how he addressed it was rude and unprofessional. He then raised his voice and went on saying he’s done with us that he doesn’t want to do business with us. The only reason that we’re sitting here is because the manager gave us the discount. So we asked to speak with the manager for the second time, he left the room and the manager did not show up. We were livid at this point and left the building. We were sitting in the parking lot searching for another dealership to go to and another salesman came out and explained we can refinance anytime we want. At this point we’ve spent almost 8 hours at this dealership with 1.5 hrs driving time from Dupont that we just wanted to be done with the process and agreed to refinance with USAA after we sign the document. Throughout this whole time the manager did not once come to us to apologize in behalf of Darryal either. End of the day, their business etiquette and how they treat customers is absolutely unprofessional and shameful. Darryal is shady and untrustworthy to earn your business. We were relieved to have a car but absolutely did not feel happy about the experience with this dealership. It was definitely our worst car buying experience that we have had in our lives. We DO NOT recommend you going here at all. More

Jorge Rodriguez was great to work with and it only took 1 hour to get my Ram serviced. I would recommend Jorge Rodriguez. Easy to work with. Thanks Jorge! hour to get my Ram serviced. I would recommend Jorge Rodriguez. Easy to work with. Thanks Jorge! More