
Rallye Acura
Roslyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,150 reviews
2016 Ilx After having been to 2 other Acura dealerships and keaving disappointed I decided to go to Rallye Acura, and I am glad I did. Professional yet friendl After having been to 2 other Acura dealerships and keaving disappointed I decided to go to Rallye Acura, and I am glad I did. Professional yet friendly service and best deal. From being promtly greeted immediately upon entry with a friendly smile, we were quickly set up withbour sales professional Stephen Abbondandola. Stephen's great personality and salesmanship made my decision to lease from them easy! Hight recommend. More
Acura MDX - Take 2 This is my second time going back to Rallye Acura to lease an MDX. First time was in August of 2012 and the level of service was exceptional. I acquir This is my second time going back to Rallye Acura to lease an MDX. First time was in August of 2012 and the level of service was exceptional. I acquired my vehicle the following day. The same thing happened when I was ready to lease a new vehicle in May 2015. I met with the same Sales Associate, Anthony Pergolizzi. I have to say, both times he was very professional and worked with me to get the vehicle I wanted and fast! Great overall person to work with and very knowledgeable. Walked out a happy customer. Thank you Rallye Acura! More
A Pleasure to Deal With I leased a 2015 Acura TLX from this dealership a month ago. My salesman, Stephen Abbondandolo, was a pleasure to deal with. He answered all of my qu I leased a 2015 Acura TLX from this dealership a month ago. My salesman, Stephen Abbondandolo, was a pleasure to deal with. He answered all of my questions, provided us with a lengthy test drive, and let me arrange for vehicle pickup by long distance telephone when I on the West Coast. I could not have asked for a more positive dealer/salesperson experience. He has contacted me several times since I took delivery to make sure that I had no unanswered questions and that I was happy with my car. More
Jabir is the guy you need - Pre-Owned RDX We visited a few car dealerships and they are filled with sleazy car salesmen. They are pretty easy to spot, and just always feel like they are trying We visited a few car dealerships and they are filled with sleazy car salesmen. They are pretty easy to spot, and just always feel like they are trying to screw you over, telling you everything you want to hear to make a quick sale. The experience we had with Mr. Jabir was a pleasant one at Rallye Acrua. He brings an old-school approach to the process, by greeting you at the front door, polite, personable and not pushy. I would recommend him if you are in the market for a new or used Acura. More
Illegal, deceptive sales practices Over $184.00 was deceptively added on to my loan, after we had a signed contract, without my (or my bank’s) knowledge or consent. On 4/21/2015 Over $184.00 was deceptively added on to my loan, after we had a signed contract, without my (or my bank’s) knowledge or consent. On 4/21/2015 I signed a sales agreement with Rallye Acura for a pre-certified TL. The price was 27,275.38. That included a $75 ‘optional’ fee for ‘processing the application’ and another $310.00 fee for registration. I made a deposit of $500.00, therefore the loan amount was for $26,775.38. This is spelled out on the signed sales receipt. I obtained the loan through my bank, and was confused when I saw the loan amount for $26,960.61 ($184.70 higher than it should be). I called Joel First at Rallye and he claimed it was for ‘registration’ and that ‘if you’re overcharged we will refund you some of the money,” as if after selling cars for 30 years they don’t know how much it costs to register a car. I told him during the conversation that I already was charged, twice, for registering the car. He said we could discuss it when I came to pick it up. The following Wednesday (4/29) I picked up the car and question the additional charge to my loan. The General Manager, Jay Rosenthal, proceeded to try and intimidate me into paying it by lying to me about its purpose: First he said “What why are we arguing over $50.00?” I did the math for him and showed him it was not $50.00. Fees actually totaled more than $500.00, $184 of which I never agreed to. Then he said that it was to “register the car”. I let him know that it costs $80.00 to register a car in CT, and that I’m already paying over $300.00 in ‘fees’ for this. That was spelled out in the written contract. At this point I have three men standing over me- the sales person Matt Mishanie, the General Manager Jay Rosenthal and Joel First, who gave my bank the inflated loan amount. Then Jay says, “Well you must have added optional items”. I said, “No, look at the sales receipt- there is nothing there.” I reminded him that my cost did not match what he told my bank. Then he said “Oh, that paper (the sales receipt in my hand) that’s really just an estimate.” How absolutely insulting. At that point, I had it. I told him, “This is a signed contract. Do you see your name on the bottom? And mine too? This is not an estimate”. On the bottom of the receipt it states, in black and white, “THE FRONT AND BACK OF THIS ORDER COMPRISE THE ENTIRE AGREEMENT AFFECTING THE PURCHASE AND NO OTHER AGREEMENT OR UNDERSTANDING OF ANY NATURE CONCERNING SAME HAS BEEN MADE OR ENTERED INTO.” It was only then, when I pulled out the document from my bank that showed the inflated number that Joel First told them, versus what it stated on the sales receipt, then he said, “Oh, yeah, uh refund the money.” I was debited the extra charge. Keep in mind it is still on the loan so I am paying interest on it. I have been an Acura owner since 1994, and I have never been treated like this by an Acura dealership. My bank and I were lied to, and I caught it. Even after I caught them, they still lied and tried to intimidate me, hoping I would just give in. I’m sure I’m not the only one they did this to. At one point the manager said that they sell over 2000 cars a year. Well, do the math, that’s over $400,000 in their pocket totally unbeknownst to the customer. This is fraud. Never will I, or any of my family or friends do business with Rallye for anything. There are other dealers, and luxury cars out there to choose from. Rallye brings the term ‘sleazy car salesman’ to a whole new level. More
"Best car buying experience ever" We were extremely pleased with the friendly, upfront and flexible sales service we received at Rallye Acura, specifically with Mr. Jabir Choudhery He We were extremely pleased with the friendly, upfront and flexible sales service we received at Rallye Acura, specifically with Mr. Jabir Choudhery He spent a lot of time answering our questions and showing us the features of the car we were interested in. He worked very hard to get us a great deal on the car we liked. Overall great experience. Highly recommended!! More
Very good experience Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me Very nice experience and great service department truthfully I was expecting the repair to be a lot more money than they charged me More
FIRST CAR Mr. Jabir helped me buy my very first car-- the Acura TLX. He was extremely helpful. He made it easy for me to find the right car at a good price. He Mr. Jabir helped me buy my very first car-- the Acura TLX. He was extremely helpful. He made it easy for me to find the right car at a good price. He even checked up on me afterwards to make sure everything was going well. I absolutely love my car and would recommend everyone to work with Jabir! More
Extremely smooth, overall great experience! We had a very smooth and overall great experiece at Rallye Acura. Reza was such a pleasure to work with. He made us very relaxed and was very polite a We had a very smooth and overall great experiece at Rallye Acura. Reza was such a pleasure to work with. He made us very relaxed and was very polite and professional all throughout. He didn't push us to buy anything and made us work at our own pace. He was very helpful, fast and efficient. The product specialist, Chris was extremely helpful and patient. They both made buying a car very easy and comfortable. Overall, I am extremely happy with their service. Thanks a lot! -Chris and Aenid More
No pressure, relaxed and very trustworthy. Donald helped me get a great deal on my 2015 TLX SH-AWD Lease. Didn't have to fight to get the deal I wanted. This is my second Acura from this dealer Donald helped me get a great deal on my 2015 TLX SH-AWD Lease. Didn't have to fight to get the deal I wanted. This is my second Acura from this dealership and I couldn't imagine going anywhere else. Definitely Recommend them for all things Acura. More