Rairdon's Dodge Chrysler Jeep of Kirkland

Stephen Bruneau Ask for Steve Bruneau, he's an excellent salesman and we thoroughly enjoyed our car purchase experience with him, no hassles, no gimmicks. Excellent p Ask for Steve Bruneau, he's an excellent salesman and we thoroughly enjoyed our car purchase experience with him, no hassles, no gimmicks. Excellent prices and service. Bought a 2014 Dodge Caravan and will definitely send others his way. More

New Ram truck purchase Salesperson Rich Regan was great, I really enjoyed dealing with him and They have a good selections of new trucks to choose from. I found just what Salesperson Rich Regan was great, I really enjoyed dealing with him and They have a good selections of new trucks to choose from. I found just what I was looking for. More

Well done guys. These guys were friendly, knowledgable, efficient, and worked hard to get me what I wanted. Yeah, I probably could have hunted more and ground out a f These guys were friendly, knowledgable, efficient, and worked hard to get me what I wanted. Yeah, I probably could have hunted more and ground out a few more dollars - but I had a very convenient and pleasant experience. Came in one day and walked the next woth the exact vehicle Ibwanted at a fair price. And they were great on my trade in! More

Service Department has been great I took my 2009 Dodge Ram in for service for "check engine" light. It was determined that turbo needed to be replaced, which is covered under the ext I took my 2009 Dodge Ram in for service for "check engine" light. It was determined that turbo needed to be replaced, which is covered under the extended warranty I purchased. Due to the cost of the repair, a warranty adjuster would first have to authorize it. It took four days for adjuster to go to dealership at which time the adjuster reset the code and said it was fixed, denied any repair. In addition my rental car expense was not covered. When I went to pick up truck, John my service rep informed me that the light would come back on and to bring it back when it does and start all over. Before I was able to drive off lot, the check engine light came back on. Scheduled appointment for the following Monday, took another four days for adjuster to show up and finally got warranty work approved. John in service also got me an additional 4 days rental due to delay of adjuster and weekend coming up. I highly recommend Rairdon. John and the service department has been there for me. Now the adjuster for the extended warranty is another issue. Unethical if you ask me. I have made two calls to Dodge regarding warranty adjuster and the rental expense I incurred due to adjuster denying warranty work even though it is covered. More

Best Dealership Ever! I had a great experience with Rairdon's! I first spoke to Rich Regan on the Dodge Jeep Ram side or the dealership. He talked over some rebates and num I had a great experience with Rairdon's! I first spoke to Rich Regan on the Dodge Jeep Ram side or the dealership. He talked over some rebates and numbers with me to give me a rough idea of what I'd be looking at, and then referred me to Martin Hadley on the Fiat side of the dealership. It was so refreshing to work with Martin! My understanding is he's the sales manager rather than only a salesman. We spoke on the phone a couple times to decide which model features etc I wanted, then I went it for a test drive. Working with Martin and Rich was great because they're both just regular dudes! No 'showmanship' per se or tricks or any of that irritating car salesman stuff. Martin owns a Fiat as does his wife and Rich also drives a vehicle purchased from the dealership. Throughout the test drive Martin told me about a few features, but mostly we discussed his personal experiences owning and maintaining a Fiat. He was very upfront with me about the prices he pays for parts (tires etc) and walked me through basic maintenance (when to get the oil etc changed). We did more chatting than anything, which really put me at ease. Personally I don't like a salesman to throw pitches and things at me when I'm trying to relax and see how I feel driving a new car. After I had selected my car, Martin was again very upfront about available rebates-- at the time I purchased my car Fiat was doing some kind of $3,000 rebate, and he immediately told me about it and deducted it from the price of my car. I thought I was going to have to haggle and then reveal that I knew about the coupon to get a better deal! My trade-in was in ROUGH shape. Despite only getting $2,500 for a 2010 car (really, it wasn't worth much more, I feel like I got a fair price), Martin did his homework and found that if I kept my new loan with my previous credit union, I'd get a much better deal. I really appreciated him going above and beyond like that without me asking. Throughout the process, Rich was kept in the loop since I initiated my purchase with him. I appreciated that I didn't feel like these guys were fighting to get my commission-- they worked together crunching numbers and talking to find the best possible scenario for me. In the end, I drove off with a 2015 Fiat 500 Pop with a manual transmission. I got what is in my opinion a jaw-dropping price, payments I can still afford, and the dealership has been fantastic in keeping in touch and making sure I'm happy. I don't ever want to buy a car from anyone other than Rich Regan or Martin Hadley! More

Purchased a used 2012 Jeep Wrangler I was very happy with my purchase from start to finish Jeep was great people were great I am a very happy customer I have owned 4 fork lift deale I was very happy with my purchase from start to finish Jeep was great people were great I am a very happy customer I have owned 4 fork lift dealerships so I am aware of how hard it is to service the public and do a good job I was especially impressed with Rich Regan. He spent a lot of time with me from start to finish I wish I had someone like RIch in my dealership way to go Rich More

Great Dealership - Fast Service, Friendly Staff I've been a customer of Rairdon's for a few years now and have never had a bad experience. The staff is always friendly, willing to go the "extra mile I've been a customer of Rairdon's for a few years now and have never had a bad experience. The staff is always friendly, willing to go the "extra mile" for you, knowledgable, and never tries to "up sell" you on products you don't need. I've had everything from the routine oil change, to tires, and everything in-between. I've also looked at buying a vehicle, and while I haven't yet, they always make an amazing offer. The only note - there is no $10 oil change like you get at the corner service stores. But, I've always found it better to pay the little extra even for the small services, in return for the overall experience and quality that Rairdon's provides. I always find it a good time to go in and it's easy - free coffee, free wifi, TV, everything. More

Love my new Wrangler! Thank you to ZiZi, Robert & Rich for introducing me to the Jeep world and providing me with such an incredibly buying experience. The vehicle I found Thank you to ZiZi, Robert & Rich for introducing me to the Jeep world and providing me with such an incredibly buying experience. The vehicle I found online was waiting for me when I came to test drive. The negotiation part was painless. And finance was quick! It felt odd to be in and out with my new baby that easily - I am so pleased and highly recommend Rairdon! Thanks again!! More

Friendly and Professional I have been dealing with the Rairdon Group since 2004. Starting with the dealership in Arlington and for the last few cars Kirkland. Rich Regan has I have been dealing with the Rairdon Group since 2004. Starting with the dealership in Arlington and for the last few cars Kirkland. Rich Regan has been and will be my rep for whatever my needs are and will be. His attention to detail and making sure the customer is happy is always his focus. I too am in sales and can't stand most salepeople but between Rich, Chris the GM and the rest of the group my experience has always been exceptional. More