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Ramsey INFINITI

Ramsey, NJ

4.6
1,623 Reviews

535 Rt 17 South

Ramsey, NJ

07446

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Showing 1,623 reviews

May 09, 2016

Happy with my purchase experience! Sales experience with Chris Kim was great! I am now a Ramsey Infiniti customer for life! The experience was great from test driving to financing, I More

by CarEnthusiast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kim
May 05, 2016

Best Experience Ever! Mark was the most professional manager that I have ever had the pleasure to work with in my car buying history. He gave me all the numbers upfront wi More

by badboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hirschberg, Joseph Bassil, Michale Lafayette
May 03, 2016

Fantastic Experience !!! the most painless experience car shopping ever! Jason was great! I was in and out with everything completed so painlessly. Jason was a true profession More

by thomas2477
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kaplan
May 03, 2016

Best Experience My highest compliments to one of your managers, Mark Hirschberg. He was introduced to us just as we were leaving in a dispute over price and he saved More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hirschberg
April 26, 2016

Lock up your glove compartment!!!!!! My purchase experience from this dealer was great. I've even referred tons of people to this dealership because I thought they were honest but when t More

by cecejhelo927
Recommend Dealer
No
Employees Worked With
Francisco, Cisco & Corey, James McNally
Apr 26, 2016 -

Ramsey INFINITI responded

I am so sorry for your negative experience and I want to try to remedy the situation. I'm sorry something turned up missing in your vehicle. While every repair order states we are not responsible for lost or stolen items, I want to do my best to help you retrieve your missing items. Have you filed a police report with Ramsey Police yet? Once the report is filed an investigation can be done. What was taken from your vehicle, maybe it was misplaced when the service and/or cleaning was done? If it was in your glove box, maybe while cleaning the door opened and it fell under your seat. Please let me know what I can do to correct this matter. James Conroy Customer Relations Director

Apr 26, 2016 -

cecejhelo927 responded

No need. I think with this review I made my point across.

Apr 27, 2016 -

Ramsey INFINITI responded

Again I'm sorry for the loss. We have referred your complaint to the Ramsey Police Dept.

Apr 27, 2016 -

cecejhelo927 responded

Thank you. I have notified Infiniti as well.

April 26, 2016

Great experience - referring our friends! After visiting two other Infiniti dealerships in the area and receiving sub-par service, dealing with Infinity Ramsey was a breath of fresh air - I ca More

by Hoboken6th
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Delvecchio, Dominick Posillipo
April 22, 2016

Horrible sales experience, once again. Do not shop there. This is the second time i have received horrible sales experiences at this dealership. This time the salesperson, Chris Kim, whom i contacted first by More

by DepositNJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Kim
May 11, 2016 -

Ramsey INFINITI responded

So sorry to hear you did not enjoy your experience with us. We value all of our customers and are passionate about our Infinitis. We do our best to make sure all of our customers leave with a smile on their face, and hopefully behind the wheel of a Infiniti! If there is anything I can do, please feel free to give me a call and we can discuss. Khalid Salem, sales manager

April 21, 2016

Excellent costumer service !(: This was by far the most amazing, experience i have encountered by Dominick Posillipo he took his time with me and helped me above and beyond from sta More

by bellaaa2995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Posillipo
April 19, 2016

Rewriting my review So I came here about 2 months ago and I rated this dealer as outstanding, but I was very disappointed when I went to a different dealer and came to fi More

by deeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe a sales manager , Joseph Bassil
April 17, 2016

Very good experience! My experience at Ramsey Infiniti was very good. I went to test drive a QX50 and ended leasing the vehicle. The salesman that I worked with, Julio Cab More

by ChrisR0517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JULIAN CABRERA
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