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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
3,434 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 1,721 service reviews

March 28, 2026

Very nice place staffed with great people, what else does one possibly want from a car dealer. More

by sfd449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2026 -

Rallye Lexus responded

We’re delighted to know you had a pleasant experience and appreciated our team’s efforts. Thank you for trusting us with your Lexus GS 350 service. Maria was glad to help and we look forward to assisting you again. James Quinlan 516-676-8686

March 27, 2026

I have had three other Lexus’ and of all the dealers I spoke to could not compare to the service I received from Tony and the whole staff down to the car wash treated me exceptional. More

by MBONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Trembley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Rallye Lexus responded

Thank you for choosing us again for service on your Lexus ES 350. It’s wonderful to hear our team delivered exceptional care from the service department through the car wash. We look forward to welcoming you back. James Quinlan 516-676-8686

March 27, 2026

Service was great. I was kept informed on what was happening. Joanna did an excellent job More

by p25001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Rallye Lexus responded

We’re glad to hear you felt well informed throughout the service and that Joanna did an excellent job. Thank you for trusting us with your Lexus ES 300h, and we look forward to your next visit. James Quinlan 516-676-8686

March 26, 2026

Made my appointment online which was very easy. Waited for my car. He said it would take and hour and a half and it did. More

by SWILDMAN19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Rallye Lexus responded

It’s great to hear our online scheduling made booking your Lexus UX 300h service simple. We’re glad Mike’s estimate of an hour and a half matched the actual time. James Quinlan 516-676-8686

March 24, 2026

My car needed a part that I thought would be available by the time of my appointment- it was not and no one ever called to say it came in or followed up at all More

by BARBADAESM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna
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Mar 28, 2026 -

Rallye Lexus responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Tetta General Manager 516-676-4000

Mar 29, 2026 -

Rallye Lexus responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Tetta General Manager 516-676-4000

March 21, 2026

Very expensive! Lounge is clean and well equipped with snacks and television as well as clean restrooms More

by ROSEMARYAREILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2026 -

Rallye Lexus responded

Rosemary, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. John Tetta General Manager 516-676-4000

Mar 26, 2026 -

Rallye Lexus responded

Rosemary, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon. John Tetta General Manager 516-676-4000

March 20, 2026

Joanna is amazing. Thank you Joanna . Great experience at the dealership as well. Place was super clean, organized, and smelt good too. More

by Aeugene79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Rallye Lexus responded

Thank you for sharing this feedback. Joanna is pleased that your Lexus IS 350 service visit went smoothly and that our facility’s cleanliness and organization stood out. We look forward to welcoming you back. James Quinlan 516-676-8686

March 20, 2026

Service was great fast easy the un understood my request i would definitely recommend l More

by JUDELOUIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Rallye Lexus responded

It’s great to hear our team handled your Lexus RX 350 service quickly and clearly, meeting your needs. Thank you for recommending us, and we look forward to assisting you again. James Quinlan 516-676-8686

March 13, 2026

Friendly, efficient staff ,happy with the service . can’t wait for the new location, it will e close to my house More

by DPUNEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2026 -

Rallye Lexus responded

Fantastic to hear our team provided friendly, efficient service for your Lexus TX 500h. We’re delighted you’re pleased and look forward to welcoming you at the new location once it opens nearby. Thank you for sharing your feedback. James Quinlan 516-676-8686

March 12, 2026

Joanna is an excellent Service Advisor. .She makes sure that every issue is addressed quickly and accurately. More

by SBS412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2026 -

Rallye Lexus responded

We’re thrilled Joanna provided prompt, precise assistance for your Lexus RX 350h. Thank you for entrusting your vehicle to our service team. We look forward to supporting your next maintenance visit. James Quinlan 516-676-8686

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