Rallye BMW

satified get good service from your salesman and finance person to buy car compare with other dealers support and get satified for this car with all my fami get good service from your salesman and finance person to buy car compare with other dealers support and get satified for this car with all my familly with thanks More

I don't believe the salesperson cared to sell the vehicle. I will start off by saying that Rallye has a beautiful showroom and has a very convenient location but I honestly had such a terrible experience I wou I will start off by saying that Rallye has a beautiful showroom and has a very convenient location but I honestly had such a terrible experience I wouldn't go back to them for sure. I set the appointment to come back a second time after seeing a vehicle that I was interested in. I wasn't even offered a test drive and was told that I only have 7 minutes to view the vehicle as she had to leave at 5pm. Called on that day multiple times to see if we could reschedule the time but she may have been too busy to return my call which is completely understandable because I'm in sales as well. She sarcastically tells me she doesn't sit around at the phone waiting for my calls. Perhaps it may have been a joke but I certainly don't like feeling as if I'm nothing as a customer. After the test drive (with basically no overview of the vehicle's functions), we sat down and I wanted to negotiate the price. The salesperson became a bit negative and asked me why I test drove the vehicle if I was not content with the price to begin with! No effort was put in to speak with the manager or perhaps even try. That's when I became a bit upset and told her I wanted to test drive the vehicle to make sure that I actually liked it! In my opinion, a consumer should be offered a test drive regardless and never be subject to a poor attitude, especially when I wasn't even giving her a hard time or being a rude customer. I immediately left and searched for the nearest alternate BMW dealerships in the area. I made an appointment for the very next morning and signed for the same vehicle at another dealership immediately without the unfriendliness, and unprofessional attitude. Sometimes it's not always about the price. It's about being treated correctly as a consumer. I was ready to purchase a vehicle that very day when I was at Rallye. Just wanted to provide a little bit of feedback as to the type of service that is being provided. More

Rallye BMW sales associate Bert Vargas I purchased a BMW car from Rallye BMW. Mr. Vargas made my experience in purchasing the car extremely pleasant. He was professional and went beyond the I purchased a BMW car from Rallye BMW. Mr. Vargas made my experience in purchasing the car extremely pleasant. He was professional and went beyond the call of a sales man. I would return to him if I needed to buy another car. I found him trustworthy and reliable with the information he provided. I would highly recommend Rallye BMW for your next lease or purchase, they cater to you the buyer. More

Great Experience with Bert Vargas of Rallye BMW I've been driving BMW cars for 6 years now. Dealing with Bert Vargas at Rallye BMW for the past 4 years has been a pleasurable experience. Bert is a I've been driving BMW cars for 6 years now. Dealing with Bert Vargas at Rallye BMW for the past 4 years has been a pleasurable experience. Bert is a true professional and truly has superior knowledge regarding the product he is selling. Bert is very receptive to the customer's needs and expectations and has never let me down. My experience with Bert and Rallye BMW has been a smooth and stress free one. I am 100% satisfied with the car buying experience that Bert and Rallye BMW has provided to me. If your in the market for a new BMW, go see Bert Vargas at Rallye BMW, he is the best!! More

Great experience Bert is a great help in selecting my first BMW. He is a dedicated person in trying to resolve all issues. I will definitely purchase my future BMW f Bert is a great help in selecting my first BMW. He is a dedicated person in trying to resolve all issues. I will definitely purchase my future BMW from Rally. Two thumbs up! More

Bad Service Policy I recently purchased a 2014 BMW 750Li from an upstate dealer and wanted to get the car serviced at Rallye. When I tried to make an appointment I was t I recently purchased a 2014 BMW 750Li from an upstate dealer and wanted to get the car serviced at Rallye. When I tried to make an appointment I was told that they would only service cars that were purchased at the dealership. As a loyal BMW driver for many years, I have never been turned away from a service center. It's very disappointing that this dealership would differentiate BMW customers in this fashion. I'll take my present and future business elsewhere! More

Excellent dealership I have nothing but good to say about Rallye BMW, and Bert Vargas in particular. They have always given excellent service and are very accommodating. I I have nothing but good to say about Rallye BMW, and Bert Vargas in particular. They have always given excellent service and are very accommodating. In the last 12 yrs, I have gotten over 6 new cars from them and have never had a problem. I highly recommend the dealership and I always ask for Bert. More

Wow I can't say enough To sum it up I went to Rallye BMW after many trips to several other luxury dealer. There I met Robert who was about the best car sales person I've eve To sum it up I went to Rallye BMW after many trips to several other luxury dealer. There I met Robert who was about the best car sales person I've ever met. He devoted several hours of his time to help me find the right fit for me. My wife and I where both impressed with his professionalism and knowledge of the car buying experience. Rallye's level of service is unmatched. I am truly grateful to Robert for making my entire experience, from trade in, to vehicle selection, and understanding my budget needs Robert went above and beyond to get us into a car we now love and plan to keep for many years. Thank again More

Positive Episode. I am not an easy customer, but they made every effort to help. Sales and service teams worked together to make it a true BMW experience. Very attentat I am not an easy customer, but they made every effort to help. Sales and service teams worked together to make it a true BMW experience. Very attentative and respectfull. More

2015 BMW 535 xdrive I would like to thank Bert Vargas for my especially easy and painless car lease,He went above and beyond to get me a great deal and made sure I got ex I would like to thank Bert Vargas for my especially easy and painless car lease,He went above and beyond to get me a great deal and made sure I got exactly what I wanted,I highly recommend dealing with him for a purchase or lease,I'm glad to say and was lucky enough to get him as my SA ,I will be dealing with him and Rallye BMW in the future! Thanks! More