Rallye Lexus - Service Center

Friendly and efficient. Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little silly, i.e. do I really need new tires at 26k miles?(The thread looked perfectly fine to me). The mechanic did a fine job but was a bit sloppy. After a tire rotation there was a difference of 5lbs between the tires. Overall, a very good service visit. More

great service Went in for an oil change but found that I needed to replace my break pads. Mike was professional to explain and was able to apply a discount for me. Went in for an oil change but found that I needed to replace my break pads. Mike was professional to explain and was able to apply a discount for me. More

Awesome complimentary service Quick, in & out, answered my questions. Service department was great! What is there more to say? Took care of my SUV’s needs. Awesome service! Quick, in & out, answered my questions. Service department was great! What is there more to say? Took care of my SUV’s needs. Awesome service! More

Poor services He was rushing to go home ,, didn’t get what I wanted ... they didn’t fix my problem , they increased my problem . My car was dirty . No car wash .. i He was rushing to go home ,, didn’t get what I wanted ... they didn’t fix my problem , they increased my problem . My car was dirty . No car wash .. i order sit belt , they didn’t let me know if the item in service .. I didn’t like it at all More

The work was done to my satisfaction Courtesy and attention given to my issues in a very professional manner. The service manager, Frank Licari, was very attentive and gave me prompt att Courtesy and attention given to my issues in a very professional manner. The service manager, Frank Licari, was very attentive and gave me prompt attention. More

Awesome Professional Online appointments was easy..took me right on time..i was in and out in One hour! A great pleasure! Definitely would recommend service at your locati Online appointments was easy..took me right on time..i was in and out in One hour! A great pleasure! Definitely would recommend service at your location More

Good service The service is great and they work with their clients. Waiting are is clean and comfortable. Sale reps are knowledgeable and friendly. They have bever The service is great and they work with their clients. Waiting are is clean and comfortable. Sale reps are knowledgeable and friendly. They have beverages and light snack for your convenience. Could give better discounts on pricing. More

BEST SERVICE! The service at Lexus in Glen Cove is the best. I buy Lexus cars because the service is so good. People that work there are friendly and helpful The service at Lexus in Glen Cove is the best. I buy Lexus cars because the service is so good. People that work there are friendly and helpful. You can always get a loaner and if you wait the car is ready in the time they have promised. If you have to wait they have coffee and breakfast for you. More

Friendly staff, good service Always friendly and helpful staff, service and repairs are done properly. Provides loaners whenever I needed one, even last minute without reserving o Always friendly and helpful staff, service and repairs are done properly. Provides loaners whenever I needed one, even last minute without reserving one ahead of time. Giving updates and estimated wait time to customers waiting in person would make the experience even better. More

Outstanding service department Great service department. Friendly, professional, comfortable waiting area, and great internet access. Got a lot of work done while waiting. Chose th Great service department. Friendly, professional, comfortable waiting area, and great internet access. Got a lot of work done while waiting. Chose this dealership because of the great service department though they are not the closest dealer to my home. More