Rallye Lexus - Service Center

Don’t touch my Lexus After purchasing three vehicles from Rally Lexus, I can’t think of going anywhere else . Rally Lexus knows my cars and me! Great service staff! After purchasing three vehicles from Rally Lexus, I can’t think of going anywhere else . Rally Lexus knows my cars and me! Great service staff! More

Excellent service All of my issues were attended to. The manager was polite, accommodating and effective. He also gave me a helpful hint on getting my voice commands All of my issues were attended to. The manager was polite, accommodating and effective. He also gave me a helpful hint on getting my voice commands to the phone system registered more effectively and it really works. More

Excellent I love my Lexus . I have purchased a Lexus since 1993. They were all great.Tops in style a nd great for service. I am a happy driver in my red beau I love my Lexus . I have purchased a Lexus since 1993. They were all great.Tops in style a nd great for service. I am a happy driver in my red beauty. More

Very positive experience The service department was very helpful when I brought my car back in for the same problem that had brought me there less than a month before. The service department was very helpful when I brought my car back in for the same problem that had brought me there less than a month before. More

Very professional From the minute you pull up to the minute you pick up your car, all very professional. We also love Pam Palasciano to pieces. My husband and I are From the minute you pull up to the minute you pick up your car, all very professional. We also love Pam Palasciano to pieces. My husband and I are loyal customers for many years. More

Pleasant experience Staff is friendly & very professional. Always eager to help & explain/answer any & all questions. Rep came out a few times to give me an update of m Staff is friendly & very professional. Always eager to help & explain/answer any & all questions. Rep came out a few times to give me an update of my car. Thumbs up Rallye More

Good service. Good people. I have been with Lexus in Glen Cove for about 20 years now. I love this dealership coz they provid good service and the people are very warm and accom I have been with Lexus in Glen Cove for about 20 years now. I love this dealership coz they provid good service and the people are very warm and accommodating. I work with Pam Palasciano for almost 20 years and she is the best there. She is very helpful, nice, knows her stuff and keeps her promise when she promise you something. She is very efficient and a big asset to the company. More

Awesome experience My RX is our fifth car. It sits idled most of the time. As a result the battery was disconnected. We had to do an annual inspection. The disconnecte My RX is our fifth car. It sits idled most of the time. As a result the battery was disconnected. We had to do an annual inspection. The disconnected battery caused an issue with inspection. Joanna was able to solve the issue over the weekend. Couldn’t be happier. More

6 month maintenance service Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what nee Excellent services in terms of scheduling, timeliness, and the quality of work performed. The staff is very courteous and discusses in detail what needs to be done and how long it will take. More

Consistent superior customer service This is my second Lexus I have purchased thru Rallye in the past 6 years. Both the sales staff and particularly the service center have delivered top This is my second Lexus I have purchased thru Rallye in the past 6 years. Both the sales staff and particularly the service center have delivered top tier service. While it is commonplace for people to have their cars serviced by their local mechanic, I still come to Rallye for all oil changes and maintenance visits. Michael Montijo and the others are very courteous, and are expeditious in getting you in and out. They are quite accommodating, whether providing coffee/drinks/snacks in their waiting area, or providing a loaner car when needed. Continued success to them, as they do truly go the extra mile for their customers. More