Ralph Honda
Rochester, NY
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I brought my 2016 CRV for an inspection and oil change. The service rep listened and took care that those items were done as requested. I appreciate not being pressed to have other services done as well. The service rep listened and took care that those items were done as requested. I appreciate not being pressed to have other services done as well. More
Excellent service, a service department that you can trust to do what is needed to keep your vehicle is top running condition. Very knowledgeable, explain what has to be done and why. trust to do what is needed to keep your vehicle is top running condition. Very knowledgeable, explain what has to be done and why. More
Excellent Service Service for my 2011 at Ralph Honda has always been excellent. Their service department is the main reason our Pilot is still running strong at 163,000 Service for my 2011 at Ralph Honda has always been excellent. Their service department is the main reason our Pilot is still running strong at 163,000 miles. More
Kind, friendly & professional I've had purchased 2 Hondas now and have had (cough cough a "few") repair jobs done through the collision shop as well as having Ralph Honda handle al I've had purchased 2 Hondas now and have had (cough cough a "few") repair jobs done through the collision shop as well as having Ralph Honda handle all of my repair & maintenance work. I have always been very pleased with the professionalism and friendliness of all the staff. Great job! More
Having my two Honda’s serviced by Ralph Honda is a pleasure. Honda trained techs who know the vehicles perform the service ensures reliable results and peace of mind. pleasure. Honda trained techs who know the vehicles perform the service ensures reliable results and peace of mind. More
I have owned my 2019 Pilot for about a year now. I have enjoyed every aspect of my experience with Ralph Honda. I would recommend them highly! enjoyed every aspect of my experience with Ralph Honda. I would recommend them highly! More
it was a pleasure working with Elvis in leasing our new 2020 CRV. He. Explained all features and how they worked. Elvis a few days later checked to see if all was ok and how we liked the CRV. I had service 2020 CRV. He. Explained all features and how they worked. Elvis a few days later checked to see if all was ok and how we liked the CRV. I had service done on my accord and had been pleased with the service, That was a factor in buying my new Honda at Ralphs Honda. More
Flat tire I had a flat 1/29/20. AAA put small spare.. Steve Pecora was very helpful. Elvis drove me home - courtesy car late. Excellent service. I had a flat 1/29/20. AAA put small spare.. Steve Pecora was very helpful. Elvis drove me home - courtesy car late. Excellent service. More
Best buying experience ever How many times have you called a dealership for information and only to find out that they lied to you when you met them in person? Well this experien How many times have you called a dealership for information and only to find out that they lied to you when you met them in person? Well this experience was the exact opposite. The salesman and I agreed to terms, including a rough price, before I even left my home. Then, the dealership met every term that we had discussed on the phone. No bait and switch...no high pressure sales...just a pleasurable, no-stress experience. The sales manager came in after I concluded the main purchase to discuss service options, I picked one, and that was it. He didn't try to sell me something else. We just chatted a bit, he thanked me, and he left. Wow! I picked my vehicle up about two hours later. I brought my vehicle back in for undercoating,..and I must say, the service department couldn't have treated me better. Overall...this dealership is everything that you would want a dealership to be. Go there and you won't be disappointed. More