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2,795 Reviews of Rallye Motors - Service Center
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May 10, 2024
The sales & service team was exceptional, but not the service staff. The approach that the receptionist took to make me wait was rude. I understand that there are others waiting. On picking up the c service staff. The approach that the receptionist took to make me wait was rude. I understand that there are others waiting. On picking up the car, the receptionist was focused on their personal texting rather than taking care of the customer in front of them. They did not match the manufacturers tire pressure specification on the service performed, which was to replace the tire, even after I requested the service rep to address it. More
by Phil
Verified Customer
Helpful May 10, 2024
Always excellent service in both sales and service - showroom spotless Best dealership on Long Island showroom spotless Best dealership on Long Island More
by RCMOY
May 09, 2024
This is the second time that I have had to change the same part on my EQE... there has to be another solution for this problem. The service was great! same part on my EQE... there has to be another solution for this problem. The service was great! More
by CARLALEILANI
May 08, 2024
Katie is an excellent service representative. She is knowledgeable, efficient and presents herself very well. Best I have worked with. She is knowledgeable, efficient and presents herself very well. Best I have worked with. More
by STEVENGLASER32
Employees Worked With
May 06, 2024
Service was fair not excellent Staff is friendly. But the problems were not fixed to my satisfaction. But the problems were not fixed to my satisfaction. More
by BEJITJOSEPH
May 06, 2024
Very polite and professional. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. He actually called me by my name said good morning! These simple things can make a difference in people perception of the treatment they received. Thanx you for your kindness More
by TEEKAPERSAUDMD
May 06, 2024
Thank you for the quick turnaround! Thank you for the quick turnaround! Your Review • 15 Word Minimum Thank you for the quick turnaround! Your Review • 15 Word Minimum More
by ERIKMOORE
Employees Worked With
May 06, 2024
Katie Lyons was very helpful and did everything she can to help expedite the return of the vehicle in time. I would recommend to all your customers to help expedite the return of the vehicle in time. I would recommend to all your customers More
by SURESH1
May 05, 2024
Service office waiting area is not premium match to Benz even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued even Lexus environment is better . Technician didn’t find out about the issue customer complaint. Sent in vehicle for 1 day issued not fixed . Issued fixed by customer self is from the control system. Technician has not fully knowledge of the system. Should provide a car cleaning volunteering, get back car with same condition. BMW will returned in clean and ready condition for customer even that is not service request . As a Mercedes customer I did not receive any premium experience in the service but we paid extremely high price for the vehicle expecting an excellent after service. The staff is nice but the service it self is felt cheap More
by APPLETEDDY86
Employees Worked With
May 05, 2024
Very quick & professional service . Keep you inform for the whole process. Flexible schedule. Keeping their words Keep you inform for the whole process. Flexible schedule. Keeping their words More
by BINGCHENG08
Employees Worked With
