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Rallye BMW - Service Center

Westbury, NY

4.6
4,514 Reviews

4,514 Reviews of Rallye BMW - Service Center

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May 06, 2024

Anthony was most helpful and offered assistance above and beyond. He was respectful and prompt. More

by WHISKEY672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Rallye BMW responded

It's awesome to hear Anthony made your time at Rallye BMW so wonderful! Thank you for taking the time to share your feedback.

May 06, 2024

Just wanted a quick oil change- turned into a long complicated day. G M S More

by gary@Strumeyer.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not sure
May 06, 2024 -

Rallye BMW responded

Gary - Would you be willing to discuss your visit with me? I would like to learn more about your experience and what we can do to improve your 2-star rating. Thank you, Chris Blanco - Service Manager - 516-833-4862

May 05, 2024

Appreciate the loaner and free oil change Love the car will get another ifu treat us on proce More

by TDODGE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales man left.
May 06, 2024 -

Rallye BMW responded

Thank you for stopping by to leave a wonderful review for Rallye BMW!

May 05, 2024

Very satisfied. Everything was explained in detail before and after the service was done to my car. Very polite and friendly staff. More

by VAZELAS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Rallye BMW responded

We're glad to know you had a satisfying experience at Rallye BMW and found our team friendly and informative. Thanks for sharing your feedback, we appreciate it!

May 05, 2024

Cris is like a sleazy auto dealer. Super rude, someone who has never learnt nothing about customer service. I had taken my car for the check engine light that appeared on my dash. I More

by tanjorenyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mika Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Rallye BMW responded

I'm really sorry to read about your experience. It's not the kind of service we aim for and it sounds like we missed the mark here. I'd appreciate a chance to discuss this with you directly so that we can understand what happened better and work towards resolving any issues left over from this incident. Please feel free to reach out at your earliest convenience - thank you, Chris Blanco - Service Manager - 516-833-4862

May 05, 2024

The service attitude is good and he will tried his best to help me find the problem with the car.i will return to rally bmw for my next car Purhase More

by SZETSOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Rallye BMW responded

We're delighted to know that our team at Rallye BMW was able to assist you effectively. We look forward to seeing you again for your next car purchase!

May 04, 2024

Outstanding service at the BMW dealer! Prompt, professional, and thorough care left me fully satisfied with my car's maintenance. More

by b.beheshti
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Rallye BMW responded

We're so glad to know you had an outstanding service experience at Rallye BMW! Our team is always here to provide prompt and professional care for your vehicle. Thanks for the review, we appreciate it!

May 03, 2024

Provide different options and professional services. Website provide video to show the inspection conditioning. Provide great free coffee also. More

by timochiu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Rallye BMW responded

Timochiu, we're glad to know you found our options and services at Rallye BMW professional. We hope the inspection videos were helpful! Enjoy that coffee on your next visit!

May 03, 2024

Excellent and timely service! They take care of you and will accommodate all your needs. Reasonable pricing and no xx. More

by RIZWAN.AHMED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 06, 2024 -

Rallye BMW responded

Rizwan, we're glad to know you had an excellent experience with our team at Rallye BMW. We always aim for timely service and reasonable pricing! Thanks for your feedback.

May 03, 2024

Dennis was great and very helpful. He listened to all my concerns and made sure they were all addressed. More

by KD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
May 06, 2024 -

Rallye BMW responded

We're glad to know that Dennis was able to address all your concerns at Rallye BMW. Thanks for the positive feedback, we appreciate it!

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