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Ramsey Chrysler Jeep Dodge
Ramsey, NJ
2,011 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,011 Reviews of Ramsey Chrysler Jeep Dodge
September 06, 2019
Excellent quality and trustworthy I bought my 2016 Jeep Wrangler from rockland Jeep I will never use them for service I’ve been using your dealership for sometime now and are so sa I bought my 2016 Jeep Wrangler from rockland Jeep I will never use them for service I’ve been using your dealership for sometime now and are so satisfied with everything. From the moment I drive up, to the sign in desk , (Joan), to the moment I drive away, your service and care to me is outstanding. Thanks More
by rrrichard
Verified CustomerEmployees Worked With
Joan Murphy
September 06, 2019
Purchase of 2019 Rubicon It was a good experience, the personnel were all professional and the sales rep that took care of us Mr. Mark Selementi was phenomenal and a very nic It was a good experience, the personnel were all professional and the sales rep that took care of us Mr. Mark Selementi was phenomenal and a very nice guy! I will recommend all my friends to deal with him when looking for a Jeep or Dodge! More
by Nartk
Employees Worked With
Mark Selementi, Matthew Colon, Trevor Brennan
September 06, 2019
Remember The salesman Steve was very good Deal completed in under. 1 1:2 hours From time came in to left with new car Car was clean ready to go with full t The salesman Steve was very good Deal completed in under. 1 1:2 hours From time came in to left with new car Car was clean ready to go with full tank gas More
by MELR.KB
Employees Worked With
Stephen Ippolito, Matthew Colon, Trevor Brennan
September 05, 2019
Most amazing dealership!!!! This was the most enjoyable experience that I have ever encountered at a car dealership!! From my sales rep, Manny- right through to James the general This was the most enjoyable experience that I have ever encountered at a car dealership!! From my sales rep, Manny- right through to James the general manager!!! went in on Thursday night and was back on Friday to sign and drive away!!! All around an amazing experience! More
by DIMILA9
Employees Worked With
James Turner, Trevor Brennan
September 05, 2019
Fixed recall Dealership service department was great easy to work with answered all my questions, service writer got me in and out in a short amount of time no wai Dealership service department was great easy to work with answered all my questions, service writer got me in and out in a short amount of time no waiting to get my car back, fast turnaround. Thanks!! More
by hfdfp121
Employees Worked With
Jason Lanzillotti
September 05, 2019
Lack of communication Took 2 weeks to have my car fixed. I kept being told my car would be fixed that day or next day. When I would call in to get an update they would tell Took 2 weeks to have my car fixed. I kept being told my car would be fixed that day or next day. When I would call in to get an update they would tell me no one knew the status of my car and it might be fixed or it might not be ( how is that even a response given to a customer?) I had to wait till my service manager was in. I kept being told someone would call me and no one ever did. After the first week I realized I was just getting the runaround and demanded I get a loaner since no one could tell me how much longer it would take. They of course said they were out of loaners and there was nothing they could do. I finally got a loaner the next day and then waited another 6-7 days till it was fixed. I understand things can take awhile to fix or a part needs to come in but constantly calling and having people tell me only 1 person who worked there knew my status but he was out was frustrating. And constantly being lied to by the receptionist telling me someone would call me back was also frustrating. The only reason I got a loaner was because I had to get upset with them on the phone. If your service manager working on your car is out then your car could be fixed and just sitting in the parking lot for days with no one knowing what’s going on. Horrible experience. More
by Bob
Employees Worked With
The receptionists and the service guy
September 05, 2019
Review Great. Very happy. Great people to do business with. Anthony is a great salesman to work with. The car was delivered with a satisfactory cleanl and qu Great. Very happy. Great people to do business with. Anthony is a great salesman to work with. The car was delivered with a satisfactory cleanl and quickly. More
by ROBPICCININNI
Employees Worked With
Anthony Panzarella
September 05, 2019
Perfect Fantastic service from Rich and Bob in service. They were efficient, kind and pleasant. I was back to pick up my car in a short window of time. Fantastic service from Rich and Bob in service. They were efficient, kind and pleasant. I was back to pick up my car in a short window of time. More
by Jeepers
Employees Worked With
Rich, Bob from service
September 05, 2019
Great staff - Jeep is amazing! Really great service. Everyone is very nice, especially Joe. Everyone knew their information very well which helped me get the best car for myself. Really great service. Everyone is very nice, especially Joe. Everyone knew their information very well which helped me get the best car for myself. I felt very comfortable and left the dealership with a new car and feeling very great! More
by JACLYNMARTINELLI
Employees Worked With
Joe Vasquez
September 05, 2019
Would do it again! Ryan Murphy was great. I’d recommend Ryan to anyone in the market for a new car. He is knowledgeable and ensured we were completely satisfied, even o Ryan Murphy was great. I’d recommend Ryan to anyone in the market for a new car. He is knowledgeable and ensured we were completely satisfied, even on a day as busy as Labor Day. More
by AARON.CHERRY
Employees Worked With
Trevor Brennan, Ryan Murphy
