Rairdon's Honda of Marysville

Great oil change I visited the dealership today to get an oil change on my Accord. While I was waiting, I figured I'd chat with the sales department about my current c I visited the dealership today to get an oil change on my Accord. While I was waiting, I figured I'd chat with the sales department about my current car situation and see what options I had for trade-in. Both the sales person, Chris, and the manager, Robert, spoke with me. They were both extremely professional and took the extra time to explain everything in detail. While I'm not trading-in my car any time soon, I know when I am ready, I will be shopping at this dealership. Their transparency and eagerness to take good care of me and my family, makes the decision easy. In the meantime, I'll continue to get my routine oil changes and maintenance done in their excellent service department. I know my car is in good hands. More

Always satisfied when dealing with the mechanics! Whenever my car needs maintenance, these guys are on the ball and super helpful. They always give my car a bath and a bit of a vacuum unasked for! The Whenever my car needs maintenance, these guys are on the ball and super helpful. They always give my car a bath and a bit of a vacuum unasked for! Their customer service is spotty on More

Great buying experience We went to three dealerships this day honestly not even expecting to buy a car this, especially after the first salesman we talked to at a diff deale We went to three dealerships this day honestly not even expecting to buy a car this, especially after the first salesman we talked to at a diff dealership, but when meeting James Baird that all changed Great personality ! Really genuine kind of guy it's hard to find . Finance Mgr Brandon was also great to work with . Ty for your advice and help we'll definitely be recurring customers More

Maintenance Light On / purchased on March 3, 2017 I am still hearing grinding noise. I might have someone else diagnose it then bring it back to Ryan to discuss. Ryan answered all my questions. I app I am still hearing grinding noise. I might have someone else diagnose it then bring it back to Ryan to discuss. Ryan answered all my questions. I appreciate his patience and diligence. More

Wonderful servce Even tho this was second time I brought my car in for the same issue the service was wonderful. They made sure to note all my concerns for the service Even tho this was second time I brought my car in for the same issue the service was wonderful. They made sure to note all my concerns for the service dept so that everything could be addressed. They also gave me a loaner car since they were sure of the time frame. They called and gave me an update when they found the problem, told me the solution, and when it would be completed. Over all it was a painless experience. In all of our dealings(including purchasing our CRV from them) we have had nothing but good experiences with this dealership. More

Great Service. They always do a great job. I have no complaints at all. They keep me updated and informed. And they are always very friendly and helpful. I would rec They always do a great job. I have no complaints at all. They keep me updated and informed. And they are always very friendly and helpful. I would recommend them. More

Awesome service Went and checked out the car I was looking at, came back in the next day and was there all of maybe an hour before I was driving off the lot in my new Went and checked out the car I was looking at, came back in the next day and was there all of maybe an hour before I was driving off the lot in my new ride. Everyone was super friendly and were on top of their customer service skills! More

Great customer service We just bought our 2017 pilot and the salesman and everyone in honda Marysville were friendly and answer all of our question without pressing us. I w We just bought our 2017 pilot and the salesman and everyone in honda Marysville were friendly and answer all of our question without pressing us. I will recommend them to our friends and family! More

The guys were very helpful I had an early appointment to take care of a recall issue, and to find out what was making a rattling sound in the front of my car. I had my two young I had an early appointment to take care of a recall issue, and to find out what was making a rattling sound in the front of my car. I had my two young kids with me so they offered a loaner car so I didn't have to wait around while they attempt to diagnose the problem. After about an hour and a half they called to tell me the recall issue was taken care of, but they couldn't figure out what the rattling sound was. So I transferred everything back to my car and gave back the loaner. Soon after I drove away, I heard the sound again. So I returned to the dealership and asked to take a technician for a drive to let them hear what I was hearing. After the tech heard the sound he wanted to figure out what it was. So, again I transferred carseats, (and my Costco groceries) back into a loaner. The guys at the front counter were very helpful and quick to get us back into a loaner. Even though I was annoyed to play musical cars with two small children in tow, they figured out the problem and it wasn't more than a rock stuck in my bumper, and rolling around. I'm glad it wasn't a serious problem and it was easily resolved. Shout out to Carlo, Ryan, and Matt for taking care of us and our car. More

Efficient My experience with the service was thorough and done in a timely manner. The entire process beginning to end was smooth. They worked well with me to m My experience with the service was thorough and done in a timely manner. The entire process beginning to end was smooth. They worked well with me to make me feel comfortable with my purchase and at the price I wanted. More