Rallye BMW

I purchased a 2011 BMW on July 8, 2010 from Mr. Bill Wagner. On this date we mutually agreed to the signed contract which I was most pleased with. The day before delivery, Mr. Wagner informed me the c Wagner. On this date we mutually agreed to the signed contract which I was most pleased with. The day before delivery, Mr. Wagner informed me the contract needed to be modified, thereby increasing my monthly payment. This caused me much distress and confusion, and I seriously considered walking away from the deal. A discount which was applied to the deal on July 8 allegedly did not apply to a 2011 3 series which I planned to lease. I was informed of this the day before delivery, under the guise of, "it's still a great deal!" I was deeply disappointed that a car dealership as reputable as BMW would hold the customer responsible for its employees mistakes, and this is not acceptable. What saved my first experience from being a complete failure with BMW was Mr. Wagner's friendly deportment and the BMW dealership's agreeing to the original, SIGNED contract. If not, this deal would have been dead in the water. If Mr. Wagner was following employee protocol when attempting to modify a signed contract, BMW seriously needs to consider reevaluation of procedures and best practices. If he attempted to modify a signed contract after realizing mistakes on his own, well, his credibility and professionalism are extremely suspect. This unfortunate experience has indeed been rectified in my BMW's performance. I truly love the car, and understand why it is referred to as a "machine." More

Excellent service, very accomodating and made it very easy to buy a new car. George Javier was very attentive, followed-up with me throughout the process and made the experience a very easy one. Everyo easy to buy a new car. George Javier was very attentive, followed-up with me throughout the process and made the experience a very easy one. Everyone I interacted with at the dealership was pleasant and helpful. More

This was my first BMW purchase and I must say Rallye BMW was great. My client advisor was Robert Wachsman and he was great. I was searching for a few weeks and Robert found the car that I wanted. Excellent was great. My client advisor was Robert Wachsman and he was great. I was searching for a few weeks and Robert found the car that I wanted. Excellent service and the car is great. Just a great experience. Paul C. More

the appointment was for service while I wait they told me 1 hr & thats was it. Everyone was nice. All the work was none. The car was cleaned. The waiting area was clean & comfortable. Every employee I can in 1 hr & thats was it. Everyone was nice. All the work was none. The car was cleaned. The waiting area was clean & comfortable. Every employee I can in contact with was friendly & willing to help me with any of my needs. More

bill wagner was probably the best car salesman of all time.. i highly recommend him to anyone looking to purchase or lease a new bmw....................................................................... time.. i highly recommend him to anyone looking to purchase or lease a new bmw...................................................................................................................... More

rallye bmw has provided excellent service to me for years... when i was ready for my new car, they had it ordered so there was no delay between returning my older car and getting the new one. and th years... when i was ready for my new car, they had it ordered so there was no delay between returning my older car and getting the new one. and they made moving my registration/plates over easy. whenever i have service issues, i am always accommodated. terrific dealership. a pleasure to work with. More

I came in to purchase a certified pre owned X3. I was able to test drive one right away and was given many options for colors and price ranges. Rallye had one ready for me right away and I couldn't be h able to test drive one right away and was given many options for colors and price ranges. Rallye had one ready for me right away and I couldn't be happier. The service I received was premium and I will be highly recommending this dealership. It was a wonderful experience in an extremely friendly and professional environment. More

I have purchased my last 3 cars here and have received nothing but amazing cjustomer service, quality and care. Those times (very few) that I needed my car serviced, the rallye team took great care of m nothing but amazing cjustomer service, quality and care. Those times (very few) that I needed my car serviced, the rallye team took great care of my family. I would not recommend going anywhere else on LI. More

When purchasing the car I was completely satisfied with the car and everything about it. I recently brought it in for my second service appointment in which things could not have gone smoother. I was a l the car and everything about it. I recently brought it in for my second service appointment in which things could not have gone smoother. I was a little late in bringing the vehicle in and got no problems whatsoever, received a great loaner and was out within 15 minutes. I got a call several hours later telling me my car was ready, and when picking it up was treated with the same friendliness and compitence I had been given in the morning. Couldn't have had friendlier/faster service and I will recommend to anyone interested in a BMW. More

i can't remember the name of the sales, but when i went in to get some prices on leasing a X5, after some waiting around, a sales person approached me. so i ask i want to get some pricing on the 2011 X5, h in to get some prices on leasing a X5, after some waiting around, a sales person approached me. so i ask i want to get some pricing on the 2011 X5, he then respond with this " oh you can get our prices on bmwusa.com " are you serious? i thought to my head, was there a " buy " button i can purchase directly from bmwusa.com? thats the dumbest thing i've heard from a car sales person. so we headed to his desk and then he actually proceeded to bmw's website and actually wrote down exactly what the website had the lease for! and then looked at me as that should satisfy my inquire about pricing. not once did he ask me any questions or ask me did i want to test drive.. NOTHING !!!!! NEVER AGAIN I WOULD GO BACK TO THIS DEALERSHIP! OR ADVISE ANYONE TO GO THERE! HORRIBLE HORRIBLE experience Thank you Rallye for treating me this horribly and it lead me to find a Park Ave BMW near my home! and now i am picking up a 2011 lease in a few days! More