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Ramsey Alfa Romeo Fiat

Upper Saddle River, NJ

4.2
300 Reviews

365 Route 17 South

Upper Saddle River, NJ

07458

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300 Reviews of Ramsey Alfa Romeo Fiat

October 13, 2018

From the minute we walked in we felt very welcomed Our experience from the minute we walked in till we signed our new lease was nothing short of perfect. Starting with the warm greetings we received at More

by Chelle1215
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Receptionist , Jesse Giordano, Anthony Francica, Chris Timmons
Oct 15, 2018 -

Ramsey Alfa Romeo Fiat responded

Very glad to see this, thank you for sharing!

October 11, 2018

Very motivated staff The staff worked very well together, and it was a very positive, comfortable atmosphere. It was evident that the staff was really motivated to get you More

by CarReviewGal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Giordano
Oct 15, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks so much, we appreciate your business!

August 16, 2018

Hassle Free, Honest To Goodness Car Buying Experience Hassle Free, no pushy sales talk just honest to goodness car buying experience. Thank you to Patrick in Sales, Eric, Sales Manager and Cris, Business More

by Quey Folg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Timmons
Sep 07, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks very much, we're happy to see this!

July 15, 2018

Manager followed up The sales manager reached out to me during the sales process, was very nice. Large selection of cars, they also sell Fiat cars. Open on Saturdays More

by Gregdrose@gmail.com
Customer Service
Recommend Dealer
No
Employees Worked With
Jesse Giordano
Jul 17, 2018 -

Ramsey Alfa Romeo Fiat responded

We're very sorry we dropped the ball on this Greg. If there is anything we can do to earn your business, we would love the opportunity to do so. Please contact me directly and I will put you in touch with a sales consultant that will give you their full attention. Jesse Giordano, General Sales Manager.

Jul 17, 2018 -

Gregdrose@gmail.com responded

I already purchased a Stelvio TI and pick it up Saturday, but thank you for acknowledging that this was not your dealerships best moment. I will delete my review

June 24, 2018

Excellent Sales person Paul did a great job handling the process of selling me my fiat 500x. He is very professional and helped me with all the possible discounts I could ge More

by vincentamen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Salandra
Jun 25, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks so much, we truly appreciate your business and thank you for sharing your experience with us! Enjoy your new 500x!

May 31, 2018

Impersonal Dealership. Separate service department. Somewhat disappointing attitude of personnel aside from Luigi. Service department few miles away, and part of a Jeep Chrysler facility. Service is not More

by FrankMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jesse Giordano, Luigi Terranova, Chris Timmons
Jun 01, 2018 -

Ramsey Alfa Romeo Fiat responded

Hi Frank, we're very sorry to see you felt this way after visiting us. As you know, all Alfa Romeo and Fiat service is done through our Chrysler Service center which also services Chrysler, Jeep, Dodge and Ram vehicles. We agree that Alfa and Fiat need to have a better facility and higher level of service and we are working on some plans to improve that in the future. With that being said, all of our technicians are certified and rest assured that the proper attention is being executed when your vehicle is in for service. Thank you for sharing your experience with us, we hope that you will continue to utilize our service department when you need us.

February 10, 2018

Good experience at Ramsey Fiat! Dealer Manager Ron Federico is a pleasure to work with. He has gone above and beyond to resolve the issues with my 2013 Fiat 500. Thanks, Luciano More

by LucianoMinetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Federico
Feb 13, 2018 -

Ramsey Alfa Romeo Fiat responded

Thank you so much for giving us the opportunity to make it right!

January 31, 2018

disgusted The usual technique for car leasing. Not even considering what you want, but trying to get you in to a 39 months lease (google why 39 months lease) wh More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Agnello
Feb 01, 2018 -

Ramsey Alfa Romeo Fiat responded

We're sorry that you felt that you had a bad experience with us, however, you came to us demanding a specific price you wanted to pay monthly for the vehicle. We tried very hard to come as close as we could. We are in the business to sell cars and it's unfortunate that we could not make a deal with you, but upon receiving this review, we noticed that you have left similar negative reviews with other Alfa Romeo dealerships in our area. It seems that no one is able to meet your demands, so we wish you the best of luck with your vehicle search.

January 02, 2018

New 500x fiat I just leased a new 500x fiat ar fiat Ramsey. I had a great experience with the salesman Frank...he was very helpful and really worked with me to get More

by Amcaruso91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Gizzi, Jesse Giordano
Jan 05, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks very much, we hope you enjoy your new 500X!

December 31, 2017

Great customer service Toni and Chris were great told them exactly what I wanted and they had it ready to go by the time I got there. Would strongly recommend them if you ar More

by Mikev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Francica, Chris Timmons
Jan 02, 2018 -

Ramsey Alfa Romeo Fiat responded

Thanks so much, Mike, we appreciate your business.

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