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Ralph Honda

Rochester, NY

4.8
479 Reviews

3939 W Ridge Road

Rochester, NY

14626

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Showing 479 reviews

June 19, 2021

My experience buying my Honda Civic was excellent! Nathan answered all of my questions and provided great customer service. I love my car and would definitely recommend connecting with Nathan for your car ne More

by Hannah G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Moffet, Nathan Moffett
Jun 27, 2021 -

Ralph Honda responded

Hannah, thank you for choosing Ralph Honda and thank you for recommending Nathan. We hope you love your Civic!

June 11, 2021

Nathan is a pleasure to work with! He is friendly, knowledgeable, and goes above and beyond to help his customers find the right car. I would highly recommend Nathan and Ralph Honda. More

by Elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan, Dave, Dave Moffett, Nathan Moffett
May 27, 2021

Very friendly and helpful. Answered all my questions. Needed help with some of the extras on the vehicle and assisted me in a timely way. Will definitely recommend them to my friends and family. More

by KyawHtet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan, Nathan Moffett
May 30, 2021 -

Ralph Honda responded

Thank you for the 5 star review and thank you for the recommendation.

May 24, 2021

Went in to purchase a vehicle with my family and had a terrible interaction with one Linda the service manager. We set a time to test drive 2 vehicles and not only did we wait longer, I was told I should More

by N.suro
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Linda + Joe
May 27, 2021 -

Ralph Honda responded

I am sorry you had a bad experience at our store yesterday. It sounds like one of our employees didn't handle you, the customer as she should have. We will speak with her and share your feedback. We appreciate you bringing this to our attention, and sincerely apologize. While I am sorry we may have lost you as a customer at our store, I do think you will be happy with your purchase of a Honda.

May 17, 2021

Nathan Moffett was wonderful to work with. He was very knowledgeable, patient, and friendly. I’m loving my 2017 Honda CR-V EX. Thank you for all of your help, Nathan! More

by Lina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
May 10, 2021

Thank you Nathan Moffett for a wonderful experience with our 2021 Honda Pilot SE! You made it extremely fast and we appreciate doing business with you!! More

by Stevie D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett , Nathan Moffett
May 05, 2021

It was my first time visiting Ralph Honda as I have been buying Hyundai's for over a decade. Nathan Moffett helped me out and I couldn't have been happier. He was attentive and knowledgeable! After spending More

by gryweston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
May 06, 2021 -

Ralph Honda responded

Thank you for choosing Ralph Honda and thank you for the letting us know about your experience working with Nathan. Enjoy your new car and thank you for being a Ralph Honda customer.

May 05, 2021

Nathan was the best! So easy to work with no pressure at all, very acccomodating. I’d suggest anyone do business with him! Go see Nathan! More

by Andrew Gardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan moffett , Nathan Moffett
May 06, 2021 -

Ralph Honda responded

Andrew, thank you for choosing Ralph Honda and thank you for recommending Nathan.

May 05, 2021

I love the personal family feel in this dealership! We have loved our experience with Nathan & Dave Moffet with the purchase of several vehicles through the years! More

by JT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Moffet, Nathan Moffett
May 06, 2021 -

Ralph Honda responded

JT, thank you for the nice review and thank you for your business. We will be sure to pass this feedback on to Nathan.

April 24, 2021

My car shopping experiences in the past have been very stressful and I usually leave overwhelmed with no car. Nate at Ralph honda changed that! Nate was a joy to work with, he was far from pushy and went More

by Amy K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Moffett, Nathan Moffett
Apr 28, 2021 -

Ralph Honda responded

Amy, thank you for choosing Ralph Honda and thank you for your feedback. We are happy to hear you had a great experience working with Nathan, we will be sure to share your comments with him. All the best with your new car!

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