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Ramsey Chrysler Jeep Dodge

Ramsey, NJ

4.6
2,008 Reviews

1555 Route 17 South

Ramsey, NJ

07446

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2,008 Reviews of Ramsey Chrysler Jeep Dodge

December 31, 2019

Excellent Service Everything went smoothly and the employees were excellent to work with. I would definitely go back there again and again for all my family’s business More

by KERNST1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ippolito, Matthew Colon, Trevor Brennan
Jan 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much for letting us know!

December 30, 2019

Durango 2020 RT Purchase Great experience with Romeo it took my time into consideration gave me what i wanted and what i was looking for. Matthew Colon did a great job as well More

by DJMYGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Romeo Deluca
Jan 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thank you!

December 30, 2019

2020 Cherokee Lease Joey the salesman was very helpful. They made it very easy to turn in my old lease and get a new car. I will definitely shop here again More

by THOTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Colon, Trevor Brennan, Joey Messina
Jan 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very glad to see this, thank you for the great feedback!

December 27, 2019

Excellent service From start to finish I received excellent service everyone I dealt with acted in a professional manner. I look forward to doing business again with th More

by KLAULER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Panzarella
Jan 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

Thanks very much, we're glad you had a great experience!

December 27, 2019

Very knowledgeable I brought my Compass in, thinking I had a transmission issue, it was diagnosed within 30 minutes to be an issue far less expensive. Completely repaire More

by evl820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joan Murphy
Jan 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

We appreciate you choosing us for your service needs, thank you for sharing!

December 26, 2019

Repeat customers of Ramsey Jeep for over a decade My wife and I traded in our 2017 Jeep GC , which we also had purchased from Ramsey Jeep, for a new 2020 Jeep. We have been purchasing Jeeps from thi More

by Repeat customers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Canfora, delivery coordinator, was also fantastic. He went over all the controls in great detail, and explained all the different changes to us. He also made sure that we were completely satisfied with our new vehicle. Thank you,Michael!, Henry Knowles
Dec 27, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very glad to see this, thanks so much for the great feedback and for your loyalty!

December 24, 2019

Oil Change / Tire Rotation The check in process is long and complicated. Windshield washer fluid was in an Arizona Iced Bottle which can’t be safe. My Jeep was not ready when I More

by 120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Lanzillotti
Jan 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry about this - there is no excuse for cutting corners and your comments have been addressed with our entire staff. Thank you for bringing this to our attention.

December 24, 2019

Terrible experience with regard to their service dept. Not once did they offer me a loaner vehicle and for two recall notices they kept my truck for 6 days. Talk about major inconvenience. Will never go t More

by 1derful6
Recommend Dealer
No
Employees Worked With
Chris ?
Jan 02, 2020 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see this. We typically don't offer loaner cars, as the wait for them is often weeks long. We are working on improving this aspect of our Service Center and appreciate your feedback.

December 23, 2019

Three times is enough - HORRIBLE SERVICE I had a Service Tire Pressure Service Light and I mage an appointment on line and I was explained by Jim Ryerson this was a special service and needed More

by Happy Customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Lanzillotti
Dec 27, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry to see a review like this and your comments have been passed on to our Service Manager to directly address with the staff you mentioned. We hope that you will try us again and have a better experience next time.

December 23, 2019

The price I was quoted when I set up the appointment doubled Not only did the price double, but I was told it would take 2 hrs so I was offered a ride down the block to the 24hr fitness. I called after the 2 hrs More

by zezel2525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joan Murphy
Dec 27, 2019 -

Ramsey Chrysler Jeep Dodge responded

We're very sorry that you had this experience with us. We can't look you up by your user name, but if you'd like to reach out to our Service Manager, Ron Federico, he'd like to learn more about your visit. He can be reached at rfederico@ramseychryslerjeep.com. Thank you.

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