Rairdon's Dodge Chrysler Jeep of Kirkland

Awesome Service Rairdon continues to impress me with their great service! My advisor (Jordan) was awesome! Great attention to detail and very knowledgeable. I will co Rairdon continues to impress me with their great service! My advisor (Jordan) was awesome! Great attention to detail and very knowledgeable. I will continue to bring my truck here for service. More

Best salesman ever! To start this is my 5th car with Rairdon 1st car at the Kirkland dealer John Wright was my salesman again and as usual he was awesome he worked very h To start this is my 5th car with Rairdon 1st car at the Kirkland dealer John Wright was my salesman again and as usual he was awesome he worked very hard to get me a great deal and we were very happy till we got to the finance manager who’s name is Troy Gannon and was awful he lied to us about the gap insurance after we agreed to purchase it out right and said that we could cancel with in 3 months for a full refund so with the down payment and the gap insurance the total was to be $1895 he took our card and ran a charge not for the $1895 but $3000? What the f*** right he returned to the office and we question him about it he then proceeded to take the refund receipt out of his pocket? And said it was an accident by then I was Very irritated so we took the Jeep home and waited the next day to hear about the financing it wasn’t till my wife called at around 4:00 to see about it so she called me and told me to cancel the gap insurance and get a refund I called Troy and asked him to cancel the gap insurance he said it would come off the loan I told him we paid for it out-of-pocket refund the card he said no again you lied to us he wrapped up the $895 into the loan. So after this we were both very irate we ended up speaking with Odinn Johannesson who was amazing he told me to come back the next day and speak with Brandon Campbell I went back Brendan fixed everything that Troy screwed up and lied to us about and I walked away happy like I should have the day I purchased my jeep. So I do recommend this dealership and I would recommend working with John Wright for sales, Brandon Campbell for financing for a manager you have any questions or concerns Odinn Johannesson. Stay away from Troy Gannon he is everything awful about dealerships! More

Very Friendly Sales Person More women need get involved in selling cars. Alyssa was new to the process but was very helpful and professional. I would recommend using her. More women need get involved in selling cars. Alyssa was new to the process but was very helpful and professional. I would recommend using her. More

Richard Regan is the BEST I found myself in need of a new car, not by choice, but necessity, when I lost my Dodge Dart due to an accident. Rich was great, took the time to sh I found myself in need of a new car, not by choice, but necessity, when I lost my Dodge Dart due to an accident. Rich was great, took the time to show me all I had seen online, in particular the, Cherokee Latitudes, and a few I hadn't. He listened to my needs, and my budget. Thanks Rich for finding the car that works so well for me. I found my car buying experience to be a good one. My waiting time was minimal, even financing went well, smoothly, and quickly. THUMBS UP to Rairdon's, and especially Rich! I LOVE the Jeep, what a great find! More

Best in service. From the day we signed the papers, we have had nothing but the best experience dealing with everyone at Rairdon's. Just want to give a shout out to th From the day we signed the papers, we have had nothing but the best experience dealing with everyone at Rairdon's. Just want to give a shout out to the entire team. You made us feel welcome every time we walk in the door. More

Waiting, Waiting, Waiting I was prepared. I had a pre-approved TrueCar Certificate, and more than enough money in my bank account to pay cash. I like Rich Regan at Rairdon's. I was prepared. I had a pre-approved TrueCar Certificate, and more than enough money in my bank account to pay cash. I like Rich Regan at Rairdon's. With the help; of the sales Manager, we were able to put together a fair deal on a very nice 2018 Dodge Grand Caravan. Service before meeting each other included several email messages and just a couple of nice phone calls. After the sale, Rich's follow-up has been perfectly appropriate. Be prepared for taking WAY TOO MUCH TIME. Like every other dealership I have ever been in to buy a car, once you hammer out an acceptable agreement, there will be several more hours of waiting for 3 other people to get their act together and when you are done with one, you wait for the next one, who will send you out to wait while your new car is washed, and you wait and wait and wait. I paid all cash for a brand new car. When I bought my last apartment building, the entire closing process only took 35 minutes. I will never understand why auto dealerships cannot seem to be prepared to review the paperwork, and have everything ready within 15 minutes. Hey, there is a concept, maybe I should get into the car business and show these people how to expedite the sales process. None of us wait 3 hours to buy food - even at a very busy restaurant, or clothes or shoes. Go buy a boat for cash and you are out the door with your new toy in less than a half hour. Just be ready to spend the whole day, particularly if you need their financing deal. Tom B. More