Ramsey INFINITI

Excellent Experience Dealt with Alex Malke purchasing a certified pre-owned vehicle. Upon purchasing the vehicle there was a small scratch on the hood. The service departm Dealt with Alex Malke purchasing a certified pre-owned vehicle. Upon purchasing the vehicle there was a small scratch on the hood. The service department took care of it within a couple days. They gave me a loaner Infiniti while the work was being done with no charge. Pleasant experience through and through. More

Great customer service Went in the dealership to look at a car but the customer service was so great and complete that I ended up purchasing the car then and there. Everyone Went in the dealership to look at a car but the customer service was so great and complete that I ended up purchasing the car then and there. Everyone here was helpful as well as available for questions and concerns. More

Wonderful experience from start to finish! When my husband and I got there, we were looking for Korean salesman since my husband is not fluent in English. Steven Hong who is Korean-American and When my husband and I got there, we were looking for Korean salesman since my husband is not fluent in English. Steven Hong who is Korean-American and excellent bilingual, consistently delivers great deals and excellent customer service. The dealership as a whole has a very good team with a different professional there to make sure you leave happy, from sales to finance to teaching us about our new QX60, and following up to make sure we're happy after. I highly recommend Steven Hong & the dealership. More

very friendly and helpful The title say it all. Dealer and sale person was very helpful. And they are straight to the point and not try to pressure you. The title say it all. Dealer and sale person was very helpful. And they are straight to the point and not try to pressure you. More

Amazing quality and service!! I went to Ramsey Infiniti very skeptical. When I entered everyone was so nice. Dominick Posillipo then came over a greeted me with a big smile. He I went to Ramsey Infiniti very skeptical. When I entered everyone was so nice. Dominick Posillipo then came over a greeted me with a big smile. He was extremely accommadating and knowledgeable. I was very impressed. Everyone there made this experience an absolute pleasure. They really gave me the vip treatment! I will gladly and enthusiastically refer Dominick and this dealership to anyone. Thank you Ramsey Infiniti More

Just got new Q50 I just got a new 2015 infiniti Q50. My sales man was steven hong and he helped me a lot throughout the whole process. Now I am very satisfied with my I just got a new 2015 infiniti Q50. My sales man was steven hong and he helped me a lot throughout the whole process. Now I am very satisfied with my new ride!! Thank you steven hong! And ramsey infiniti!! More

Customers come first feeling After shopping around and visiting multiple dealerships for the 2015 QX60 FWD Premium package, Ramsey Infiniti was the only dealership that was willin After shopping around and visiting multiple dealerships for the 2015 QX60 FWD Premium package, Ramsey Infiniti was the only dealership that was willing to hear my demands. Others pretty much gave us the "You don't like it, there's the door" feeling and was not impressed at all with the attitude given. Assuming Ramsey Infiniti wouldn't be any different, I went in with my guards high up, as I was also in the area visiting other dealers. I went in with the "What the xxxx" attitude, and when greeted by our sales rep, I told him "This is what I want or we don't have a deal". To my very surprise, not only did he meet my needs, but surpassed my expectations when he presented to me with what he can\would do for me with the "Premium Plus" package (as we were initially shopping for the Premium package). To keep a long story short, today my family and I will be driving in the 2015 QX60 AWD Premium Plus package for the next couple of years, and we're more than satisfied with our decision. Thank you Ramsey Infiniti for not showing us the door, but rather being attentative to our needs and demands. Thank you!! More

Great Experience with Willy & Service Department! I had the best car buying and service experience at Ramsey Infiniti. Willy was wonderful to work with - extremely nice and so helpful. He really made I had the best car buying and service experience at Ramsey Infiniti. Willy was wonderful to work with - extremely nice and so helpful. He really made us feel like we were dealing with a friend when we were shopping there. When I had to bring my car in for service, they made it super easy and convenient for me - April and the entire service department were great, and so accommodating! More

All Around Great Dealership! I recently went back to Ramsey Infiniti to get a new car, as my previous lease was ending. It took only a few minutes to remind me why I always go bac I recently went back to Ramsey Infiniti to get a new car, as my previous lease was ending. It took only a few minutes to remind me why I always go back there. Ralph Keller is my salesperson, and he could not be more helpful. He always finds me the car I want, and I always know he is looking out for my best interests. Same situation when dealing with Mike in finance. He went right to work for me to get my deal confirmed and the paperwork process could not have been smoother. I remember when shooing for a car used to be a hassle. Not anymore. Thanks to the staff at Ramsey Infiniti, it's an absolute pleasure. Two days later, my car was waiting for me, looking pristine, and I could not wait to get in and drive it home. Ralph went through everything with me, and since then has consistently followed up to make sure I'm happy with the car. The service dept here is also fantastic, and can't do enough to help you. This dealership truly breaks the mold in every way. I can't recommend them enough. Go there and see for yourself! More

So Happy I Purchased my G37x Through Ramsey Infinity! One of my most "un-fun" things to do is to go car shopping. Having said this, I want to congratulate and thank the entire sales team at Ramsey Infini One of my most "un-fun" things to do is to go car shopping. Having said this, I want to congratulate and thank the entire sales team at Ramsey Infinity (201-327-5100), most especially my client advisor, Steven Hong, for providing me with the professional and friendly service I received this past week! They made it a pleasurable experience for me. If you are looking to buy a car, new or used, do yourself a favor and ask for Steven Hong when you call, as he went out of his way to ensure that the car I selected was the right one for me. He is respectful and courteous, was never pushy throughout the entire sales process, and was just the nicest person to deal with. Note: During the sales process, I learned that Steven had served our country abroad with honor as a U.S. Marine in Iraq and Japan. It was my privilege to have met him as a result of buying this car. I am so happy with my new 2013 G37x. I call it "new," as it certified pre-owned by Infinity, and had only 8300 miles on the odometer, barely broken in! :) I specifically searched out Ramsey Infinity based on the strong recommendation of a close friend who has been driving Infinity for years. He had assured me that I would really like dealing with the sales team (which I did), and further assured me that the post-sales service they provide will also impress me. I am very much looking forward to dealing with Ramsey Infinity in the future. More