Rallye Motors

Russ is a pleasure to work with. His customer service is excellent and personal. I found it unusual to require a replacement of the fuel line, as a result of my check engine light on,since my car is a 2005 excellent and personal. I found it unusual to require a replacement of the fuel line, as a result of my check engine light on,since my car is a 2005 C240 with 48000 miles and not covered under warranty. I do appreciate the discount given to me. Also a disappointment is that both the interior top door handles have come out of the socket. Mercedes has a reputation of producing well built cars. I am the only driver and most of the time in the car by myself and take pride in the appearance of my car. This and previos cars ahve always been serviced by Rallye. This has not been repaired as I did not want to incur another expense. Thank you for the opportunity to voice my thoughts. Carole Eskalyo More

I have alsways had my Mercedes serviced at Rallye and Russ has been my advisor the entire time. He is the best and friendliest service advisor I have ever had and he always gets the problem solved. Russ has been my advisor the entire time. He is the best and friendliest service advisor I have ever had and he always gets the problem solved. More

Jerry Sherry was great to work with. This is the second new car I purchased from him. I met with him on Friday at 9:45 AM and told him I would like the car that day by 5:00 PM. They took care of the fi new car I purchased from him. I met with him on Friday at 9:45 AM and told him I would like the car that day by 5:00 PM. They took care of the financing prep work and more amazing they were able to get the windows tinted and Lo-Jack installed. At 5:00PM the car was ready and they had some spend an hour and half explaining the working of all the electronics on the car. Everybody at Rallye from the start of the sale to the completion was a pleasure to deal with. I would recommend them to my friends and family! More

No hassle experience - saw the certified pre-owned car online and went in for a test drive - found the car to be in the condition claimed in the ad and made the purchase. online and went in for a test drive - found the car to be in the condition claimed in the ad and made the purchase. More

I've had such a pleasant experience with Rallye Motors since 1999, that's why I keep coming back & have recommended it to a lot of my friends. It's such a great feeling to be treated and pampered from th since 1999, that's why I keep coming back & have recommended it to a lot of my friends. It's such a great feeling to be treated and pampered from the time you arrive up to the time you pick up your car with the great service that each and every one working at Rallye has to offer. They always make it a point that you're special and you deserve the best. Keep up the good work guys and more power to you. Thanks & Best Regards, More

We scheduled an appointment for our Mercedes Sprinter a week ago for standard "B"service and wheel alignment. We arrived for our 7am appointment and were told it might take 4 hours. After 4 hours we were i week ago for standard "B"service and wheel alignment. We arrived for our 7am appointment and were told it might take 4 hours. After 4 hours we were informed they did not have a gas filter so that could not be done and the wheel alignment would be done shortly. We were constantly told "almost" from 4 hours to 7 hours. I have never been so insulted with the excuses and lies. The last time we had this same service done on the vehicle in Alaska it only took 2.5 hours. More

Mr. Ciccotelli is an excellet service advisor. He alway tries to accodate you and is very meticulous in describing if any particular work needs to be done when the car is brought in for service. tries to accodate you and is very meticulous in describing if any particular work needs to be done when the car is brought in for service. More

Marianne Leborgne was a pleasure to deal with. She made the purchase of our Mercedes E350 a breeze and alerted us to applicable discounts. Simple and straight forward. the purchase of our Mercedes E350 a breeze and alerted us to applicable discounts. Simple and straight forward. More

The staff was helpful and very friendly. They were able to accommodate our request for the car before the end of our old lease term. to accommodate our request for the car before the end of our old lease term. More

This is the second occasion we have had to acquire a new Mercedes Benz with Andy Fu of Rallye and the second occasion we are delighted to report our overall experience exceeded our expectations. Andy k Mercedes Benz with Andy Fu of Rallye and the second occasion we are delighted to report our overall experience exceeded our expectations. Andy knows his product inside out and patiently answered all of our questions. He was generous with his time and thoughtful with his recommendations for us. Most of all, he was available, responsive, and at every step of the process, he had a smile on his face. I also work in a service industry (selling real estate) and appreciate what it is like to work on commission. We never felt pressure from Andy, only a sincere desire to please. From the inception of the information gathering process to taking delivery of the car, he was an absolute pro: consistently able to answer questions and consistently delivering service with a smile. Andy is a tremendous asset to Rallye Mercedes Benz and we hope that management at Rallye appreciates him as much as his customers do. We wish he could handle BMW for us too! More