Ramsey Chrysler Jeep Dodge

The price I was quoted when I set up the appointment doubled Not only did the price double, but I was told it would take 2 hrs so I was offered a ride down the block to the 24hr fitness. I called after the 2 hrs Not only did the price double, but I was told it would take 2 hrs so I was offered a ride down the block to the 24hr fitness. I called after the 2 hrs had passed and was told they tried to reach me on a phone number that had nothing to do with me. Joan then said she would send the guy to pick me up and he should be there in 10 minutes. After 30 minutes I called and was put on hold for another 10 minutes. When I finally got through I was told some one would be heading over to pick me up, but by this time I had started walking because my time is valuable. If I was told how long the wait would be I would have just walked. Top dollar for terrible service More

Leasing a new Rsm Mike and Ulices... were great to deal with. They were very knowledgeable and patient with us. I would recommend them to anyone purchasing or leasing Mike and Ulices... were great to deal with. They were very knowledgeable and patient with us. I would recommend them to anyone purchasing or leasing a vehicle in the future More

Waiting and hour and a half waited hour and a half for an oil change. Plus you never give any discount coupons for service and all other dealers around you do.. waited hour and a half for an oil change. Plus you never give any discount coupons for service and all other dealers around you do.. More

Jeep Lease Manny was extremely friendly and attentive. The experience took longer than expected but he was more than helpful and transparent. He was great to wor Manny was extremely friendly and attentive. The experience took longer than expected but he was more than helpful and transparent. He was great to work with and has checked in on me and the Jeep since I drove off the lot. More

Excellent Ana was great. Very helpful from the beginning and made the whole process a positive experience. I would not hesitate recommending her. She knew the Ana was great. Very helpful from the beginning and made the whole process a positive experience. I would not hesitate recommending her. She knew the cars well. I have never walked into a dealership and out with a new car. More

routine service I would never have my car serviced anywhere else but my Jeep Dealer in Ramsey. Everyone (especially Joan) is professional, courteous and very pleasant I would never have my car serviced anywhere else but my Jeep Dealer in Ramsey. Everyone (especially Joan) is professional, courteous and very pleasant. Thank you all for such good service. More

No loaner I put my 2019 Jeep Grand Cherokee in for service for a few reasons. It needed its first service with oil change and tire rotation. The power seat memo I put my 2019 Jeep Grand Cherokee in for service for a few reasons. It needed its first service with oil change and tire rotation. The power seat memory wasn’t working so I asked if that could be looked at and fixed. Lastly, it has been making a strange noise in the rear undercarriage when stepping on the gas. The oil change device was done and the seat memory was fixed. But, I was told there was no issue with the truck and not to worry about the noise unless it gets worse. But, my biggest issue was that I asked for a loaner car for the day when I booked the appointment more than a week earlier. I have Geico insurance and I was told that Jeep has a policy where I need to get a letter from Geico stating I have coverage for a loaner car. It seems ridiculous to me that I’m a Jeep customer but Jeep is asking me to do the legwork to get a loaner car from them. But I contacted Geico and they sent me my coverage and declaration page to share with Jeep. When I arrived for my appointment, Jeep told me that wasn’t satisfactory and they couldn’t give me a loaner. I had to call for an Uber home then another Uber when returning to pick up my truck. This is my third Grand Cherokee lease in a row with Ramsey and it will certainly be my last now. In fact, Ramsey Jeep will never see me again for any reason. There are other local dealerships with much better customer service who would appreciate getting my business. More

Jeep Cherokee service Ramsey auto group lined up a great service time for us, they checked in the car the night before and the service was done thoroughly and promptly. The Ramsey auto group lined up a great service time for us, they checked in the car the night before and the service was done thoroughly and promptly. They were a pleasure to deal with. Joan was very pleasant and accommodating More

Drive in...Drive out Happy with New Vehicle Great car buying experience, drove in looking for the best possible deal and in one day drove out with a great truck happy with the whole process. Th Great car buying experience, drove in looking for the best possible deal and in one day drove out with a great truck happy with the whole process. Thank You Ryan Murphy for being a true professional and making the the experience an enjoyable one. More

Efficient and courteous Very efficient and courteous Clean environmental Not long waiting Very friendly showroom was clean and waiting room was also clean.Cars on display Very efficient and courteous Clean environmental Not long waiting Very friendly showroom was clean and waiting room was also clean.Cars on display where very enjoyable to look at More