Ramsey Alfa Romeo Fiat

Pleasant, thorough service. Professional, courteous Chris Afram Friendly, courteous and professional service representative. Very thoro service of the vehicle. An overall very pleasant experience. My Chris Afram Friendly, courteous and professional service representative. Very thoro service of the vehicle. An overall very pleasant experience. My only gripe is lack of loaner vehicles and customer waiting area could be much better. More

Alfa Romeo Giulia sold to me by Luigi What is better than working with a true Italian, named Luigi, while savoring a cappuccino and being introduced to the Amazing Giulia. I arrived midda What is better than working with a true Italian, named Luigi, while savoring a cappuccino and being introduced to the Amazing Giulia. I arrived midday driving a BMW 530 and at 6p left driving my new Italian Car. What was really amazing is Luigi allowed me to take a second test drive by myself, that was amazing! Thank you Luigi. More

Fantastic, Stress-Free Experience Brad was super helpful and a great salesperson to work with. No pressure; seamless sales process. Love my new Alfa Romeo Giulia! Highly recommend this Brad was super helpful and a great salesperson to work with. No pressure; seamless sales process. Love my new Alfa Romeo Giulia! Highly recommend this dealership. More

My car was dropped off on Monday and I did not get it back T I understand the shop doesn't have Alfa technicians on hand, hence the need to book an appointment in advance. However, when I dropped my car off in M I understand the shop doesn't have Alfa technicians on hand, hence the need to book an appointment in advance. However, when I dropped my car off in Monday I was told it would be a two day appointment. When I dropped by the shop on Wednesday my car still wasn't ready and I had to call in Thursday even to get a status update. In addition I was told that it was normal to need a $1,500 front and rear brake job after only 26,500 miles with the vehicle, which just seems ridiculous. So overall it was a very poor service experience. More

1 st service Amazing car experience, truly friendly staff, can’t wait to go back! Amazing experience, everybody new their job well would reco Amazing car experience, truly friendly staff, can’t wait to go back! Amazing experience, everybody new their job well would recommend this dealership to everybody i can, More

Frustrated but satisfied I brought my wife's Fiat here for service and l was treated very well by the service representative and the problem was corrected. Joan was very court I brought my wife's Fiat here for service and l was treated very well by the service representative and the problem was corrected. Joan was very courteous and attentive. I would recommend her as the person to request if anyone I know had to get service at that facility. More

Expensive and slow I have taken my Fiat 500L here for service a few times -- it is quite a distance from my home, but it is one of the few Fiat service centers in the ar I have taken my Fiat 500L here for service a few times -- it is quite a distance from my home, but it is one of the few Fiat service centers in the area, aside from Manhattan (which I tend to stay away from). I brought my car in Friday, August 30 for 43K mile service and a tire rotation. I called two weeks prior to make my appointment. I brought the car in 30 minutes prior to my scheduled appointment -- and waited....and waited. Granted, it was the Friday before a holiday weekend, but it really doesn't matter; every time I have brought my car there it involves a wait of at least 4 hours. Three and a half hours later, my service advisor said they discovered that both the front and rear brakes needed replacing as well as my tires. I gave the green light for the brake service. 2.5 hours and $1500 later, my car was done. When driving home, I noticed a thumping noise every time I applied the brake - regardless of the pressure. I thought that this was probably something that would diminish with time, as they had test driven the car, and surely they must have experienced that. Went away for the weekend and noticed the thumping came and went - there was no pulling or lack of stopping power, so I thought it would be OK. Flash forward to today - Wednesday, September 4 -- less than a week after bringing the car in for service. Not only was the thumping consistent and louder, the check engine light came on. To add insult to injury, when I called to schedule a time to bring the car back, no one really made an effort to understand or rectify my problem. I said I couldn't afford to spend another six hours waiting for the car to be serviced and asked for a loaner, I was told no loaners were available another three weeks, and could I wait that long? Really? How did all this escape the mechanic who I was told by the service advisor "was really thorough?" Needless to say I will not be returning, and actually will probably affect my next car choice, as I will not work with a dealership who can't be bothered to lift a finger to make things right. More

Second lease and I’ll be back for more Overall great experience. The guys are super friendly and knowledgeable. They know every detail about their cars and are not hassling you for a deal. Overall great experience. The guys are super friendly and knowledgeable. They know every detail about their cars and are not hassling you for a deal. Plain and simple no gimmicks More

Did as well as expected Quiet location with nice employees. The only negative thing is the secretary making appointments was rude. While on the phone making an appointment wi Quiet location with nice employees. The only negative thing is the secretary making appointments was rude. While on the phone making an appointment with her, she wasn’t friendly and kept making appointment suggestions and was annoyed when I told her I couldn’t make the times she suggested. More