Rallye Motors - Service Center

I gave my car in to be serviced which was only 2 months old and when I went to pick up my car it was damaged/scratched on the back bumber and the rear passenger door. What they where supposed to fix mecha old and when I went to pick up my car it was damaged/scratched on the back bumber and the rear passenger door. What they where supposed to fix mechanically is not important because their staff caused more body damage to my car. Furthermore the mechanic that was working on my car changed all of the radio stations as if it were his car. Also my steering wheel, rugs on the drivers side, my console all had a white substance all over. The car was also not washed on the outside. I think RALLYE is getting worse as we go forward. No one cares about the individual client I think they do too much volume and are volume oriented. My family has 5 cars leased at RALLYE but if they treat me like this again we will cancel all 5 of our leases. Furthermore they should have signs posted with the name of the Service Manager or General Manager so that we know who and how to complain to immediately on site rather than fill out these questionaires!!! More

As the owner of an older automobile, I appreciate still being regarded as a valued customer and not being dismissed because of the age of my car. The service as usual was honest, they didn't try to make m being regarded as a valued customer and not being dismissed because of the age of my car. The service as usual was honest, they didn't try to make me purchase unnecessary repairs, and thankfully well executed. I would also say that I have been a client of Mr. Carlson for nearly 10 years across dealerships and can tell you he is truly an asset to the Rallye organization. I will remain a Rallye customer as long as he is part of Rallye. More

I recently had an electrical issue with my Mercedes GL 450. It was in the shop for almost 6 weeks. Rob Carlson went above and beyond to make sure my car was taken car of and that I was kept up to date. 450. It was in the shop for almost 6 weeks. Rob Carlson went above and beyond to make sure my car was taken car of and that I was kept up to date. I had a loaner car, so I never missed a beat with all the errands that I run on a daily basis. Rob was a pleasure to work with. Thank you, Sue Dunn More

Thanks for dealing with the car's problem in a timely fashion, on my schedule. Also, appreciate the car wash, which the car desperately needed. fashion, on my schedule. Also, appreciate the car wash, which the car desperately needed. More

I have purchased or leased cars from Rallye for many years even though I live in Smithtown and It is because of Russ Cagarli and Jerry Sherry years even though I live in Smithtown and It is because of Russ Cagarli and Jerry Sherry More

The staff was very friendly and helpful throughout the process from the time I pulled up to seeting me up with a loaner car to when I returned a few hours later to pick up my vehicle. The work was done q process from the time I pulled up to seeting me up with a loaner car to when I returned a few hours later to pick up my vehicle. The work was done quickly and efficiently and I am 100% satisfied. I was also very greatful that the service department was able to accomodate me on such short notice. More

I was received quickly and efficiently. My requests were listened to and written down. I was telephoned when a part was needed, for my approval. I was called early the next day when my car was ready to be listened to and written down. I was telephoned when a part was needed, for my approval. I was called early the next day when my car was ready to be picked up. I was very satisfied. More

everyone in the dealership is very smart and attentive, seemingly ready to please. they clearly want to retain your business and make you feel your a special customer. seemingly ready to please. they clearly want to retain your business and make you feel your a special customer. More

$249.99 before tax is too expensive just for an oil change. Other than that, the overall experience at Rallye Mercedes is pretty good. Especially the free loaner. change. Other than that, the overall experience at Rallye Mercedes is pretty good. Especially the free loaner. More

I had an excellent experence both John Ciccotelli and Victor Genco are the best. They're experience and professionalism serviceing a car is an asset to Rallye Motors please keep up the good work. I gave Victor Genco are the best. They're experience and professionalism serviceing a car is an asset to Rallye Motors please keep up the good work. I gave this report because the work was done in timely cost effetive mannor a good overall experence. Regards More