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Rairdon's Subaru of Auburn - Service Center

Auburn, WA

4.9
187 Reviews
Call Service Center (253) 737-1345

187 Reviews of Rairdon's Subaru of Auburn - Service Center

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August 24, 2025

I was able to get my Ascent in quickly for a nail in one of the front tires. They treated me well and with compassion. I was nervous to wait until the next day to have it repaired. Only 20 minutes and inclu More

by musicdogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 26, 2025 -

Rairdon's Subaru of Auburn responded

We’re so happy we could help you out quickly and with care at Rairdon's Subaru of Auburn! Thank you for sharing your experience, and for trusting us with your Ascent. Safe driving! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 22, 2025

Went way beyond my expectations. Great service and kept me informed throughout the process. Will definitely be working with them in the future!!! More

by pottssherwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2025 -

Rairdon's Subaru of Auburn responded

We're so happy to exceed your expectations! We look forward to working with you again at Rairdon's Subaru of Auburn. Thank you for the five stars! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 17, 2025

No follow up on concerns after promising to let me know in a day ! It's been over a week and I still haven't been contacted! More

by arn-thewire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
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Aug 20, 2025 -

Rairdon's Subaru of Auburn responded

I apologize for the delay in following up on your concerns. We strive to provide timely communication, and it's disappointing to hear we fell short this time. Please reach out at your convenience so we can address any outstanding issues. Thank you, Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 11, 2025

Thank you for taking care of my car. I will come to you again. Thank you again More

by alexandluda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Thanks for trusting Rairdon's Subaru of Auburn with your vehicle's care! Here's to safe, smooth miles ahead! Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

August 07, 2025

Great staff. Have confidence in the mechanics and the support staffs recommendations. Always kept up to date on progress and expected cost. No surprises. More

by J Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazar
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Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We're delighted to hear you feel confident in our team here at Rairdon's Subaru of Auburn. Thank you for sharing your trust in us! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 24, 2025

I always get good service at Rairdon Subaru. I have mealy 300000 miles and going for a million! More

by Cpmagnet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron in service
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Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Thank you for reviewing Rairdon's Subaru of Auburn! It was so kind of you to share your experience. Your loyalty is appreciated! Until next time, Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 23, 2025

Great Customer service from Cameron, informative on service needed and updates on timeframe. Great job More

by lwatmore_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hillet
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Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We love hearing that Cameron provided informative and friendly service! Thank you for choosing Rairdon's Subaru of Auburn. We look forward to seeing you again. -Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 23, 2025

Quick and friendly experience at this dealership. I’ll continue to go come and bring my vehicle here. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Thank you for sharing your feedback! We're happy to hear that you've had positive experiences at Rairdon's Subaru of Auburn. We look forward to your continued visits! Take care! - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 19, 2025

Wonderful service! The folks here are always helpful and courteous, and the service is always quick and quality! Highly recommend More

by Nick T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin
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Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

Nick, thank you for recommending our team! We appreciate your business and we look forward to seeing you next time at Rairdon's Subaru of Auburn. - Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

July 16, 2025

Great service department and Donny was excellent to work with. He answered all my questions and even had my car washed. In and out in 1.5 hrs. for an oil change, tire rotation. More

by kirschbaumkk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donny
Report | Print
Aug 13, 2025 -

Rairdon's Subaru of Auburn responded

We're proud of our awesome team, and we will certainly let Donny know that his attentive work was appreciated! Thank you for choosing Rairdon's Subaru of Auburn and for sharing your experience. Tim Timberlake - Customer Satisfaction Manager - 253-737-1345

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