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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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February 09, 2020

Great service. They always aim to please and treat me well - great honest and fast communications from all when anything needs to be fixed or replaced. More

by SUZYNITZY
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your five-star review with us! We are happy that you had a wonderful experience with us and that you are always treated well. We hope to see you back again in the future!

February 09, 2020

We are very happy we got our last 3 cars from you. Service department is very good . The car wash must do much better job. More

by D.YAGHOOBIAN
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Rallye Lexus responded

Thank you for sharing your five-star review with us and for being a loyal customer to our dealership! We look forward to seeing you back again soon.

February 03, 2020

Rallye Lexus IS always on point. They called me for a recall set up the appointment and had a loaner car waiting. They also go over the car informed me that I will need other services but weren’t pushy t More

by jmandra27725
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Rallye Lexus responded

Thank you for taking the time to share your positive feedback with us! It is great that your loaner car was awaiting your arrival and that our team members weren't pushy. We hope you visit our service department again soon!

February 02, 2020

Yes they were awesome. I feel that the service was excellent. I arrived on time and they took me right away and the loaner was waiting. The service was performed and they called me to let me know ho More

by TLERNERDDS
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Feb 03, 2020 -

Rallye Lexus responded

Thank you for sharing your quick and easy service experience with us! We are very pleased to know that you enjoyed your visit and we hope to see you back again soon!

January 30, 2020

Great All the people I have been involved with have been well trained, very professional, courteous, knowledgeable and willing to go the extra mile to insur More

by SSOKOLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman
Jan 31, 2020 -

Rallye Lexus responded

Thank you for your fantastic five-star review! It is wonderful to hear that our team goes the extra mile to ensure you are happy. We look forward to seeing you back again soon!

January 29, 2020

Very good to excellent!! Service Rep & Salesman were excellent...I've had a few issues where scheduled service was not performed properly; only after complaining was is resolv More

by Nick Pal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, David Tubens
Jan 29, 2020 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! It is delightful to know that your service rep and salesman were able to assist you and we hope you visit us again in the future!

January 28, 2020

Buying a car is not easy The Rallye sales team worked Buying a car is not easy The Rallye sales team worked with me and I am happy with my purchase today and for the future More

by MICHEMASHE
Recommend Dealer
Yes
Employees Worked With
Carlos Vargas
Jan 28, 2020 -

Rallye Lexus responded

Thank you for sharing your excellent feedback with us! We are happy that we were able to make your car buying experience as easy as possible and that you are very happy with your purchase. We hope you visit us again in the future!

January 27, 2020

The Lexus reliability and Customer service is mostly what I recommend. I’ve been a customer of Rallye Lexus for 7 years! Joanna Oates and Kevin Losee are a pleasure to deal with. More

by Marinaki68
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Losee
Jan 27, 2020 -

Rallye Lexus responded

Thank you for sharing your lovely five-star review regarding our reliability and quality customer service! We really appreciate your loyalty to our dealership and your recommendations. We are looking forward to seeing you back again soon!

January 22, 2020

The staff is top notch. They are accommodating, helpful and listen to your concerns. They try to make the service visit as painless as possible. More

by SBERGER30
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Pamela Palasciano
Jan 22, 2020 -

Rallye Lexus responded

Thank you for your great five-star review regarding our top-notch staff! We hope to see you back at our service department again soon!

January 21, 2020

They fixed my problem immediately and were great to work with especially Michael! I will always return to Lexus for anything my car needs thank you More

by samueckerman
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Jan 22, 2020 -

Rallye Lexus responded

Thank you for your five-star feedback! It is great to know that you will visit us again in the future and we are looking forward to seeing you again soon!

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