Back

Ramsey Alfa Romeo Fiat

Upper Saddle River, NJ

4.3
300 Reviews

365 Route 17 South

Upper Saddle River, NJ

07458

Directions

By Type

300 Reviews of Ramsey Alfa Romeo Fiat

May 01, 2019

Engine light on due to radiator problem My service rep.Mr Ryerson was excellent. He was courteous and informative and worked to provide me a loaner vechicle. The issue was covered under wa More

by ASORRENTINO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Ryerson
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

We're glad we were able to take care of this for you, thanks very much for sharing!

May 01, 2019

New car lease I just leased a 2019 Alfa Romeo and they worked with my budget And needs. We were able to find the perfect car which also met my affordability More

by PATELSNEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

Thank you!

April 30, 2019

Excellent all around! Great dealership, pristine showroom, excellent Manager Jesse! Brad was my outstanding salesman. Very knowledgeable. Made sure I knew everything abou More

by JEANINEMATTHEWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

Thanks very much!

April 30, 2019

Custom order They ordered a Stelvio to my exact specifications and it arrived exactly as ordered without a single error. Wanted a Ti Lusso but without the sunroof More

by BRL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Luigi Terranova
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

We're so glad this worked out for you! We hope you enjoy your new Stelvio!

April 27, 2019

Excellent The first time I went to the dealer ship I was greeted by Erik. He was very professional and very knowledgeable about the Alfa Romeo SUV I was interes More

by Alfa runner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Anthony Francica, Chris Timmons, Erik Valentin
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

Thanks very much for trusting us! Enjoy your new Alfa!

April 27, 2019

Dissatisfied I’m waiting over a week for an answer as to why my Stelio is misfiring Alfa Romeo engineers have not gotten back to diagnose the problem This is t More

by Car oficiando
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
I don’t remember I’ll check my recortds when I return home I’m out of town
April 27, 2019

Excellent sales and service! Great dealership. Leased 2 cars from them. Jesse and Brad are top notch professional and knowledgeable. Beautiful pristine showroom and lots of car co More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad, Jesse Giordano
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

Thanks very much for the recommendation!

April 26, 2019

A very pleasant experience My wife and I were both very happy with our experience at your dealership Your salesman Anthony was outstanding had a complete understanding of the More

by SRAINSPECTIONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano, Anthony Francica
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

Thanks very much for sharing!

April 26, 2019

Quality diagnosis and quick repair My fiat 500l had a strange error code involving the transmission computer, and ignition switch where the key would get hot (very strange design featur More

by Tubby500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service desk and technicians!!
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

Glad to see this, thank you for sharing!

April 26, 2019

Going back to VW soon as lease is up While my Service Advisor was as nice and easy to work with as possible, I was far less than pleased with the Service Center as a whole. From my 1st ca More

by GINAMCASSESE
Recommend Dealer
No
Employees Worked With
Don't see Service names listed
May 13, 2019 -

Ramsey Alfa Romeo Fiat responded

We're very sorry that you weren't satisfied with your service experience. Chrysler Corporation/Mopar owns and services all Chrysler, Jeep, Dodge, Ram, Alfa Romeo and Fiat vehicles. Because we service all of those brands, appointment times and loaner car availability will vary. If you can let us know what was wrong with our waiting area, we would gladly take any comments into consideration. Many customers find it more than suitable with TV's, free wifi, coffee/espresso machine, snacks, restrooms and comfy couches. We are glad that you felt comfortable with the service rep and that the service was done correctly. Thank you for sharing our experience with us.

...
23
...