Ralph Hayes Toyota

Best Car Buying Experience Ever!!!! Geni Edwards is by far the best car sales person I have encountered and I have dealt with a lot. When I entered the lot/sales building she was so kin Geni Edwards is by far the best car sales person I have encountered and I have dealt with a lot. When I entered the lot/sales building she was so kind. I immediately told her how I felt about sales people in general and that I didn't want any B.S. Seeing as I am a woman I have seen and heard a lot of it. I gave her the price range, payment range and size vehicle I was looking for. She didn't try to throw a more expensive car at me like others have. She also didn't try to push a vehicle too big or small at me either. She answered every question that I and my family asked. She was extremely patient as there were 4 of us there at the time. On top of all this she was very sympathetic to the fact that I lost my husband exactly a year ago and that my kids had lost their dad. Geni never tried to pull a fast one on me or take advantage of our situation. My family left the lot that evening feeling pleased as we went home to make the final decision. When we returned to purchase the vehicle she was very understanding that this was an emotional situation for us as we were leaving a part of our family with them. I shed some tears while talking and Geni actually got up and came around and hugged me and then as we were leaving with our purchase she hugged all of us and said thanks. My kids and I have have visited 5 different dealerships in the last 2 weeks and by far the employees at Ralph Hayes Toyota Scion were the most kind, non pushy, sympathetic and understanding people we encountered. I will recommend anyone I know that is looking for a vehicle to check them out first. If I am ever in need of another vehicle I will certainly go the them first!! More

Best experience Ever! It was a Saturday morning when I arrived. I was greeeted by a polite and helpful young man. I told him what I was there for and he directed me to Geni It was a Saturday morning when I arrived. I was greeeted by a polite and helpful young man. I told him what I was there for and he directed me to Geni Edwards. She is the epitome of great customer service, let me tell you. She is positive and friendly, smiles easily and easy to talk to. When it comes to rating likability she is a 10. She really listens to and cares about the customer. She offered choices then patiently walked through every step of the sales process, assisting me along the way by connecting to the various people involved in the sales process. She paused to make sure I was in agreement with every part of the transaction. The dealership sold the car at a fair price, I know because I compared. I'm sold on the outstanding customer service experience I received. I want to tell others too. More

Great Deal Jimmy Dochney went above and beyond to see that I was given the best deal for the car I wanted. He is very professional and added his friendliness an Jimmy Dochney went above and beyond to see that I was given the best deal for the car I wanted. He is very professional and added his friendliness and understanding into the mix. I will definitely deal with Jimmy for my next car purchase...Good Man! More

Tundra Bought a 2014 Tundra from Ralph Hayes. Despite a long-standing relationship with our local Toyota dealer, I was able to get a better deal at Ralph Hay Bought a 2014 Tundra from Ralph Hayes. Despite a long-standing relationship with our local Toyota dealer, I was able to get a better deal at Ralph Hayes without all the back-and-forth. Great experience. More

No Hastle, No pressure, No problem I really appreciate a salesperson that allows me the time to look at a vehicle at my pace and ask my questions. Too many times I have driven away from I really appreciate a salesperson that allows me the time to look at a vehicle at my pace and ask my questions. Too many times I have driven away from a pushy salesperson just because they were too aggressive in their questioning and sales tactics. Too many questions, too fast, too pushy. I had an experience with other Toyota dealerships. Spartanburg-pleasant but pushy. Greer-herded in like cattle. Greenville-Apparently they don't need to sell cars. Stuck up and arrogant. Easley-Had two Tundras to choose from. At Ralph Hayes, I felt like I could (and did) look at their inventory at my leisure without someone hovering over me. They had many to choose from. I was able to make my selection, then inquire when I was ready. Jake Barnes was very helpful and proficient in his knowledge of the Toyota Tundra. The sales team treated me like a customer and not a paycheck. Shout out to Monty also for his assistance. Everyone I met here were very friendly and professional. I also had the Simoniz treatment added to my new Tundra. My experience with the service department and Scott Osborn was pleasant as well. I must give the team at Ralph Hayes an A+ as this was good auto purchase experience. And you can't say that often these days! More

Excellent experience! I came from Franklin, NC and everyone there, especially Stan, made the experience well worth the drive! I would highly recommend using this dealership I came from Franklin, NC and everyone there, especially Stan, made the experience well worth the drive! I would highly recommend using this dealership to any and everyone! I was able to find the vehicle I wanted at the best price and they made sure it had all the features I needed. These people go above and beyond what any dealership has ever done before! Thanks Stan and "Ralph Hayes"! You're the best! More

Best experience buying a car For the first time I tried the internet experience to locate a used car. I found it to be very easy and a great way to find and purchase. After decidi For the first time I tried the internet experience to locate a used car. I found it to be very easy and a great way to find and purchase. After deciding to buy from Ralph Hayes Toyota I simply drove in asked for Jimmy the internet salesman and with in 20 min. had signed on the dotted line. Jimmy made the entire process painless. Jimmy should be in charge of training all the sales people! I highly recommend the dealer and especially Jimmy! More

Excellent Experience at Ralph Hayes Toyota in Anderson SC My husband and I went into Ralph Hayes Toyota in Anderson SC this past Friday to see if they had a Solara convertible on their lot. We have been look My husband and I went into Ralph Hayes Toyota in Anderson SC this past Friday to see if they had a Solara convertible on their lot. We have been looking for one for a while. We met salesman Stan Hill who told us they did have a 2006 available. The price was right and Stan was very easy to work with and has a great personality. He was very familiar with the car and its options as he went through the car with us. He made us feel welcome and interested in us and our concerns. Regarding the car, it is in excellent condition inside and out ,with annual mileage for its age just around 9000 a year. Based on this car we feel that Ralph Hayes Toyota picks the used cars they sell with extreme care. We drove the car off the lot after obtaining our financing with the dealership. I would highly recommend Stan Hill and Ralph Hayes Toyota to my friends and would certainly go back to them for a future purchase. More

Ralph Hayes Toyota comes through again This is the eighth Toyota we've purchased from Ralph Hayes. We keep coming back because they are helpful, friendly and fair. Jimmy Dochney was very re This is the eighth Toyota we've purchased from Ralph Hayes. We keep coming back because they are helpful, friendly and fair. Jimmy Dochney was very responsive and had the car ready for me to test drive when I got there. He was knowledgeable about the car and all the controls. We were able to work out a deal that I was very happy with. Ralph Hayes is always the first place we go and so far the last place we go when looking for a car. More

Excellent Customer Service! Jimmy helped me find my "new to me" Toyota Tundra. The entire process from the time my family and I entered the parking lot was unlike anything I've e Jimmy helped me find my "new to me" Toyota Tundra. The entire process from the time my family and I entered the parking lot was unlike anything I've ever experienced at a car dealership... Very comfortable space with friendly staff, and there was nothing pushy about the sale. I would definitely recommend the fine people at Ralph Hayes Toyota to a friend! More