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Ralph Hayes Toyota
Anderson, SC
449 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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449 Reviews of Ralph Hayes Toyota
October 07, 2014
Best in the South Jimmy Dochney guided our purchase of a 2014 4Runner. If it hadn't been for his oversight, we would have spent too much on the vehicle. His professio Jimmy Dochney guided our purchase of a 2014 4Runner. If it hadn't been for his oversight, we would have spent too much on the vehicle. His professionalism and care gave us the confidence to trust the dealership and buy even thought we lived two states away. At no time did we have cause to question our purchase and highly recommend him and the dealership to one and all. Listen to Jimmy! More
by FnuLnu
Employees Worked With
Jimmy Dochney
October 02, 2014
This is amended review My initial experience here was very negative, however, I have since been contacted by the management of the dealership in response to the original rev My initial experience here was very negative, however, I have since been contacted by the management of the dealership in response to the original review, and he was very responsive to my negative feedback. More
by marcfrdly
Employees Worked With
Stanley Ukadike
September 21, 2014
great guys buying a toyota from ralphhayes toyota scion was easy and a great experience! I Have purchased many cars from this dealership but this was the best. buying a toyota from ralphhayes toyota scion was easy and a great experience! I Have purchased many cars from this dealership but this was the best.... More
by papagt
Employees Worked With
Jimmy Dochney, Marty Crossley
September 11, 2014
Always trying to sell something else Have used this dealership for many years and will continue to. However, the service advisors are always trying to sell me extra services, which I do Have used this dealership for many years and will continue to. However, the service advisors are always trying to sell me extra services, which I do not want or need. These services cost hundreds of dollars. Examples: power steering flush, induction cleaning and fuel injector cleaning. Also recommended an alignment within 50 miles of car having been inspected and found perfect by an alignment shop. No reason for the vehicle to be out of line. I understand most dealerships do this, but still shouldn't have to listen to a sales pitch just to get the Toyota recommended/required services. Have purchased two Toyotas at other dealerships because Hayes sales rep. said could not get vehicles I wanted. The other dealerships got them and at a better price. More
by Winyah
Employees Worked With
Prefer not to answer
August 29, 2014
Great experience with the new 2014 4Runner purchase from Hal After contacted all Toyota dealers within 200 miles radius and talked to many sales people (good and bad experience), I pretty much knew the best pric After contacted all Toyota dealers within 200 miles radius and talked to many sales people (good and bad experience), I pretty much knew the best prices I could get. At that time I was almost ready to make a final decision and was just struggling on which options to pick. While browsing the map to see if I missed any dealers, I happened to see Ralph Hayes Toyota which is just outside of my 200 miles radius range. Decided to give them a call without too much hope of finding a good deal. Hal Parker answered the phone and he changed everything! He is so polite and professional. He gave me the best price without too much negotiation. He was very efficient and answered/resolved all my questions/issues about the car and the financing promptly. He made us feel comfortable with the whole purchase experience (without worrying about any possible hidden cost or holes). I made the first call to him in the morning. Drove 4 hours to his place and made the purchase in the evening on the same day! I just can't believe that myself, especially after negotiating with some other dealers for almost a week without being able to make a comfortable deal. The finance went through smoothly. Marty is a fun guy to talk to! I will definitely recommend Ralph Hayes Toyota to my friends for the future purchases. As the oldest Toyota dealer in SC, they proved themselves why they have been in business for so long time! More
by dearqz
Employees Worked With
Hal Parker, Marty Crossley
July 29, 2014
Horrible service time Back in February I made an appointment to have my car serviced for the first time since buying it brand new, they asked if I would be waiting while it Back in February I made an appointment to have my car serviced for the first time since buying it brand new, they asked if I would be waiting while it was being serviced and I said yes. After waiting an hour and a half I finally asked if my car was done and they said it was but I was never called to be checked out. They acted like it wasn't a big deal that I waited that long. I was a little upset but thought maybe it was just a mistake. I had my second appointment today and waited over two hours! Once again I had to go ask if my car was ready because my two kids were getting a little restless and they already had my paperwork done just haven't called me. Acted like nothing was wrong and it wasn't a big deal. There should be no reason to wait over two hours for a BASIC oil change when I had an appointment. I will NEVER go back to Toyota once my complimentary services are done. More
by Nicole2987
Employees Worked With
Johnny Thomas, Scott Osborn
July 11, 2014
salesmanship Interent sales manager was very helpful..when I visited the dealership I had price in mind and the dealer could not make it happen. Over-all I had a Interent sales manager was very helpful..when I visited the dealership I had price in mind and the dealer could not make it happen. Over-all I had a pleasant experience in visiting the dealership More
by power1960
Employees Worked With
Jimmy Dochney
July 10, 2014
New 2014 Camry purchase with 2010 Prius trade-in. We worked with Jimmy Dochney on this purchase and he did an outstanding job working with us and fulfilling our desires and expectations. The entire de We worked with Jimmy Dochney on this purchase and he did an outstanding job working with us and fulfilling our desires and expectations. The entire dealership made us very comfortable and appreciated our business. This is our forth purchase with Ralph Hayes and we anticipate more in our future. More
by charles walker
Employees Worked With
Jimmy Dochney
July 05, 2014
Great service. By far the best dealership to work with. Did everything they could to get me in a new Toyota Camry. Definitely will recommend these guys and shop ther By far the best dealership to work with. Did everything they could to get me in a new Toyota Camry. Definitely will recommend these guys and shop there again!! Very professional More
by Jm1389
Employees Worked With
Mike Attaway
June 23, 2014
Excellent dealership Did my homework before contacting the dealer. Jimmy D got in touch with me very quickly and was courteous and professional. He helped me find exactly Did my homework before contacting the dealer. Jimmy D got in touch with me very quickly and was courteous and professional. He helped me find exactly the car I was looking for and offered assistance that was very low pressure. Financing was outstanding and Marty was also friendly, helpful, and professional. Would highly recommend giving these guys a chance to help you out. Love my new Prius! More
by LLasseigne
Employees Worked With
Jimmy Dochney, Marty Crossley
