Ramsey Alfa Romeo Fiat

Absolutely terrible. Don't do business with him or this dealership. Blatant liars denying they gave us warranty on vehicle and refused to fix problems. No good! dealership. Blatant liars denying they gave us warranty on vehicle and refused to fix problems. No good! More

Friendly and professional Had a very easy and pleasant experience with this team. The follow up and attention was just right. Nothing pushy. They know what they are selling Had a very easy and pleasant experience with this team. The follow up and attention was just right. Nothing pushy. They know what they are selling and they helped me find a car I'm still in love with. Thanks to Tony in particular. I'll definitely be going back to them in future. More

Great Experience - Highly Recommended!! I had a great experience at Ramsey Alfa Romeo Fiat. Jesse Giordano was very professional, knowledgeable, and easy to work with. The car was exactly wh I had a great experience at Ramsey Alfa Romeo Fiat. Jesse Giordano was very professional, knowledgeable, and easy to work with. The car was exactly what I wanted and the sales team was open to negotiations and met me halfway. Everyone I interacted with was very friendly and accommodating, from the coordination of the test drive with Tony to the closure of the sale. I am extremely satisfied with my purchase and I would highly recommend this dealership!! Thank you Ramsey Alfa Romeo Fiat!! More

Total nightmare. Brought my 2018 Stelvio in for service in August when throttle check engine lights went on and car wouldn’t accelerate while merging onto a busy highway almost causing a serious accident. in August when throttle check engine lights went on and car wouldn’t accelerate while merging onto a busy highway almost causing a serious accident. Air filter was changed and was told this should fix the problem. Car worked for around a month and again same problem sporadically. Called in Dec. was given an appointment for Jan 7th. The car was in the service department for a month. When it was finally returned the problem was “fixed” for two weeks. Again the car was returned for service for a third time. This time it took almost two weeks. When the car was picked up for the third time, fifteen minutes later on the way home from the service dept. again the same warning lights went on and the car was returned for service a forth time. Thankfully in the little time I had my car in my possession the loaner was not put back into the system and I do have a car to drive. It is now March. Still Don’t have my car. Now with the coronavirus I don’t see this resolving anytime soon. Nor do I feel safe having it returned. More

The whole process could not have been easier. The deal was fair. Negotiations were easy. The car is exactly what I expected and then some was fair. Negotiations were easy. The car is exactly what I expected and then some More

Ramsey Alfa Romeo was extremely helpful in getting me the exact car that I wanted! This is my second car from them. They went above and beyond in every aspect to make sure everything worked out. Big thanks f exact car that I wanted! This is my second car from them. They went above and beyond in every aspect to make sure everything worked out. Big thanks for all your help! More

Tony is an a wonderful salesman. He is so friendly and helped us with the whole process to lease our new Stelvio. We will definitely come back to this dealer!!! helped us with the whole process to lease our new Stelvio. We will definitely come back to this dealer!!! More

got my car, Alfa Giulia 2019 Base, from this dealership got my car, Alfa Giulia 2019 Base, from this dealership May 2019. Though ,initially, selling team was friendly, after purchase experience is sad, n got my car, Alfa Giulia 2019 Base, from this dealership May 2019. Though ,initially, selling team was friendly, after purchase experience is sad, negative. Please, think few times before you purchase there. The car I was sold went to the repair shop two months later and was in different shops already for (8) eight times. Why different? It is impossible to make appointment as probably there are no enough tech or too many cars need repairs. The car has multiple computer problems, weak battery which failed, glitches with starting and most annoyingly shaky drive and loud brake squealing which nobody was able to take care of. This brand makes you depressed because it has so many problems. This car is Chrysler 200 inside, it is not European Giulia, it is different. Dealership does not provide loaners. You are on your own. To make appointment takes hours on the phone and wait is about 2-3 weeks. They will tell you they do have loaners, don't believe. After month wait in line for appointment with a loaner you may get Jeep or old Fiat. Fiat is doing bad currently and mainly because of poor customer service, horrifying technical support and inadequate customer support. Calling so-called Alfa customer service will not get you any help, it may actually get worse. In my case I was lectured that squealing brakes and screeching wheels and shaky drive is the way this car is. I tried to go to dealership and was advised to go through lemon law or pay car off and get rid of it if I am dissatisfied. Dealership manager gave me another lecture "so I would understand that all high performing cars has problems and squealing brakes is a type of design". Car repairs are done by Chrysler. Receptionist is rude and irritated at all times and she does not want to help you. I have to admit that people there , at repair shop, are apologetic, understanding and admit that car is unreliable and they have flood of complaints, basically experiencing an exuberant amount of customers bringing this car for repair. Communicating and talking to Alfa Premium Care may at times leave you psychologically damaged as they act totally in non-American spirit. It is really sad experience to owe this car . I would try to look for another brand and definitely for more professional dealership. If anybody who reads his wants to contact me, you are more than welcome. More

Excellent Service*** Excellent service, very accommodating and friendly. Anthony and Chris were a pleasure to work with, they made the whole process quick and easy, we we Excellent service, very accommodating and friendly. Anthony and Chris were a pleasure to work with, they made the whole process quick and easy, we were able to walk out with our new car in no time at all. More

Ten star ********** Tony and Chris were very knowledgeable and helpful in helping me decide the right vehicle for me. I was able to purchased my vehicle in a timely ma Tony and Chris were very knowledgeable and helpful in helping me decide the right vehicle for me. I was able to purchased my vehicle in a timely manner and able to take it home that day.They also helped with all the necessary details for turning in my lease. I received a phone call first thing this morning from Tony asking how I was doing with my new vehicle and if I had any questions. Very happy with my new Alfa Romero. More