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Ralph Honda
Rochester, NY
478 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 478 reviews
April 14, 2021
Awesome customer service, from making the appointment, bringing in my vehicle with Linda, to checking out... great service and everyone was smiling despite being in a pandemic! bringing in my vehicle with Linda, to checking out... great service and everyone was smiling despite being in a pandemic! More
by moonstar987
Employees Worked With
Linda Freeman
Helpful April 13, 2021
I purchased a used Honda HRV and the experience here was excellent! JB Conti was so pleasant and easy to work with. This is our second purchase from Ralph! I highly recommend them! excellent! JB Conti was so pleasant and easy to work with. This is our second purchase from Ralph! I highly recommend them! More
by peggy
Employees Worked With
JB Conti , JB Conti
April 13, 2021
This is my first Honda and my first experience with Ralph Honda. David Moffet was extremely helpful without me feeling pushed into anything. His explanation of everything was clear and he was very patient Honda. David Moffet was extremely helpful without me feeling pushed into anything. His explanation of everything was clear and he was very patient while I asked my many questions .He made the time spent very enjoyable. More
by pcdunn.48
Employees Worked With
David Moffet, Dave Moffett
March 27, 2021
The customer service at Ralph Honda is always amazing. Linda and the team are friendly, knowledgeable and all around great people. Minor issue with my car was taken care of immediately. Linda and the team are friendly, knowledgeable and all around great people. Minor issue with my car was taken care of immediately. More
by Sheilalou008
Employees Worked With
Linda, Tyler
March 25, 2021
Ralph Honda has a terrible service department which mishandled a safety recall problem not just once, but twice! Customer service in the Service Department is incredibly bad. They continually messed mishandled a safety recall problem not just once, but twice! Customer service in the Service Department is incredibly bad. They continually messed up communications with me and blamed it on everyone else but themselves. They even blamed Honda Corp! If they hadn't wasted so much of my time, that one would have been funny. In contrast, Garber repaired the part under recall quickly, efficiently and with good communication at every step. Go there instead. More
by NonnyMus
Employees Worked With
Didn't Take, Their Names, Should Have
March 25, 2021
Dealership experience was great. Our Salesperson, Grace L was friendly, knowledgeable and exceeded all of our needs and expectations. This is our 2nd vehicle from Ralph Honda. was friendly, knowledgeable and exceeded all of our needs and expectations. This is our 2nd vehicle from Ralph Honda. More
by Gina
Employees Worked With
Grace L, Grace Lechner
March 22, 2021
New car shopping is about my least favorite thing to do, so I was pleasantly surprised by experience with Nathan and Ralph Honda. This was an easy, no pressure experience. I'd highly recommend them! so I was pleasantly surprised by experience with Nathan and Ralph Honda. This was an easy, no pressure experience. I'd highly recommend them! More
by tmbosox1
Employees Worked With
Nathan Moffett, Nathan Moffett
March 20, 2021
I Highly recommend this dealership,exceptional customer service. They literally go above and beyond for you!. Thank you Ralph.Go here, you will not be disappointed!. service. They literally go above and beyond for you!. Thank you Ralph.Go here, you will not be disappointed!. More
by Bubbles
Employees Worked With
Grace letchner, Sean Mccarthy, Grace Lechner
March 03, 2021
I had to have my car towed to the dealership late Saturday afternoon. The front axle had failed; but Linda saw to it that the car was repaired on Monday--and gave me a break on the car they had rente Saturday afternoon. The front axle had failed; but Linda saw to it that the car was repaired on Monday--and gave me a break on the car they had rented me. More
by dacaomikron
Employees Worked With
Linda in service; Dave Moffitin sales, Dave Moffett
March 01, 2021
Nathan was a wonderful salesman to work with. Very trustworthy and friendly. Would recommend to everyone that is interested in buying a car! Thanks Nathan! trustworthy and friendly. Would recommend to everyone that is interested in buying a car! Thanks Nathan! More
by Benparrow35
Employees Worked With
Nathan Moffett, Nathan Moffett
