Rallye BMW - Service Center

Great Visit It was a good visit. I brought my car in for a recall. They took me in very promptly and my loaner was ready quickly. They treated me courteously and It was a good visit. I brought my car in for a recall. They took me in very promptly and my loaner was ready quickly. They treated me courteously and professionally. Adam Ramano, my service advisor was there and as usual handled my service needs promptly and advised me they would call me when my car was ready. He also noticed that my inspection was going to expire shortly and had my inspection done on my car was in the shop. He provided excellent customer service. More

best place for a bmw to go Great atmosphere great employees beautiful dealership in my opinion the best service center in New York always happy with my service and my service ad Great atmosphere great employees beautiful dealership in my opinion the best service center in New York always happy with my service and my service advisor Chy Wiggan one of the best at Rallye BMW More

Service Great place this is my second car and I plan on getting another. Service is excellent and I love to get to drive different cars when my car is getting Great place this is my second car and I plan on getting another. Service is excellent and I love to get to drive different cars when my car is getting served More

Service Bret Hines is an excellent service professional. His knowledge and experience seems to be unmatched. He goes out of his to make sure you will want t Bret Hines is an excellent service professional. His knowledge and experience seems to be unmatched. He goes out of his to make sure you will want to come back to Rallye BMW More

Great service Rallye service is great, this is my second car with Rallye and my service is done at Rallye. Since I was so satisfied with my first purchase and se Rallye service is great, this is my second car with Rallye and my service is done at Rallye. Since I was so satisfied with my first purchase and service I purchase again with extra warranty only to have my car serviced and be told 3 additional things need to be done that are not covered. This is very disappointing and leaves me saying why did I spend additional money for additional warranty and thing are not covered Very very very disappointed. More

Absolute pro’s I came in for General Service (oil & filter, fluids check, etc.). I arrived 25 minutes late, completely my fault, and there was a line of 5-7 cars in I came in for General Service (oil & filter, fluids check, etc.). I arrived 25 minutes late, completely my fault, and there was a line of 5-7 cars in each lane. I thought I was in for trouble however the line moved faster than a Starbucks drive thru and my service representative, Raphael, was there to greet me, walk me thru what we were doing to the car and took the time to make sure he understood any other concerns that didn’t come up from the cars computer. Before I knew it my loaner was being pulled around front and I was heading out to continue my day. The communication thru the day via phone, email, and text kept me in the loop and returning the car was seamless as well. More

I don’t feel welcome We not happy for this service in this location. Mr. Frank who kept my car key in his pocket without tell his colleagues when I was trying pick up my We not happy for this service in this location. Mr. Frank who kept my car key in his pocket without tell his colleagues when I was trying pick up my car and i was at lobby wait for 45 mins just wait for them driving my car out but the car was parked right outside of services building and no body know until we find out by ourselves. More

Staff knowledge excellent After getting my car from Rallye Collision i needed help syncing my phone to my car. Ricky in service was very helpful and knowledgable and friendly. After getting my car from Rallye Collision i needed help syncing my phone to my car. Ricky in service was very helpful and knowledgable and friendly. More

Tires Replaced two tires. When I left the service area and was heading home the warning light came on. Key battery was dead and one of the tires was re Replaced two tires. When I left the service area and was heading home the warning light came on. Key battery was dead and one of the tires was reading low. I put air in the tire and the next day it was reading low again. Turned out the new tire had a leak. More

Service was great! I’ve moved far from Rallye BMW, and my X3 is off warranty but I continue travel there. At Rallye all work is done in a timely manner and everythin I’ve moved far from Rallye BMW, and my X3 is off warranty but I continue travel there. At Rallye all work is done in a timely manner and everything is always taken care of thanks to my Service Advisor Gianni Marini. Everyone is top notch at Rallye! More