Rairdon's Dodge Chrysler Jeep of Kirkland

2012 ram 3500 dualy The service at this dodge dealer is second to none. The line mechanics are extremely knowledgeable and take the upmost pride in the worksmanship the d The service at this dodge dealer is second to none. The line mechanics are extremely knowledgeable and take the upmost pride in the worksmanship the do. I have never seen them stumped when it comes to repairing my complex dodge ram 6.7 Lee who is an extremely knowledgeable service writer and Tom a mechanic with over 30 years experience on Chrysler and ram trucks is an outstanding tech. If you want it done corectly these are the people to see. More

Recent purchase of 2016 Ram 1500 truck Just purchased a 2016 Ram 1500 to tow our recreational travel trailer. We were assisted by Matt Leavitt and Odie Johannesson at Rairdon's of Kirkland. Just purchased a 2016 Ram 1500 to tow our recreational travel trailer. We were assisted by Matt Leavitt and Odie Johannesson at Rairdon's of Kirkland. Before deciding on the Ram truck we drove several competitive brand trucks. This sales team was courteous, professional and knowledgeable. We even went back for a second test drive with encouragement from the team. We got the truck we wanted at a fair price and appreciate the help we received from Matt and Odie. Ray and Caroline C. More

Awesome Experience Odinn was the primary sales associate that helped me. He is very knowledgable and helpful. I felt like I got a price that was well beyond fair, and I Odinn was the primary sales associate that helped me. He is very knowledgable and helpful. I felt like I got a price that was well beyond fair, and I was introduced to sales managers, service and parts, and another salesman in case I had questions. Sales manager Rob gave me a hug, and Kevin Graham, the GM, came and sat down with me and had a nice talk with me. I will never buy another car without the help of Rairdons of Kirkland and my awesome friend Odinn ever again!!!! More

Easy and Transparent purchasing experience My wife and I recently purchased a used mini van at Rairdon's Chrylser Dodge Jeep of Kirkland. We worked with Odie and had a very pleasant experience. My wife and I recently purchased a used mini van at Rairdon's Chrylser Dodge Jeep of Kirkland. We worked with Odie and had a very pleasant experience. Even our experience post negotiations with the finance team, Patrick, was pleasant. We highly encourage you to consider this dealership for a easy and transparent car purchasing experience. More

Its more than a dealership We helped my mom purchase a brand new jeep at Barton/Lithia Jeep in Spokane just before the holidays. Shortly after the purchase, my mom had to take h We helped my mom purchase a brand new jeep at Barton/Lithia Jeep in Spokane just before the holidays. Shortly after the purchase, my mom had to take her jeep back to the dealership 4 separate times to try and solve a reoccurring problem. Just when we thought we would have to get rid of the jeep, we took a chance and brought it to the service department at Rairdon of Kirkland. Grant C., our service advisor, was simply amazing throughout the entire process. Not only was he able to quickly and accurately diagnose the problem with the jeep, he went above and beyond by providing daily updates, including pictures of the damage they found. Grant’s team performed the repairs quickly and accurately, and their work was impeccable. Grant, and the service manager, Janell, even helped coordinate with Barton/Lithia in Spokane for payment on the repairs. The customer service we received from Grant at Rairdon of Kirkland was simply the best, and my mom says she will be driving over from Spokane for all repairs she needs on her jeep; even oil changes! More

TERRIBLE Experience I bought a brand new 2014 Jeep Grand Cherokee in Late 2013. It broke 25 months later. They couldn’t figure out what was wrong with the car, I have to I bought a brand new 2014 Jeep Grand Cherokee in Late 2013. It broke 25 months later. They couldn’t figure out what was wrong with the car, I have to bring it in 4 times and leave it with them for at least 4 days each time. They don’t return message, don’t call back, no updates…just terrible service. What really added salt to injury, is that they called the rental car, that I had to pay for every time they work on my car, they call it a “loaner” !! I couldn’t take it anywhere else, because the issue had to do with the computer which only dealerships have the equipment’s to work on. The only people was happy to call me was the sale dept. to convince me to trade it in for a new one. Out of desperation, I tried that. They gave me $13000 trade in value for it. $6000 less than recommended. I’ll spare you the details of the agony I went though for 2 months, and I’ll just say I’LL NEVER GET A JEEP AGAIN. The happiest day was when I trade it in for $17,000 and I got a brand new car, another brand of course. More

Absolutely horrible experience in every way. Was given pricing and when I arrived they claimed to have 'no recollection' of that. Continued to switch in sales people to try to talk me into a diff Was given pricing and when I arrived they claimed to have 'no recollection' of that. Continued to switch in sales people to try to talk me into a different deal. Worst experience I have ever had with a dealership. Avoid these guys. More

Love my car Matt and the rest if the team were great! Very friendly and thoughtful. Did everything they could to get me the best deal for my dream car Matt and the rest if the team were great! Very friendly and thoughtful. Did everything they could to get me the best deal for my dream car More

Had a great time We had a lot of fun working with everyone especially Matt Leavitt. Matt was willing to put up with everything we dished out at him. They had a lot of We had a lot of fun working with everyone especially Matt Leavitt. Matt was willing to put up with everything we dished out at him. They had a lot of good deals as well. Would recommend him to a friend. . More

Bait and Switch Found a vehicle online set up appt to see it. Got confirmation phone call at 8 pm the night before. Arrived 30 minutes early for appt to be told tha Found a vehicle online set up appt to see it. Got confirmation phone call at 8 pm the night before. Arrived 30 minutes early for appt to be told that the vehicle had been taken to auction by accident the previous evening. More